Sinch Status

Investigating - We are currently experiencing a service degradation affecting REST API in the US region.

Incident Start Time: 2026-08-16 17:58 UTC

Impact: Clients may experience delayed or failed message deliveries, missing delivery receipts, or intermittent API errors.

We sincerely apologize for the inconvenience and appreciate your patience while we resolve this matter. For further information or assistance, please contact us at support@sinch.com.
Aug 16, 2026 - 20:43 UTC

Sinch Contact Pro Quarterly Maintenance - Americas

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 2026 - 01:00 UTC

Scheduled - Dear Customer,

We will be performing Contact Pro maintenance and version upgrade as follows.

Start time: 2026-8-16 (Sunday) 1 AM UTC
End time: 2026-8-17 (Monday) 7 AM UTC

Version upgrade will require max. 30 minutes downtime to all channels and user interfaces.
This will take place at some point during the maintenace window.

What´s new documentation regarding the upcoming 26Q3 release can be accessed from:
https://docs.cc.sinch.com/cloud/whats-new/en/index.html

For more details or questions related to the maintenance you can contact us via a support ticket:
https://sinchenterprise.atlassian.net/servicedesk/customer/portal/1181

Best Regards,
Sinch Contact Pro team
Aug 16, 2026 01:00 - Aug 17, 2026 07:00 UTC

Sinch Contact Pro Quarterly Maintenance - EU

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 2026 - 16:01 UTC

Scheduled - Dear Customer,

We will be performing Contact Pro version upgrade as follows.

Start time: 2026-8-15 (Saturday) 4 PM UTC
End time: 2026-8-16 (Sunday) 10 PM UTC

Version upgrade will require max. 30 minutes downtime to all channels and user interfaces.
This will take place at some point during the maintenace window.

What´s new documentation regarding the upcoming 26Q3 release can be accessed from:
https://docs.cc.sinch.com/cloud/whats-new/en/index.html

For more details or questions related to the maintenance you can contact us via a support ticket:
https://sinchenterprise.atlassian.net/servicedesk/customer/portal/1181

