For what it's worth, my final thoughts regarding the situation:
- Some have received refunds, some haven't.
- Nobody has received Premium payouts, and there's no clear ETA.
- Payout delays are now happening on other accounts too, despite the 'back to same day' promise from July
Please see below an update on where things stand.
Refunds
Full refunds have been processed for all active Premium Plan clients, over $2 million refunded, including activation fees. Please allow 3 to 7 business days for the funds to appear, depending on your card provider.


