Return to Bandwidth.com
SUPPORT CENTER
Bandwidth Status
SUPPORT CENTER

Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Messaging Maintenance - MMS
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 2026 - 00:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS messages.
Aug 19, 2026 00:00-08:00 EDT
United States Inbound Calling Services Operational
Inbound Calling (SIP) - United States Operational
Toll-Free calling - Inbound (SIP) - United States Operational
REST APIs - HTTP Voice - United States Operational
REST APIs - SIP Voice - United States Operational
BXML - United States Operational
United States Outbound Calling Services Operational
Outbound Calling (SIP) - United States Operational
Toll-Free calling - Outbound (SIP) - United States Operational
REST APIs - HTTP Voice - United States Operational
REST APIs - SIP Voice - United States Operational
BXML - United States Operational
Hosted Signing Service - US Operational
United States V2 Application Add On Services Operational
Call Recording Operational
Transcriptions Operational
Text-to-Speech Operational
CNAM Lookup Operational
United States Messaging Services Under Maintenance
SMS Messaging (SMPP) Operational
MMS Messaging (MM4) Under Maintenance
Toll-Free SMS - Inbound Operational
Toll-Free SMS - Outbound Operational
International Messaging (HTTP) Operational
REST APIs - HTTP SMS Messaging Operational
REST APIs - HTTP MMS Messaging Under Maintenance
Toll Free MMS - Inbound Operational
Toll Free MMS - Outbound Operational
International A2P Messaging Operational
International A2P Platform (SMPP) Operational
International A2P Platform (HTTP) Operational
International A2P Messaging Regional Connectivity Operational
Latin America Operational
APAC Operational
Europe Operational
Middle East & Africa Operational
Insights Operational
Messaging Insights Dashboard Operational
Message Log API Operational
Number Management Services Operational
New Number Ordering Operational
Number Porting Operational
Inbound Calling - Caller ID Lookup (CNAM) Operational
Line Feature Management Operational
Phone Number Lookup API Operational
Call Assure Operational
9-1-1 Services Operational
9-1-1 Call Routing Service Operational
9-1-1 Provisioning Service Operational
DLR (Dynamic Location Routing) Operational
Direct Network Connection Operational
Network Expansion Service (NES) Operational
Inbound Direct Link Services (DLS) Operational
Outbound Direct Link Services (DLS) Operational
Virtual (cloud) Connection Service Operational
Support Operational
Phone Support Operational
Ticketing Support Operational
Help Center Operational
Portals Operational
Bandwidth App Operational
9-1-1 Dashboard Operational
Bandwidth International (fka Voxbone) Portal Operational
Bandwidth Build Operational
Argentina Calling Services Operational
Inbound Calling- Argentina Operational
Outbound Calling- Argentina Operational
Australia Calling Services Operational
Inbound Calling- Australia Operational
Outbound Calling- Australia Operational
Emergency Calling- Australia Operational
Austria Calling Services Operational
Inbound Calling - Austria Operational
Outbound Calling - Austria Operational
Emergency Calling - Austria Operational
Belgium Calling Services Operational
Inbound Calling - Belgium Operational
Outbound Calling - Belgium Operational
Emergency Calling - Belgium Operational
Brazil Calling Services Operational
Inbound Calling- Brazil Operational
Bulgaria Calling Services Operational
Inbound Calling - Bulgaria Operational
Outbound Calling - Bulgaria Operational
Emergency Calling - Bulgaria Operational
Canada Calling Services Operational
Inbound Calling - Canada (SIP) Operational
Chile Calling Services Operational
Inbound Calling- Chile Operational
China Calling Services Operational
Inbound Calling- China Operational
Colombia Calling Services Operational
Inbound Calling- Colombia Operational
Croatia Calling Services Operational
Inbound Calling - Croatia Operational
Outbound Calling - Croatia Operational
Emergency Calling - Croatia Operational
Cyprus Calling Services Operational
Inbound Calling - Cyprus Operational
Outbound Calling - Cyprus Operational
Emergency Calling - Cyprus Operational
