TSIA (Technology & Services Industry Association)

@TSIACommunity

TSIA, the creator of the LAER model, is a trusted subscription-based research and advisory company supporting 40,000+ industry leaders worldwide.

San Diego, CA

tsia.com

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TSIA (Technology & Services Industry Association)
@TSIACommunity
Oct 27, 2025
AI is redefining how the #tech industry makes money. Profit now comes from services, accountability, & outcomes. Discover how to lead and profit in the Services Era in the #AIEconomics Declaration: bit.ly/3WpJegy
TSIA (Technology & Services Industry Association)
@TSIACommunity
May 28
Customers are demanding better service experiences in the AI era. But most support organizations still can’t measure whether AI is improving CX. See where the gap closes with @ServiceNow: bit.ly/3Ppb50w
TSIA (Technology & Services Industry Association)
@TSIACommunity
May 28
One of the biggest PS 2.0 challenges is identifying the blind spots. Which metrics still matter? Which practices become the bridge to the future? And which ones are holding organizations back? Watch the full breakdown: bit.ly/4dGt9Nd
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TSIA (Technology & Services Industry Association)
@TSIACommunity
May 28
Over 40% of orgs still incentivize teams on closing deals. Only a small minority tie compensation to the realization of customer outcomes. TSIA's new DARE framework maps out what has to change. Read the full recap and see where your organization stands: bit.ly/3Q7TSc3
TSIA (Technology & Services Industry Association)
@TSIACommunity
May 27
Speaker applications for Technology Services World are closing soon. If your organization is navigating AI transformation, operational scale, or customer lifecycle change, we want to hear your story. Apply now before submissions close: bit.ly/4u9mxfR 📍 Oct 19–21 |