I would love 10 minutes with whoever leads the customer support team for the Google Store. I think 10 minutes of showing them how their system is actively anti customer would do more good than all the metrics/SLAs they might have internally.
@incident_io | github.com/nlopes | acdc.nlopes.dev | Trying to keep up with @gabpmts 🧠. | ex @duffelhq, @gocardless, @blizzard_ent



