Concentrix

@Concentrix

A technology and services leader, helping the world's best brands cut through AI hype and create intelligent operations that perform in the real world.

300,000+ Staff

concentrix.com

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Concentrix
@Concentrix
33m
PSA: AI strategy isn't one-size-fits-all. 👀 @EverestGroup launched a report that helps enterprises explore and decide where AI should lead, versus where human judgment creates the most value. Sometimes you evolve the journey. Sometimes you reinvent it. cnx.li/gbBmE
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Made with AI
Concentrix
@Concentrix
4h
Scaling AI across existing journeys is a challenge when the operating model wasn’t built for it. The latest @EverestGroup report explores how enterprises can evolve or reinvent their operating models to turn AI into better journeys and business growth. cnx.li/gbBmE
Concentrix
@Concentrix
8h
More AI tools won’t fix disconnected systems or broken workflows. The @EverestGroup report explores when to evolve how you work with AI vs when to reinvent the operating model around it. Kevin learned the hard way. You don’t have to → cnx.li/gbBmE
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Concentrix
@Concentrix
Sep 21
Your AI agents are live. But what happens when they hand a customer off to each other? 😬Join Concentrix experts for a @cmswire webinar on coordinating multi-agent AI around customer intent. Register → www2.cmswire.com/wb-260930-conc…
Concentrix
@Concentrix
Sep 21
Customer journeys are getting smarter. Operating models? Not always. 😬 That gap can make it harder to turn AI into business impact. So what’s the path forward? Evolve or Reinvent. The new @EverestGroup report breaks down both paths → cnx.li/gbBmE