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The long and the short of IT - the week in digibytes
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CIO Fabio Agostini adds quantum encryption to luxury travel This article is sponsored by:
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Tokenomics - a Danish perspective as Netcompany's CEO argues that enterprises need to understand the real value prop of LLMs
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Buon progresso as Salesforce invests in Italian retail giant's e-commerce innovation
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‘Have I done my job away?’ - Celonis’ Kerry Brown on trust, work and AI
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"There's no perfect way to forecast AI spend" - Ensono's CFO on governing costs when vendors keep changing the unit
Ensono's Scott Grossman and Jim Piazza describe governing AI spend in a market where Microsoft reports in credits, Snowflake reports in credits, and no cross-industry standard forces them to stop.
Don’t mention the war! (3/3) - how Salesforce’s new IL5 accreditation makes servicing the tech-hungry AI military complex Missionforce possible
Your Missionforce, should you choose to accept it...
Don't mention the war! (2/3) - Capgemini research reveals the good, the bad and the ugly of Aerospace and Defense AI adoption
Love that paperwork? Aerospace and Defense firms seem to...
Don’t mention the war! (1/3) - how traditional defense firms, Big Tech and frontier newcomers alike are fighting to service the new AI military complex
War, what is it good for? Well, making a lot of money for a lot of hi-tech firms. And given the current macro-political instabilities around the world, there's a lot of opportunity to step up to support the services that protect the nation.
Atlassian research coined the AI efficiency paradox. DX's Q2 data now finds it inside engineering, with the Developer Experience Index falling
DX has published its third quarterly report on AI's impact on engineering. This one required rebuilding the methodology from scratch. Deputy CTO Justin Reock walked me through what changed and what the numbers show about where the return on AI is going.
AI and Search (2/2) - how USA Today is looking to a Palantir use case to prove quality content wins out
Building a future on search is not the answer; good content will find its audience.
AI and Search (1/2) - the agentic revolution in commerce with LLMs, Product Intelligence and, er, Feedonomics!
Caveat emptor as the agentic commerce bandwagon rumbles on. From the buy side, the shopping journey no longer begins with traditional search in an increasingly high number of cases.
AI isn't replacing staff at Box - it's bringing on new roles as the company expands
In conversation with Olivia Nottebohm, COO of Box, we find out about new roles the enterprise content management vendor has put in place to build, deploy and monitor performance of AI agent workflows.
Did we build the engine before we worked out the physics? What's the pathway to take after the LLM transformer?
Does AI have the cart before the horse? Zuzanna Stamirowska is CEO of Pathway, a company has just been valued at $500 million on the strength of a post-transformer architecture built on first principles that learns after deployment without all the messy baling wire and duct tape of LLMs built on transformers.
The LLM tax - why your AI agents are wasting tokens and how to stop it
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Celonis' Manuel Haug argues that every time an AI agent makes an unnecessary call to an LLM, they leak a little money. Those trickles can quickly add up to a flood. To stem the flow, enterprises must give their AI agents access to the right operational context – so they know how the business runs, instead of having to guess.