Czech Republic Calling Services Operational
Inbound Calling - Czech Republic Operational
Outbound Calling - Czech Republic Operational
Emergency Calling - Czech Republic Operational
Denmark Calling Services Operational
Inbound Calling - Denmark Operational
Outbound Calling - Denmark Operational
Emergency Calling - Denmark Operational
Dominican Republic Calling Services Operational
Inbound Calling - Dominican Republic (SIP) Operational
Egypt Calling Services Operational
Inbound Calling - Egypt Operational
El Salvador Calling Services Operational
Inbound Calling- El Salvador Operational
Estonia Calling Services Operational
Inbound Calling - Estonia Operational
Outbound Calling - Estonia Operational
Emergency Calling - Estonia Operational
Finland Calling Services Operational
Inbound Calling - Finland Operational
Outbound Calling - Finland Operational
Emergency Calling - Finland Operational
France Calling Services Operational
Inbound Calling - France Operational
Outbound Calling - France Operational
Emergency Calling - France Operational
Hosted Signing Service - France Operational
Georgia Calling Services Operational
Inbound Calling - Georgia Operational
Germany Calling Services Operational
Inbound Calling - Germany Operational
Outbound Calling - Germany Operational
Emergency Calling - Germany Operational
Greece Calling Services Operational
Inbound Calling - Greece Operational
Outbound Calling - Greece Operational
Emergency Calling - Greece Operational
Hong Kong Calling Services Operational
Inbound Calling- Hong Kong Operational
Outbound Calling- Hong Kong Operational
Emergency Calling- Hong Kong Operational
Hungary Calling Services Operational
Inbound Calling - Hungary Operational
Outbound Calling - Hungary Operational
Emergency Calling - Hungary Operational
India Calling Services Operational
Inbound Calling- India Operational
Indonesia Calling Services Operational
Inbound Calling- Indonesia Operational
Ireland Calling Services Operational
Inbound Calling - Ireland Operational
Outbound Calling - Ireland Operational
Emergency Calling - Ireland Operational
Israel Calling Services Operational
Inbound Calling - Israel Operational
Outbound Calling - Israel Operational
Emergency Calling - Israel Operational
Italy Calling Services Operational
Inbound Calling - Italy Operational
Outbound Calling - Italy Operational
Emergency Calling - Italy Operational
Japan Calling Services Operational
Inbound Calling- Japan Operational
Outbound Calling- Japan Operational
Emergency Calling- Japan Operational
Jordan Calling Services Operational
Inbound Calling- Jordan Operational
Kenya Calling Services Operational
Inbound Calling- Kenya Operational
Latvia Calling Services Operational
Inbound Calling - Latvia Operational
Outbound Calling - Latvia Operational
Emergency Calling - Latvia Operational
Lithuania Calling Services Operational
Inbound Calling - Lithuania Operational
Outbound Calling - Lithuania Operational
Emergency Calling - Lithuania Operational
Luxembourg Calling Services Operational
Inbound Calling - Luxembourg Operational
Outbound Calling - Luxembourg Operational
Emergency Calling - Luxembourg Operational
Malaysia Calling Services Operational
Inbound Calling- Malaysia Operational
Malta Calling Services Operational
Inbound Calling - Malta Operational
Mexico Calling Services Operational
Inbound Calling - Mexico Operational
Netherlands Calling Services Operational
Inbound Calling - Neatherlands Operational
Outbound Calling - Netherlands Operational
Emergency Calling - Netherlands Operational
Norway Calling Services Operational
Inbound Calling - Norway Operational
Outbound Calling - Norway Operational
Emergency Calling -Norway Operational
Panama Calling Services Operational
Inbound Calling- Panama Operational
Peru Calling Services Operational
Inbound Calling- Peru Operational
Outbound Calling- Peru Operational
Philippines Calling Service Operational
Inbound Calling- Philippines Operational
Poland Calling Services Operational
Inbound Calling - Poland Operational
Outbound Calling - Poland Operational
Emergency Calling - Poland Operational
Portugal Calling Services Operational
Inbound Calling - Portugal Operational
Outbound Calling - Portugal Operational
