Capacity

@GoCapacity

Where work flows. Capacity is an AI-powered support automation platform that connects your entire tech stack.

St Louis, MO

Pinned
Capacity
@GoCapacity
Aug 30, 2023
Exciting news…Capacity has acquired Denim Social and LumenVox 🔥 ⚡The expanded Capacity family now offers a robust, omnichannel support automation solution across web, voice, SMS, email, and social media. Learn more here ⬇️ bit.ly/3PfSTDz
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Capacity
@GoCapacity
Oct 11, 2024
The future of #CX is #omnichannel. Support should: ✅ Start where your customer is: chat, SMS, or voice ✅ Seamlessly shift to or add another channel ✅ Optimize every interaction with AI Ready for easy CX, quick handle times, and efficient support? brev.is/zMKzg
Capacity
@GoCapacity
Oct 3, 2024
Ready to turn your #contactcenter into a revenue driver? The best time to reduce #customersupport costs with #AI is yesterday. The next best time is today. 💡 Read our guidebook for invaluable insights on optimizing and scaling support with #AI ➡️ brev.is/zIAep
Capacity
@GoCapacity
Sep 27, 2024
@SpeechTech Magazine has named Capacity a Speech Industry Award Winner! ⭐ From advanced #voiceAI to expanded #contactcenter capabilities, we have many more exciting things in store. 🚀 Read more about the awards here ➡️ brev.is/4LcYR
Capacity
@GoCapacity
Aug 22, 2024
It's difficult to balance cost savings and customer satisfaction. But tools like #generativeAI and #CXAutomation can help. Start saving money on #customersupport with these 3 tips ➡️ brev.is/DKWLu