Best Regards,
Sinch Contact Pro team
Aug 15, 2026 16:00 - Aug 16, 2026 22:00 UTC

Sinch Contact Pro Quarterly Maintenance - AF

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 2026 - 16:00 UTC

External Connectivity Operational

SMS - APAC Operational

SMS - EMEA Operational

SMS - LATAM Operational

SMS - CA - ShortCode Operational

SMS - CA - Toll Free Operational

SMS - US - ShortCode Operational

SMS - US - Toll Free Operational

SMS - US - 10DLC Operational

MMS - US Operational

MMS - US - Toll Free Operational

MMS - US - 10DLC Operational

MMS - AU Operational

MMS - APAC Operational

Voice Operational

Data Calling Operational

Phone Calling (PSTN) Operational

Video Calling Operational

SIP Trunk Operational

Conversation API Operational

Core Operational

WhatsApp Operational

SMS Operational

RCS Operational

MMS Operational

Messenger Operational

Instagram Operational

Viber Bot Operational

Viber Messaging Operational

Telegram Operational

Kakaotalk Operational

Line Operational

WeChat Operational

Apple Messages Operational

Omnichannel Connector Operational

Batch API Operational

Sinch Push Operational

Sinch Chat Operational

Template Management API Operational

Smart Conversations Operational

Verification Operational

Flash Call Verification Operational

SMS Verification Operational

Verification Text to Speech Operational

Messaging APIs Degraded Performance

SMPP - US Operational

SMPP - EU Operational

SMPP - AU Operational

SMPP - CA Operational

SMPP - BR Operational

HTTP - US Operational

HTTP - EU Operational

HTTP - AU Operational

HTTP - CA Operational

HTTP - BR Operational

REST - US Degraded Performance

REST - EU Operational

REST - AU Operational

REST - CA Operational

REST - BR Operational

MMS - US Operational

MMS - AU Operational

MMS - CA Operational

RCS - US Operational

RCS - EU Operational

SPAN - US Operational

SMS Template Management API - US Operational

US Disconnect File Service - US Operational

🔗 EXTERNAL - Campaign Registry status - US Operational

sFTP2SMS - BR Operational

SMS Template Management API - EU Operational

TFN registration Operational

Provisioning API Operational

Provisioning API Core Operational

WhatsApp Provisioning API Operational

Webhook Provisioning API Operational

Bundles Provisioning API Operational

KakaoTalk Provisioning API Operational

RCS Provisioning API Operational

Sinch DI Services Operational

MM4 (MMS 365) Operational

MM7 (MMS 365) Operational

Message Manager Operational

E-mail 365 Operational

SMS 365 Operator RoW Operational

SMS 365 Operator US Operational

International SMS 365 Operational

Lookup API Endpoints Operational

ENUM AU Operational

HTTP AU Operational

ENUM EU Operational

HTTP EU Operational

ENUM US Operational

HTTP US Operational

ENUM CA Operational

HTTP CA Operational

HTTP BR Operational

Contact Pro Under Maintenance

Contact Pro - AF (South Africa) Under Maintenance

Contact Pro - AU (Australia) Operational

Contact Pro - EU (Europe) Under Maintenance

Contact Pro - NA (North America) Under Maintenance

Migrated APIs Operational

Redhot XML (mBlox) Operational

E3 (Dialogue) Operational

SMS (Legacy Sinch) Operational

HTTP API (TWW) Operational

Numbers API Operational

Dashboard.sinch.com Operational

Payment Operational

SMS Administration Operational

Numbers Administration Operational

Analytics Operational

Customer Support Operational

2FA Operational

US Campaigns Operational

Campaigns Operational

Campaigns (France 🇫🇷) Operational

Campaigns API (France 🇫🇷) Operational

sFTP Connectors (France 🇫🇷) Operational

Campaigns (Europe 🇪🇺) Operational

Campaigns API (Europe 🇪🇺) Operational

sFTP Connectors (Europe 🇪🇺) Operational

Campaigns (North America 🇺🇸 / 🇨🇦) Operational

Campaigns API (North America 🇺🇸 / 🇨🇦) Operational

sFTP Connectors (North America 🇺🇸 / 🇨🇦) Operational

Elastic SIP Trunking Operational

API Operational

Inbound Calling Operational

Outbound Calling Operational

International Calling Operational

9-1-1 / Emergency Services Operational

User Interface Operational

Fax API Operational

API Operational

Inbound Faxing Operational

Outbound Faxing Operational

Notifications Operational

Fax to Email Operational

User Interface Operational

Sinch Engage Operational

Web Portal Operational

API, SMPP, webhooks, email to SMS Operational

Engage Classic (appengage.sinch.com) Operational

Messaging Connectivity Operational

Legacy Brands (MessageNet, DirectSMS, MobiPost, SMS Central, Wholesale SMS, Streetdata) Operational

Sinch Engage Integrations Operational

Shopify Operational

Hubspot Operational

Netsuite Operational

Zoho CRM Operational

Big Commerce Operational

Salesforce Operational

Active Campaign Operational

Microsoft Dynamics Operational

Number Lookup API v2 Operational

API Operational

Line Type Operational

RND - Reassigned Number Database Operational

Sim Swap Operational

User Interface Operational

Chatlayer Operational

Chatlayer Bot Engine - US Operational

Chatlayer Voice Engine - US Operational

Chatlayer App Integrations - US Operational

Chatlayer Bot Engine - EMEA Operational

Chatlayer Voice Engine - EMEA Operational

Chatlayer App Integrations - EMEA Operational

Chatlayer Bot Engine - South America Operational

Chatlayer Voice Engine - South America Operational

Chatlayer App Integrations - South America Operational

Chatlayer Bot Engine - India Operational

Chatlayer App Integrations - India Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

DI SMS 365 (SMSX) | Operator Services | Application || PCR Number # PCRSDI-12329 Aug `18`, `2026` `06:00`-`10:00` UTC

Services :: DI SMS 365 (SMSX)
PCR Number :: PCRSDI-12329

Start Date and Time (GMT):: 18th August 2026 06:00 Hrs.
End Date and Time (GMT):: 18th August 2026 10:00 Hrs.

Impact
Mobile Terminating (MT) Traffic : Potential latency
Mobile Originated (MO) Traffic : Potential latency
DR Notification: Potential latency

Description:
Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal application and systems.
Potential latency may occur in the delivery of messages.

If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification
Posted on Aug 07, 2026 - 16:26 UTC

Scheduled Maintenance Report for Sinch Aug `19`, `2026` `04:00`-`12:00` UTC

An external supplier has scheduled a maintenance.

Impact MMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States.

Maintenance start time: 2026-08-19 04:00 UTC

Maintenance end time: 2026-08-19 12:00 UTC
Posted on Aug 14, 2026 - 16:09 UTC

Scheduled Maintenance Report for Sinch Aug `20`, `2026` `04:00`-`12:00` UTC

An external supplier has scheduled a maintenance.

Impact MMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States.

Maintenance start time: 2026-08-20 04:00 UTC

Maintenance end time: 2026-08-20 12:00 UTC
Posted on Aug 14, 2026 - 16:06 UTC

Sinch Internal Maintenance - MMS Aug `20`, `2026` `08:00`-`10:30` UTC

We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our platform, we will be performing a scheduled maintenance on MMS platform at the times specified below.

Type: Maintenance - MMS
Start Time: 2026-08-20 08:00 UTC
End Time: 2026-08-20 10:30 UTC

Impact MMS: MMS US, MMS AU, MMS CA. Customers may experience intermittent delays during the maintenance window due to queued messages. All queued messages will be processed after the upgrade.

We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled, we will advise you accordingly.

Please contact support@sinch.com should you require further information or assistance.
Posted on Jul 30, 2026 - 16:32 UTC

Sinch Scheduled Maintenance - Norway - ice Aug `26`, `2026` `21:00`-`23:00` UTC

We will be performing a maintenance on our connections towards Norway - ice at the times specified below.

Type: Scheduled Maintenance - Norway - ice
Start Time: 2026-08-26 21:00 UTC
End Time: 2026-08-26 23:00 UTC

Impact MT: Clients may experience delayed or failed MT traffic for outbound messages sent to Norway - ice.

Impact DR: Clients may experience delayed or failed delivery receipts for MT traffic sent to Norway - ice.

We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled, we will advise you accordingly.

Please contact support@sinch.com should you require further information or assistance.
Posted on Aug 10, 2026 - 08:39 UTC

Sinch Maintenance - SSL Certificate Renewal Aug `27`, `2026` `07:00`-`10:00` UTC

Sinch will be performing a scheduled maintenance to renew the SSL certificate's.

