Modem

@modemdev

Your dev team's auto-triage Product Manager

Toronto/SF

Modem
@modemdev
19h
Modem is now live on the @ChatGPT marketplace. Without leaving your agent: - Connect all your customer channels in a few clicks - Find the problems users hit that never reach you - Start fixing them in Codex Stop building in the dark.
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Modem
@modemdev
Sep 17
September changelog • Integrations from @FrontHQ, @cannyHQ, @fathom, @MicrosoftTeams, and @sentry • Modem's plugin in @ChatGPT • Enterprise SSO + SCIM • Agent and automation audit pages • ....and more. Details below:
3
Modem
@modemdev
Sep 17
September changelog • Integrations from @FrontHQ, @cannyHQ, @fathom, @MicrosoftTeams, and @sentry • Modem's plugin in @ChatGPT • Enterprise SSO + SCIM • Agent and automation audit pages • ....and more. Details below:
1
Modem
@modemdev
Sep 17
A customer reports downtime. Modem's agent checks @sentry. @bentlegen and @rchhabs talk through what future agent-to-agent collaboration looks like. Full convo linked below:
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1
Modem
@modemdev
Sep 11
Get an instant pulse on customer sentiment from every channel - bring your agent or use ours Now with support for Pylon, Plain, and Canny
Modem
@modemdev
Sep 3
Today from ~07:40 to ~14:40 UTC, event ingestion into Modem was delayed. During that window, each customer's context graph stopped updating. Dashboards, the API, and MCP-connected agents reported stale world state, and data-triggered automations ran behind. No data was lost;
1