Emergency Calling - Portugal Operational
Puerto Rico Calling Services Operational
Inbound Calling - Puerto Rico Operational
Outbound Calling - Puerto Rico Operational
Emergency Calling - Puerto Rico Operational
Qatar Calling Services Operational
Inbound Calling- Qatar Operational
Romania Calling Services Operational
Inbound Calling - Romania Operational
Outbound Calling - Romania Operational
Emergency Calling - Romania Operational
Singapore Calling Services Operational
Inbound Calling- Singapore Operational
Outbound Calling- Singapore Operational
Emergency Calling- Singapore Operational
Slovakia Calling Services Operational
Inbound Calling - Slovakia Operational
Outbound Calling - Slovakia Operational
Emergency Calling - Slovakia Operational
Slovenia Calling Services Operational
Inbound Calling - Slovenia Operational
Outbound Calling- Slovenia Operational
Emergency Calling- Slovenia Operational
South Africa Calling Services Operational
Inbound Calling- South Africa Operational
South Korea Calling Services Operational
Inbound Calling- South Korea Operational
Outbound Calling- South Korea Operational
Spain Calling Services Operational
Inbound Calling - Spain Operational
Outbound Calling - Spain Operational
Emergency Calling - Spain Operational
Sweden Calling Services Operational
Inbound Calling - Sweden Operational
Outbound Calling - Sweden Operational
Emergency Calling - Sweden Operational
Switzerland Calling Services Operational
Inbound Calling - Switzerland Operational
Outbound Calling - Switzerland Operational
Emergency Calling - Switzerland Operational
Thailand Calling Services Operational
Inbound Calling- Thailand Operational
United Arab Emirates Calling Services Operational
Inbound Calling- United Arab Emirates Operational
United Kingdom Calling Services Operational
Inbound Calling - United Kingdom Operational
Outbound Calling - United Kingdom Operational
Emergency Calling - United Kingdom Operational
Virgin Islands (U.S.) Calling Services Operational
Inbound Calling - Virgin Islands (U.S.) Operational
Emergency Calling - Virgin Islands (U.S.) Operational
FCC Disaster Information Reporting System (DIRS) Operational
FCC DIRS Activation Status Operational
Integrations Operational
Zoom Operational
Cisco Webex Operational
Five9 Operational
Genesys Operational
US Markets Operational
120 - Portland, ME Operational
122 - Manchester, NH Operational
124 - Burlington, VT Operational
126 - Springfield, MA Operational
128 - Cambridge, MA Operational
130 - Providence, RI Operational
132 - New York City, NY Operational
133 - Poughkeepsie, NY Operational
134 - Albany, NY Operational
136 - Syracuse, NY Operational
138 - Binghamton, NY Operational
140 - Buffalo, NY Operational
220 - Pleasantville, NJ Operational
222 - Camden, NJ Operational
224 - Newark, NJ Operational
226 - Harrisburg, PA Operational
228 - Philadelphia, PA Operational
230 - Altoona, PA Operational
232 - Scranton, PA Operational
234 - Pittsburgh, PA Operational
236 - Washington, DC Operational
238 - Baltimore, MD Operational
240 - Frederick, MD Operational
242 - Salisbury, MD Operational
244 - Roanoke, VA Operational
246 - Culpeper, VA Operational
248 - Richmond, VA Operational
250 - Lynchburg, VA Operational
252 - Norfolk, VA Operational
254 - Charleston, WV Operational
256 - Clarksburg, WV Operational
320 - Cleveland, OH Operational
322 - Youngstown, OH Operational
324 - Worthington, OH Operational
325 - Akron, OH Operational
326 - Toledo, OH Operational
328 - Dayton, OH Operational
330 - Evansville, IN Operational
332 - South Bend, IN Operational
334 - Fort Wayne, IN Operational
336 - Indianapolis, IN Operational
338 - Bloomington, IN Operational
340 - Southfield, MI Operational
342 - Marquette, MI Operational
344 - Saginaw, MI Operational
346 - Lasing, MI Operational
348 - Grand Rapids, MI Operational
350 - Appleton, WI Operational
352 - Eau Claire, WI Operational
354 - Madison, WI Operational
356 - Milwaukee, WI Operational
358 - Chicago, IL Operational
360 - Rockford, IL Operational
362 - Carbondale, IL Operational
364 - Dixon, IL Operational
366 - Bloomington, IL Operational
368 - Peoria, IL Operational
370 - Champaign, IL Operational
374 - Springfield, IL Operational