Type: Scheduled Maintenance
Maintenance: SSL Certificate Updates

Maintenance Start Time: 2026-08-27 07:00 UTC
Maintenance End Time: 2026-08-27 10:00 UTC

Impact:
us3.smpp.api.sinch.com
eu3.smpp.api.sinch.com
eu1.httpsms.api.sinch.com
eu3.httpsms.api.sinch.com
us.xml.api.sinch.com
eu.xml.api.sinch.com

We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly.

As part of this update, please note that the root certificates have also changed. We recommend updating the root certificates as well to ensure continued trust and smooth operation.

Download the certificate files for all the above mentioned certificates here:
https://clxgroup.sharepoint.com/:f:/s/CLX_Support_Anonymous_link/IgBt1caHWrPGTr1j2tT5Of8UAXz-VyLqFq2mkYrNIM7Ills
Posted on Aug 12, 2026 - 12:57 UTC

Sinch Internal Maintenance - MMS Aug `27`, `2026` `08:00`-`10:30` UTC

We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our platform, we will be performing a scheduled maintenance on MMS platform at the times specified below.

Type: Maintenance - MMS
Start Time: 2026-08-27 08:00 UTC
End Time: 2026-08-27 10:30 UTC

Impact MMS: MMS US, MMS AU, MMS CA. Customers may experience intermittent delays during the maintenance window due to queued messages. All queued messages will be processed after the upgrade.

We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled, we will advise you accordingly.

Please contact support@sinch.com should you require further information or assistance.
Posted on Jul 30, 2026 - 16:32 UTC

Sinch Emergency Maintenance - AU2 Aug `27`, `2026` `12:00`-`14:00` UTC

Dear Client,

We are reaching out to inform you that maintenance will be performed on our AU2 network infrastructure during the scheduled time window below.

Type: Network Maintenance
Affected Site: AU2

Maintenance start time: 2026-08-27 12:00 UTC
Maintenance end time: 2026-08-27 14:00 UTC

Impact: Customers may experience multiple brief connectivity issues during this maintenance when connecting to the endpoints listed below.

Impacted endpoints:
au1-2.smpp.api.sinch.com
au1-2.httpsms.api.sinch.com

To avoid connectivity issues, we recommend connecting to the below available endpoints during the maintenance window.

Available endpoints:
au1-1.smpp.api.sinch.com
au1-1.httpsms.api.sinch.com

If for any reason the maintenance is extended or cancelled we will advise you accordingly.
Please contact support@sinch.com should you require further information or assistance.
Posted on Aug 16, 2026 - 05:12 UTC

Sinch Maintenance - US Shortcode Sep `1`, `2026` `09:00`-`10:00` UTC

Dear Client,

Sinch will be performing a scheduled maintenance on our US Shortcode Products.

As part of this update, clients may see a delays or failures during delivery from Shortcodes sending to US Devices.

Start Time: 2026-09-01 09:00 UTC
End Time: 2026-09-01 10:00 UTC

We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly.
Posted on Aug 13, 2026 - 17:30 UTC

Sinch Scheduled Maintenance - Norway - Telia Sep `1`, `2026` `21:00`-`23:00` UTC

We will be performing a maintenance on our connections towards Norway - Telia.

Type: Scheduled Maintenance - Norway - Telia

Maintenance Start Time: 2026-09-01 21:00 UTC
Maintenance End Time: 2026-09-01 23:00 UTC

Impact MT: Clients may experience delayed or failed MT traffic for outbound messages sent to Norway - Telia.

Impact DR: Clients may experience delayed or failed delivery receipts for MT traffic sent to Norway - Telia.

We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled, we will advise you accordingly.

Please contact support@sinch.com should you require further information or assistance.
Posted on Aug 13, 2026 - 17:18 UTC

Service Announcement & Maintenance: New SMSC Site & Whitelisting Requirements - US Region Oct `1`, `2026` `07:00`-`08:00` UTC

As part of our commitment to platform reliability, security, and scalability, Sinch is adding a brand-new, high-efficiency site to our core SMSC billing and messaging routing engine product. This site expansion introduces a next-generation, high-performance architecture to significantly increase our regional capacity, improve overall platform stability, and ensure robust message processing.

New Regional Connection Endpoints that are planned to go live 2026-10-01 during the target window:

US SMPP: us6.smpp.api.sinch.com:
US HTTP SMS: us6.httpsms.api.sinch.com
US Lookup API: us6.httplookup.api.sinch.com

Type: Service Announcement & Maintenance
Maintenance start time: 2026-10-01 07:00 UTC
Maintenance end time: 2026-10-01 08:00 UTC

Action Required: Firewall Whitelisting

To ensure uninterrupted message delivery as we scale our traffic to include this new site we request that you update your firewall settings.

Affected API Endpoint:
(This change only affects customers connecting to either of the following US endpoints)

US SMPP: us1.smpp.api.sinch.com and/or us7.smpp.api.sinch.com
US HTTP SMS: us1.httpsms.api.sinch.com and/or us7.httpsms.api.sinch.com
US Lookup API: us1.httplookup.api.sinch.com and/or us7.httplookup.api.sinch.com

IP Addresses to Whitelist
Please coordinate with your network security team to whitelist these target IP addresses:

35.95.194.74
44.239.11.143
52.32.122.205

If for any reason the maintenance is extended, cancelled, or postponed, we will advise you accordingly.

