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Chatling

@chatlingai
AI-First Customer Support, Human When It Matters
chatling.ai
Joined June 2023
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    Chatling
    @chatlingai
    Jun 2
    ✨ Meet Copilot - your AI teammate inside every conversation. Copilot lives in the conversation view, helping your team reply faster without switching tabs. Use it to draft replies in one click, summarize long threads, search the knowledge base, and more.
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    Chatling
    @chatlingai
    May 5
    New in Chatling 👇 📎 File attachments: share images, docs, audio & video (works on web, WhatsApp & Instagram) 🚫 Block users: shut down repeat spammers in one click 😀 Emoji picker in chat widget: finally, no more copy-pasting
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    Made with AI
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    Chatling
    @chatlingai
    Apr 25
    Shipped a few updates to make your AI agents smarter and your workflow smoother: 🔹Custom Form AI Action - collect any info you need 🔹Confidence Scores on AI answers 🔹Better knowledge base filtering & sorting 🔹Sound notifications for chat handoffs
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    Chatling
    @chatlingai
    Apr 19
    Zendesk AI actions are live on Chatling 🚀 Your AI agents can now: • Create tickets • Create & update users • Sync conversations with Zendesk automatically Less manual work. Faster support.
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