376 - Jacksonville, IL Operational
420 - Asheville, NC Operational
422 - Charlotte, NC Operational
424 - Greensboro, NC Operational
426 - Raleigh, NC Operational
428 - Wilmington, NC Operational
430 - Greenville, SC Operational
432 - Myrtle Beach, SC Operational
434 - Columbia, SC Operational
436 - Charleston, SC Operational
438 - Atlanta, GA Operational
440 - Savannah, GA Operational
442 - Augusta, GA Operational
444 - Albany , GA Operational
446 - Macon, GA Operational
448 - Pensacola, FL Operational
450 - Panama City, FL Operational
452 - Jacksonville, FL Operational
454 - Gainesville, FL Operational
456 - Daytona Beach, FL Operational
458 - Orlando, FL Operational
460 - Miami, FL Operational
462 - Louisville, KY Operational
464 - Madisonville, KY Operational
466 - Winchester, KY Operational
468 - Memphis, TN Operational
470 - Nashville, TN Operational
472 - Chattanooga, TN Operational
474 - Knoxville, TN Operational
476 - Birmingham, AL Operational
477 - Huntsville, AL Operational
478 - Montgomery, AL Operational
480 - Mobile, AL Operational
482 - Jackson, MS Operational
484 - Biloxi, MS Operational
486 - Shreveport, LA Operational
488 - Lake Charles, LA Operational
490 - New Orleans, LA Operational
492 - Baton Rouge, LA Operational
520 - St. Louis, MO Operational
521 - Jefferson City, MO Operational
522 - Springfield, MO Operational
524 - Kansas City, MO Operational
526 - Fort Smith, AR Operational
528 - Little Rock, AR Operational
530 - Pine Bluff, AR Operational
532 - Wichita, KS Operational
534 - Topeka, KS Operational
536 - Oklahoma City, OK Operational
538 - Tulsa, OK Operational
540 - El Paso, TX Operational
542 - Midland, TX Operational
544 - Lubbock, TX Operational
546 - Amarillo, TX Operational
548 - Wichita Falls, TX Operational
550 - Abilene, TX Operational
552 - Dallas, TX Operational
554 - Longview, TX Operational
556 - Waco, TX Operational
558 - Austin, TX Operational
560 - Houston, TX Operational
562 - Beaumont, TX Operational
564 - Corpus Christi, TX Operational
566 - San Antonio, TX Operational
568 - Harlingen, TX Operational
570 - Bryan, TX Operational
620 - Rochester, MN Operational
624 - Duluth, MN Operational
626 - St. Cloud, MN Operational
628 - Minneapolis, MN Operational
630 - Sioux City, IA Operational
632 - Des Moines, IA Operational
634 - Davenport, IA Operational
635 - Cedar Rapids, IA Operational
636 - Fargo, ND Operational
638 - Bismarck,ND Operational
640 - Sioux Falls, SD Operational
644 - Omaha, NE Operational
646 - Grand Island, NE Operational
648 - Great Falls, MT Operational
650 - Billings, MT Operational
652 - Boise, ID Operational
654 - Cheyenne, WY Operational
656 - Denver, CO Operational
658 - Colorado Springs, CO Operational
660 - Salt Lake City, UT Operational
664 - Albuquerque, NM Operational
666 - Phoenix, AZ Operational
668 - Tucson, AZ Operational
670 - Eugene, OR Operational
672 - Portland, OR Operational
674 - Seattle, WA Operational
676 - Spokane, WA Operational
720 - Reno, NV Operational
721 - Las Vegas, NV Operational
722 - San Francisco, CA Operational
724 - Chico, CA Operational
726 - Sacramento, CA Operational
728 - Fresno, CA Operational
730 - Los Angeles, CA Operational
732 - San Diego, CA Operational
734 - Bakersfield, CA Operational
736 - Monterey, CA Operational
738 - Stockton, CA Operational
740 - San Luis Obispo, CA Operational
920 - New Haven, CT Operational
922 - Cincinnati, OH Operational
923 - Mansfield, OH Operational
924 - Erie, PA Operational
927 - Harrisonburg, VA Operational
928 - Charlottesville, VA Operational
932 - Bluefield, WV Operational
937 - Richmond, IN Operational
938 - Terre Haute, IN Operational
939 - Fort Myers, FL Operational
949 - Fayetteville, NC Operational
951 - Rocky Mount, NC Operational
952 - Tampa, FL Operational
953 - Tallahassee, FL Operational
956 - Johnson City, TN Operational
958 - Lincoln, NE Operational
960 - Coeur d'Alene, ID Operational
961 - Goldthwaite, TX Operational
973 - Palm Springs, CA Operational
974 - Rochester, NY Operational
976 - Mattoon, IL Operational
978 - Olney, IL Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Messaging Maintenance - Toll-Free MMS/SMS Aug 19, 2026 23:00 - Aug 20, 2026 03:00 EDT

Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Posted on Jul 10, 2026 - 16:01 EDT

Messaging Maintenance - MMS Aug 20, 2026 00:00-08:00 EDT

Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS messages.
Posted on Aug 14, 2026 - 13:31 EDT

Messaging Maintenance - Toll-Free MMS/SMS Aug 26, 2026 23:00 - Aug 27, 2026 03:00 EDT

Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Posted on Jul 10, 2026 - 16:02 EDT

Aug 19, 2026

Unresolved incident: Messaging Maintenance - MMS.

Aug 18, 2026

Messaging Incident
Resolved - This incident has been resolved.
Aug 18, 10:08 EDT
Update - Teams continue to investigate this incident and have determined it’s isolated to messages to the carrier Symbio.
Aug 18, 07:33 EDT
Update - We are continuing to investigate this issue.
Aug 18, 03:59 EDT
Investigating - Bandwidth teams are investigating an incident impacting some inbound and outbound messages via a specific carrier. Teams are working to restore expected network performance.
Aug 18, 03:57 EDT
Messaging Maintenance - SMS
Completed - The scheduled maintenance has been completed.
Aug 18, 06:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 02:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
Aug 7, 12:55 EDT
Global Data Center Maintenance - Los Angeles
Completed - The scheduled maintenance has been completed.
Aug 18, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 00:00 EDT
Scheduled - Bandwidth will be performing scheduled maintenance in the Los Angeles data center.

As a part of the maintenance, with the intent of minimizing impact to voice services, Bandwidth will be removing voice traffic from the Los Angeles data center, redirecting traffic to geo-redundant global data centers. As a result of the traffic removal, customers may observe their voice traffic being routed to/from them through our geo-redundant global data centers. Bandwidth advises customers connecting exclusively to the Los Angeles data center to proactively re-route their traffic to our geo-redundant data centers to avoid any possible disruption to services.
Jul 27, 10:52 EDT

Aug 17, 2026

Off Net Port Order Activation Delays
Resolved - This incident has been resolved.
Aug 17, 19:24 EDT
Identified - This particular provider has identified the source of the incident and is working to restore expected behavior.
Aug 17, 17:06 EDT
Investigating - Bandwidth teams are investigating off net port order activation delays. Teams are working with the impacted provider to bring about timely activation for these orders.
Aug 17, 12:50 EDT
RCS Agent Locations Incident
Resolved - Bandwidth teams resolved an incident where RCS Agents were deployed to the incorrect region resulting in potential traffic issues.
Aug 17, 06:04 EDT

Aug 16, 2026

Bandwidth App Incident - Number Order
Resolved - For a brief period of time new telephone number orders were delayed in processing. At this time, orders are processing as expected, and we consider this incident resolved.
Aug 16, 06:59 EDT

Aug 15, 2026

No incidents reported.