Please contact support@sinch.com should you require further information or assistance.
Posted on Jul 10, 2026 - 08:37 UTC

Past Incidents

Aug `16`, `2026`

Sinch Contact Pro Quarterly Maintenance - AU

Completed - The scheduled maintenance has been completed.
Aug 16, 16:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 10:00 UTC

Scheduled - Dear Customer,

We will be performing Contact Pro version upgrade as follows.

Start time: 2026-8-15 (Saturday) 10 AM UTC
End time: 2026-8-16 (Sunday) 4 PM UTC

Version upgrade will require max. 30 minutes downtime to all channels and user interfaces.
This will take place at some point during the maintenace window.

What´s new documentation regarding the upcoming 26Q3 release can be accessed from:
https://docs.cc.sinch.com/cloud/whats-new/en/index.html

For more details or questions related to the maintenance you can contact us via a support ticket:
https://sinchenterprise.atlassian.net/servicedesk/customer/portal/1181

Best Regards,
Sinch Contact Pro team
Aug 4, 08:38 UTC

Aug `15`, `2026`

Scheduled Maintenance - Message Manager

Completed - The scheduled maintenance has been completed.
Aug 15, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 18:00 UTC

Scheduled - We are reaching out to inform you that Sinch has a scheduled maintenance on Message Manager.

Customers are advised not to schedule any campaigns during this maintenance window.

Maintenance Start Time: 2026-08-15 18:00 UTC
Maintenance End Time: 2026-08-15 22:00 UTC

Impact: The Message Manager UI will be unavailable during the application upgrade.

If you experience any issues during this maintenance window, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470-300-8394 (select "Support" from the menu, option 2 for Digital Interconnect, then option 1).

Please reference this maintenance notification when contacting support.
Jul 30, 20:47 UTC

Aug `14`, `2026`

Delivery Issue - United Kingdom - O2 UK

Resolved - This incident has been resolved.

Incident Start Time: 2026-08-14 09:36 UTC

Incident End Time: 2026-08-14 10:12 UTC
Aug 14, 11:13 UTC

Investigating - We are currently observing delivery issues in United Kingdom - O2

Incident Start Time: 2026-08-14 09:36 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Aug 14, 09:57 UTC

DI SMS 365 (SMSX) | Operator Services | Application and Database Maintenance || PCR Number # PCRSDI-12320

Completed - The scheduled maintenance has been completed.
Aug 14, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 05:00 UTC

Scheduled - Services :: DI SMS 365 (SMSX)
PCR Number :: PCRSDI-12320

Start Date and Time (GMT):: 14th August 2026 05:00 Hrs.
End Date and Time (GMT):: 14th August 2026 10:00 Hrs.

Impact
Mobile Terminating (MT) Traffic : No Impact
Mobile Originated (MO) Traffic : No Impact
DR Notification : No Impact
Report Manager Access : Impacted.
Report Manager Statistics : Impacted.

Description:
Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal application and systems.
Report Manager may experience several slowdowns up to 1 minute and delayed up to 1 minute data in reports.

If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Aug 12, 14:23 UTC

Delivery Issue Sweden - Telia

Resolved - This incident has been resolved.

Incident Start Time: 2026-08-14 07:44 UTC
Incident End Time: 2026-08-14 09:27 UTC
Aug 14, 09:32 UTC

Investigating - We are currently observing delivery issues in Sweden - Telia

Incident Start Time: 2026-08-14 07:44 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Aug 14, 08:13 UTC

Sinch Scheduled Maintenance - Elastic SIP Trunking - Policy Engine

Completed - The scheduled maintenance has been completed.
Aug 14, 03:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 03:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Aug 7, 00:55 UTC

Scheduled - The scheduled maintenance has a new start time - the work will start at 3:00 UTC (11 PM EDT on August 13, 2026)

---------

Sinch Elastic SIP Trunking will be undergoing maintenance on the policy engine to optimize and improve consumption of the CPU. The scheduled work is not expected to impact services. This is being sent as a courtesy notice in the event that you experience issues with your service during the maintenance window.

We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com for further information.
Jul 31, 03:00 UTC

Delivery Issue Colombia - Telefonica

Resolved - This incident has been resolved.

Incident Start Time: 2026-08-14 00:25 UTC
Incident End Time: 2026-08-14 02:25 UTC
Aug 14, 02:51 UTC

Update - We are continuing to investigate this issue.
Aug 14, 02:03 UTC

Investigating - We are currently observing delivery issues in Colombia - Telefonica

Incident Start Time: 2026-08-14 00:25 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Aug 14, 00:51 UTC

Aug `13`, `2026`

Service Degradation – Number Lookups – All Regions

Resolved - Please be advised that we experienced a short service interruption with the Sinch Number Lookup API service. Requests received a 500 response to number lookup API requests. The incident is now resolved and impact times were 21:10 - 21:29. All services are now restored.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we close out this incident.
For further information or assistance, please contact us at support@sinch.com.
Aug 13, 22:05 UTC

Campaigns Application Maintenance

Completed - The scheduled maintenance has been completed.
Aug 13, 14:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 13:00 UTC

Scheduled - Campaigns Application Maintenance
Aug 13, 12:49 UTC

External Maintenance - T-Mobile United States

Completed - The scheduled maintenance has been completed.
Aug 13, 12:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 02:01 UTC

Scheduled - T-Mobile US has scheduled a maintenance.

