We are Britain’s independent energy regulator.
Our role is to protect consumers now and in the future by working to deliver a greener, fairer energy system.
Who’s responsible for your energy?
If someone else manages your energy, like a landlord or site owner, you still have rights.
Find out how to tell who manages your energy, your rights, and ways to get help if you’re struggling to pay 👇
Let’s help each other to be #EnergyAware – do you have friends, family or neighbours who might need:
🟠 Extra support in a power cut
🟠 Help to avoid energy scams
🟠 Energy saving home improvements to keep them safe and warm
Think about how you can offer support.
Have you fallen behind on paying your energy bills?
🟠 Free debt advice here ow.ly/I9Eh50ZGrAC
🟠 Check your eligibility for extra support here ow.ly/e6p350ZGrAB
🟠 Find out about grants available to pay off debts here
ow.ly/QcQZ50ZGrAz
If your energy supplier has stopped operating, don't worry.
✅ You'll be transferred to a new supplier
✅ You'll see no disruption
✅ Your credit is protected
Tap our link in bio for more.
🏠 Moving home can be stressful, but don’t forget about your energy supplier!
Give notice and provide meter readings and a forwarding address to ensure a smooth transition.