Aug 14, 2026

JFK Datacenter Incident
Resolved - This incident has been resolved.
Aug 14, 14:15 EDT
Monitoring - Teams are observing expected network performance and will monitor for stability.
Aug 14, 09:40 EDT
Investigating - Bandwidth is investigating an incident impacting a subset of voice traffic transversing our JFK Datacenter. Impacted traffic may retry via a redundant datacenter.
Aug 14, 09:30 EDT
ATL Datacenter Incident
Resolved - For a brief period of time, a sub-set of traffic transiting over porting of our ATL datacenter may have unexpectedly failed to complete as intended. At this time this portion of traffic has restored and our network is operating as expected.
Aug 14, 10:21 EDT
JFK Datacenter Incident
Resolved - This incident has been resolved.
Aug 14, 08:09 EDT
Investigating - Bandwidth is investigating an incident impacting a subset of voice traffic transversing our JFK Datacenter. Impacted traffic may retry via a redundant datacenter.
Aug 14, 06:54 EDT

Aug 13, 2026

Messaging Maintenance - Toll-Free MMS/SMS
Completed - The scheduled maintenance has been completed.
Aug 13, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 23:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Jul 10, 15:59 EDT

Aug 12, 2026

LAX Datacenter Incident
Resolved - This incident has been resolved.
Aug 12, 00:30 EDT
Investigating - Teams are investigating an incident impacting outbound calls transmitted via our LAX datacenter. These calls may not complete as expected.
Aug 10, 23:38 EDT

Aug 11, 2026

Pindrop Integration Incident
Resolved - This incident has been resolved.
Aug 11, 16:10 EDT
Investigating - Bandwidth teams are investigating an intermittent incident impacting API Authentication for this service. Teams are working with the integration partner to restore expected API behaviors.
Aug 11, 12:39 EDT
Toll Free Port Activations Delayed
Resolved - This incident has been resolved.
Aug 11, 14:39 EDT
Identified - Bandwidth teams have identified an off-network incident impacting the timely activation of Toll-Free Port orders
Aug 11, 11:43 EDT
Messaging Maintenance - Campaign Provisioning Delays
Completed - The scheduled maintenance has been completed.
Aug 11, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 01:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS/SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the provisioning of campaign telephone numbers.
Jul 31, 10:50 EDT

Aug 10, 2026

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

Messaging RCS Incident
Resolved - This incident has been resolved.
Aug 7, 12:20 EDT
Update - We continue to work to resolve this incident
Aug 7, 11:30 EDT
Identified - Bandwidth teams have identified and incident resulting in incorrect RCS Carrier status information being displayed in the Bandwidth App. Teams are working to restore expected behavior.
Aug 7, 03:56 EDT
Global Data Center Maintenance - Belgium & Germany
Completed - The scheduled maintenance has been completed.
Aug 7, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 18:00 EDT
Scheduled - Bandwidth will be performing scheduled maintenance in the Belgium and Germany data center.

During the maintenance, customers may observe a brief moment where new calls are unable to set up. There is no impact expected to active calls.
Jul 27, 09:36 EDT

Aug 6, 2026

Messaging Maintenance - Toll-Free MMS/SMS
Completed - The scheduled maintenance has been completed.
Aug 6, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 23:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Jul 10, 15:57 EDT

Aug 5, 2026

Messaging Maintenance - Campaign Provisioning Delays
Completed - The scheduled maintenance has been completed.
Aug 5, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 01:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS/SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the provisioning of campaign telephone numbers.
Jul 23, 13:05 EDT
DFW Datacenter Incident
Resolved - This incident has been resolved.
Aug 5, 02:50 EDT
Identified - Teams have identified an incident impacting a subset of traffic transversing across the DFW datacenter These calls may not complete as expected.
Aug 4, 20:56 EDT
Monitoring - After a brief incident where a sub-set of calls failed unexpectedly, Bandwidth teams are observing expected network behavior. We are monitoring for stability.
Aug 4, 10:15 EDT
← Incident History Powered by Atlassian Statuspage