Impact SMS & MMS: Clients may experience delayed or failed Short Code and 10DLC MT/MO traffic towards T-Mobile US

Maintenance start time: 2026-08-13 02:00 UTC
Maintenance end time: 2026-08-13 12:00 UTC
Aug 11, 23:37 UTC

US1 & US7 - Site Degradation

Resolved - This incident has been resolved.

Incident Start Time: 2026-08-13 09:30 UTC

Incident Restoration Time: 2026-08-13 10:12 UTC

Incident End Time: 2026-08-13 10:30 UTC
Aug 13, 11:38 UTC

Monitoring - Our engineers have identified the cause of the issue and have applied a fix.
We will continue to monitor the performance of the US sites.

Incident Start Time: 2026-08-13 09:30 UTC

If you have any questions, please contact support@sinch.com.
Aug 13, 10:52 UTC

Investigating - Dear Client,

We are currently experiencing a performance degradation on our US1 and US7 sites.

Our engineers are currently investigating and additional information will follow as it becomes available.

Affected Site: US1, US7, REST API US, Legacy APIs US

If you have any questions, please contact support@sinch.com.
Aug 13, 10:04 UTC

Sinch Internal Maintenance - MMS

Completed - The scheduled maintenance has been completed.
Aug 13, 10:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 08:00 UTC

Scheduled - We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our platform, we will be performing a scheduled maintenance on MMS platform at the times specified below.

Type: Maintenance - MMS
Start Time: 2026-08-13 08:00 UTC
End Time: 2026-08-13 10:30 UTC

Impact MMS: MMS US, MMS AU, MMS CA. Messages will be Queued and will be processed post upgrade. We expect intermittent delays during the maintenance window.

We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled, we will advise you accordingly.

Please contact support@sinch.com should you require further information or assistance.
Jul 30, 16:32 UTC

Service Degradation - AU1 Site - Retroactive

Resolved - Dear client,

We are writing to retroactively inform you that we experienced a temporary degradation on our AU1 Site.

Incident Start Time: 2026-08-13 12:14 UTC
Incident End Time: 2026-08-13 12:50 UTC

 Customers may have experienced short term connectivity issues, Missing/Delayed MTs/MOs during the incident period.

If you have any questions, please contact support@sinch.com.
Aug 13, 10:14 UTC

DI SMS 365 (SMSX) | Operator Services | Application and Database Maintenance || PCR Number # PCRSDI-12322

Completed - The scheduled maintenance has been completed.
Aug 13, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 05:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Aug 7, 16:32 UTC

Scheduled - Services :: DI SMS 365 (SMSX)
PCR Number :: PCRSDI-12322

Start Date and Time (GMT):: 13th August 2026 05:00 Hrs.
End Date and Time (GMT):: 13th August 2026 10:00 Hrs.

Impact
Mobile Terminating (MT) Traffic : No Impact
Mobile Originated (MO) Traffic : No Impact
DR Notification : No Impact
Report Manager Access : Impacted.
Report Manager Statistics : Impacted.

Description:
Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal application and systems.
Report Manager may experience several slowdowns up to 1 minute and delayed up to 1 minute data in reports.

If you experience any issues during this maintenance, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Aug 7, 16:23 UTC

Planned Maintenance – EU3 Network Hub

Completed - The scheduled maintenance has been completed.
Aug 13, 05:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 02:00 UTC

Scheduled - Dear Client,

We are reaching out to inform you that as part of our continuous efforts to improve the performance and reliability of our services, we will be performing maintenance at our EU3 network hub on the scheduled time window below.

Type: Network Maintenance
Affected Site: EU3 Network Hub

Maintenance start time: 2026-08-13 02:00 UTC
Maintenance end time: 2026-08-13 05:00 UTC

Impact: Customers may experience multiple brief connectivity issues during the duration of this maintenance towards the impacted endpoints listed below.

Impacted endpoints:
eu3.smpp.api.sinch.com
eu3.httpsms.api.sinch.com
eu3.httplookup.api.sinch.com

To avoid connectivity issues we recommend connecting to the below endpoints during the duration of this maintenance.

Available endpoints:
eu1.smpp.api.sinch.com
eu1.httpsms.api.sinch.com
eu1.httplookup.api.sinch.com

If for any reason the maintenance is extended or cancelled we will advise you accordingly.
Please contact support@sinch.com should you require further information or assistance.
Jul 24, 15:19 UTC

Sinch Scheduled Maintenance - Elastic SIP Trunking - Emergency calling / Media Servers

Completed - The scheduled maintenance has been completed.
Aug 13, 05:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 03:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Aug 7, 00:51 UTC

Update - We will be undergoing scheduled maintenance during this time.
Aug 5, 04:59 UTC

Scheduled - The scheduled maintenance has a new start time - the work will start at 3:00 UTC (11 PM EDT on August 12, 2026)

--------

Please note that we are extending this maintenance window to resolve a memory issue on our media servers.

-----
Sinch Elastic SIP Trunking will be undergoing maintenance to resolve an issue with emergency calls presented with an RPID. This update is not expected to impact your services. This is being sent as a courtesy notice in the event that you experience issues that extend beyond the maintenance window.

We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com for further information.
Jul 31, 02:49 UTC

Aug `12`, `2026`

DI SMS 365 (SMSX) | Operator Services | Application and Database Maintenance || PCR Number # PCRSDI-12321

Completed - The scheduled maintenance has been completed.
Aug 12, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 05:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Aug 7, 17:20 UTC

Scheduled - Services :: DI SMS 365 (SMSX)
PCR Number :: PCRSDI-12321

Start Date and Time (GMT):: 12th August 2026 05:00 Hrs.
End Date and Time (GMT):: 12th August 2026 10:00 Hrs.

Impact
Mobile Terminating (MT) Traffic : No Impact
Mobile Originated (MO) Traffic : No Impact
DR Notification : No Impact
Report Manager Access : Impacted.
Report Manager Statistics : Impacted.

Description:
Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal application and systems.
Report Manager may experience several slowdowns up to 1 minute and delayed up to 1 minute data in reports.

If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Aug 7, 16:21 UTC

Sinch Scheduled Maintenance - Elastic SIP Trunking - Voice Routing Engine

Completed - The scheduled maintenance has been completed.
Aug 12, 04:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 03:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Aug 7, 00:49 UTC

Scheduled - The scheduled maintenance has a new start time - the work will start at 3:00 UTC (11 PM EDT on August 11, 2026)
------
Sinch Elastic SIP Trunking will be undergoing maintenance on the voice routing engine - the scheduled work is not expected to impact services. This is being sent as a courtesy notice in the event that you experience issues with your service during the maintenance window.

We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com for further information.
Jul 31, 02:39 UTC

Aug `11`, `2026`

Delivery Issue France - Lebara

Resolved - This incident has been resolved.

Incident Start Time: 2026-08-11 12:32 UTC
Incident End Time: 2026-08-11 15:48 UTC
Aug 11, 16:13 UTC

Update - We are continuing to investigate this issue.
Aug 11, 14:34 UTC

Investigating - We are currently observing delivery issues in France - Lebara

Incident Start Time: 2026-08-11 12:32 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Aug 11, 13:14 UTC

Campaigns Application Maintenance

Completed - The scheduled maintenance has been completed.
Aug 11, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 10:01 UTC

Scheduled - Campaigns Application Maintenance
Aug 11, 09:49 UTC

DI SMS 365 (iSMS) | Operator Services | Application Maintenance | PCR Number # PCRSDI-12333

Completed - The scheduled maintenance has been completed.
Aug 11, 10:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 05:30 UTC

Scheduled - Services: DI SMS 365 (iSMS)
PCR Number: PCRSDI-12333

Start Date and Time (GMT) :: 11th August 2026 5:30:00 Hrs.
End Date and Time (GMT) :: 11th August 2026 10:30 Hrs.

Impact
Mobile Terminating (MT) Traffic: No impact expected.
Mobile Originated (MO) Traffic: No impact expected.
DR Notification: No impact expected.
Report Manager Access: Not impacted
Report Manager Statistics: Not impacted

Description:
Sinch Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications; no impact is expected during this activity.

If you experience any issues during this maintenance, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
This scheduled maintenance affected: Sinch DI Services (International SMS 365).
Aug 7, 16:14 UTC

DI SMS 365 (SMSX) | Operator Services | Application and Database Maintenance || PCR Number # PCRSDI-12320

Completed - The scheduled maintenance has been completed.
Aug 11, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 05:00 UTC

Scheduled - Services :: DI SMS 365 (SMSX)
PCR Number :: PCRSDI-12320

Start Date and Time (GMT):: 11th August 2026 05:00 Hrs.
End Date and Time (GMT):: 11th August 2026 10:00 Hrs.

Impact
Mobile Terminating (MT) Traffic : No Impact
Mobile Originated (MO) Traffic : No Impact
DR Notification : No Impact
Report Manager Access : Impacted.
Report Manager Statistics : Impacted.

Description:
Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal application and systems.
Report Manager may experience several slowdowns up to 1 minute and delayed up to 1 minute data in reports.

If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
This scheduled maintenance affected: Sinch DI Services (SMS 365 Operator RoW, SMS 365 Operator US).
Aug 7, 16:16 UTC

Aug `10`, `2026`

No incidents reported.

Aug `9`, `2026`

No incidents reported.

Aug `8`, `2026`

Delivery Issue Mexico - AT&T Mexico

Resolved - This incident has been resolved.

Incident Start Time: 2026-08-08 20:18 UTC

Incident End Time: 2026-08-08 18:42 UTC
Aug 8, 20:30 UTC

Investigating - We are currently observing delivery issues towards Mexico - AT&T Mexico.

Incident Start Time: 2026-08-08 18:42 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Aug 8, 19:10 UTC

Aug `7`, `2026`

External Maintenance - T-Mobile United States

Completed - The scheduled maintenance has been completed.
Aug 7, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 02:30 UTC

Scheduled - T-Mobile US has scheduled a maintenance.

Impact SMS & MMS: Clients may experience delayed or failed Short Code and 10DLC MT/MO traffic towards T-Mobile US

Maintenance start time: 2026-08-07 02:30 UTC
Maintenance end time: 2026-08-07 11:00 UTC
Aug 4, 21:00 UTC

Campaigns Application Maintenance

Completed - The scheduled maintenance has been completed.
Aug 7, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 08:00 UTC

Scheduled - Application maintenance
Aug 7, 07:43 UTC

Aug `6`, `2026`

Sinch Engage - Platform Degradation

Resolved - This incident has been resolved.

Incident Start Time: 2026-08-06 13:46 UTC
Incident End Time: 2026-08-06 18:19 UTC
Aug 6, 18:28 UTC

Investigating - We are writing to inform you that we are experiencing a service degradation impacting the Sinch Engage platform.

Impact: Customers may experience that some sections of the Sinch Engage dashboard are currently degraded.

Incident Start Time: 2026-08-06 13:46 UTC

We are actively investigating and will provide further updates as more information becomes available.
Aug 6, 17:07 UTC

External Maintenance - T-Mobile United States

Completed - The scheduled maintenance has been completed.
Aug 6, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 02:30 UTC

Scheduled - T-Mobile US has scheduled a maintenance.

Impact SMS & MMS: Clients may experience delayed or failed Short Code and 10DLC MT/MO traffic towards T-Mobile US

Maintenance start time: 2026-08-06 02:30 UTC
Maintenance end time: 2026-08-06 11:00 UTC
Aug 4, 20:37 UTC

Campaigns Application Maintenance

Completed - The scheduled maintenance has been completed.
Aug 6, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 09:05 UTC

Scheduled - Application maintenance
Aug 6, 09:03 UTC

Delivery Issue Paraguay - Tigo

Resolved - This incident has been resolved.

Incident Start Time: 2026-08-06 03:04 UTC
Incident End Time: 2026-08-06 04:14 UTC
Aug 6, 04:23 UTC

Investigating - We are currently observing delivery issues in Paraguay - Tigo

Incident Start Time: 2026-08-06 03:04 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Aug 6, 03:27 UTC

Aug `5`, `2026`

Campaigns Application Maintenance

Completed - The scheduled maintenance has been completed.
Aug 5, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 06:30 UTC

Scheduled - Application maintenance
Aug 5, 06:08 UTC

Delivery Issue Guernsey - Sure Guernsey

Resolved - This incident has been resolved.

Incident Start Time: 2026-08-04 22:50 UTC
Incident End Time: 2026-08-05 01:02 UTC
Aug 5, 01:30 UTC

Investigating - We are currently observing delivery issues in Guernsey - Sure Guernsey.

Incident Start Time: 2026-08-04 22:50 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Aug 5, 00:26 UTC

Aug `4`, `2026`

Services | Operator Services | Application Maintenance | PCRSDI-12318

Completed - The scheduled maintenance has been completed.
Aug 4, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 05:00 UTC

Scheduled - Services :: DI SMS 365 (SMSX)
PCR Number :: PCRSDI-12318

Start Date and Time (GMT):: 4 August 2026 5:00 Hrs.
End Date and Time (GMT):: 4 August 2026 13:00 Hrs.

Impact
Mobile Terminating (MT) Traffic : No impact
Mobile Originated (MO) Traffic : No impact
DR Notification : No Impact
Report Manager Access : Potential Impact

Description:
Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal application and systems.

If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Jul 28, 15:59 UTC

External Maintenance - T-Mobile United States

Completed - The scheduled maintenance has been completed.
Aug 4, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 03:00 UTC

Scheduled - T-Mobile US has scheduled a maintenance.

Impact SMS: Clients may experience delayed or failed Short Code and 10DLC MT/MO traffic towards T-Mobile US

Impact MMS: Clients may experience delayed or failed Short Code and 10DLC MT/MO traffic towards T-Mobile US

Maintenance start time: 2026-08-04 03:00 UTC
Maintenance end time: 2026-08-04 11:00 UTC
Jul 31, 21:19 UTC

Emergency Maintenance - SSL Certificate Renewal

Completed - The scheduled maintenance has been completed.
Aug 4, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 07:00 UTC

Scheduled - Sinch will be performing an emergency maintenance to renew the SSL certificate's

Type: Emergency Maintenance
Maintenance: SSL Certificate Renewal

Start Time: 2026-08-04 07:00 UTC
End Time: 2026-08-04 10:00 UTC

Impact:
eu1.httplookup.api.sinch.com
eu3.httplookup.api.sinch.com
us6.sms.api.sinch.com

We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly.

As part of this update, please note that the root certificates have also changed. We recommend updating the root certificates as well to ensure continued trust and smooth operation.

Download the certificate files for all the above mentioned certificates here:
https://clxgroup.sharepoint.com/:f:/s/CLX_Support_Anonymous_link/IgBrJ56HSQ4CRY2BKBw2psIlARI58kvtvX7LvyD0ivO0crU
Aug 3, 10:33 UTC

Sinch Maintenance - Numbers

Completed - The scheduled maintenance has been completed.
Aug 4, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 06:00 UTC

Scheduled - We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our platform, we will be performing a maintenance on our dashboard database between 6:00 and 9:00 UTC on August 4th.

Maintenance Start Time: August 4th 2026, 6:00 UTC
Maintenance End Time: August 4th 2026, 9:00 UTC

Impact: Customers may experience a slight increase in latency of Dashboard functionality - Short Code pages throughout the maintenance window, and a brief downtime of about 10 seconds as the database switches over to the secondary database.

We appreciate your patience and apologise for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled, we will advise you accordingly.

Please contact support@sinch.com should you require further information or assistance.
Jul 16, 16:07 UTC

Campaigns Application Maintenance

Completed - The scheduled maintenance has been completed.
Aug 4, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 06:30 UTC

Scheduled - Application maintenance
Aug 4, 06:15 UTC

Delivery Issue Germany - O2 Germany

Resolved - This incident has been resolved.

Incident Start Time: 2026-08-03 21:53 UTC
Incident End Time: 2026-08-04 03:30 UTC
Aug 4, 04:17 UTC

Update - We are continuing to investigate this issue.
Aug 4, 04:07 UTC

Update - We are continuing to investigate this issue.
Aug 4, 02:00 UTC

Investigating - We are currently observing delivery issues in Germany - O2 Germany.

Incident Start Time: 2026-08-03 21:53 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Aug 4, 00:14 UTC

Delivery Issue Angola - Unitel

Resolved - This incident has been resolved.
Aug 4, 04:13 UTC

Update - The operator is continuing to work on a fix for this issue.
Aug 3, 11:46 UTC

Update - We are continuing to work on a fix for this issue.
Aug 2, 11:01 UTC

Update - We are continuing to work on a fix for this issue.
Aug 1, 10:03 UTC

Update - We are continuing to work on a fix for this issue.
Aug 1, 01:29 UTC

Update - We are continuing to work on a fix for this issue.
Jul 31, 21:15 UTC

Update - The operator is continuing to work on a fix for this issue.
Jul 31, 19:08 UTC

Identified - We are currently observing delivery issues in Angola - Unitel

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

The issue has been identified, the operator has confirmed an ongoing outage and is working to remediate the issue.

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Jul 31, 16:32 UTC

Aug `3`, `2026`

Delivery Issue - Ooredoo Kuwait

Resolved - This incident has been resolved.

Incident Start Time: 2026-08-03 15:19 UTC
Incident End Time: 2026-08-03 16:29 UTC
Aug 3, 17:12 UTC

Investigating - We are currently observing delivery issues towards Ooredoo Kuwait.

Incident Start Time: 2026-08-03 15:19 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Aug 3, 15:53 UTC

Delivery Issue Costa Rica - Telefonica

Resolved - This incident has been resolved.

Incident Start Time: 2026-08-02 22:42 UTC
Incident End Time: 2026-08-02 23:18 UTC
Aug 3, 00:07 UTC

Investigating - We are currently observing delivery issues in Costa Rica - Telefonica

Incident Start Time: 2026-08-02 22:42 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Aug 2, 23:10 UTC

Scheduled Maintenance

DI SMS 365 (SMSX) | Operator Services | Application || PCR Number # PCRSDI-12329 Aug 18, 2026 06:00-10:00 UTC

Scheduled Maintenance Report for Sinch Aug 19, 2026 04:00-12:00 UTC

Scheduled Maintenance Report for Sinch Aug 20, 2026 04:00-12:00 UTC

Sinch Internal Maintenance - MMS Aug 20, 2026 08:00-10:30 UTC

Sinch Scheduled Maintenance - Norway - ice Aug 26, 2026 21:00-23:00 UTC

Sinch Maintenance - SSL Certificate Renewal Aug 27, 2026 07:00-10:00 UTC

Sinch Internal Maintenance - MMS Aug 27, 2026 08:00-10:30 UTC

Sinch Emergency Maintenance - AU2 Aug 27, 2026 12:00-14:00 UTC

Sinch Maintenance - US Shortcode Sep 1, 2026 09:00-10:00 UTC

Sinch Scheduled Maintenance - Norway - Telia Sep 1, 2026 21:00-23:00 UTC

Service Announcement & Maintenance: New SMSC Site & Whitelisting Requirements - US Region Oct 1, 2026 07:00-08:00 UTC

Past Incidents

Aug 16, 2026

Aug 15, 2026

Aug 14, 2026

Aug 13, 2026

Aug 12, 2026

Aug 11, 2026

Aug 10, 2026

Aug 9, 2026

Aug 8, 2026

Aug 7, 2026

Aug 6, 2026

Aug 5, 2026

Aug 4, 2026

Aug 3, 2026

Aug 2, 2026

DI SMS 365 (SMSX) | Operator Services | Application || PCR Number # PCRSDI-12329 Aug `18`, `2026` `06:00`-`10:00` UTC

Scheduled Maintenance Report for Sinch Aug `19`, `2026` `04:00`-`12:00` UTC

Scheduled Maintenance Report for Sinch Aug `20`, `2026` `04:00`-`12:00` UTC

Sinch Internal Maintenance - MMS Aug `20`, `2026` `08:00`-`10:30` UTC

Sinch Scheduled Maintenance - Norway - ice Aug `26`, `2026` `21:00`-`23:00` UTC

Sinch Maintenance - SSL Certificate Renewal Aug `27`, `2026` `07:00`-`10:00` UTC

Sinch Internal Maintenance - MMS Aug `27`, `2026` `08:00`-`10:30` UTC

Sinch Emergency Maintenance - AU2 Aug `27`, `2026` `12:00`-`14:00` UTC

Sinch Maintenance - US Shortcode Sep `1`, `2026` `09:00`-`10:00` UTC

Sinch Scheduled Maintenance - Norway - Telia Sep `1`, `2026` `21:00`-`23:00` UTC

Service Announcement & Maintenance: New SMSC Site & Whitelisting Requirements - US Region Oct `1`, `2026` `07:00`-`08:00` UTC

Aug `16`, `2026`

Aug `15`, `2026`

Aug `14`, `2026`

Aug `13`, `2026`

Aug `12`, `2026`

Aug `11`, `2026`

Aug `10`, `2026`

Aug `9`, `2026`

Aug `8`, `2026`

Aug `7`, `2026`

Aug `6`, `2026`

Aug `5`, `2026`

Aug `4`, `2026`

Aug `3`, `2026`

Aug `2`, `2026`