@CrosseyedMary19 Please know that we truly value you as a Citizens customer. We are committed to improving your experience, and a representative from our Office of the Customer will be reaching out to you after reviewing your case to provide further assistance. -Jeanie
@CrosseyedMary19 Thank you for sharing the screenshots Tracy. This is very helpful, I will forward this information right away. We truly appreciate you bringing this to our attention. -Jeanie
@CrosseyedMary19 Thank you so much for sharing that information Tracy. I will be reaching out to our Executive Customer Service Team for further guidance. Please allow some time before an agent reaches out to you with further assistance. I do hope you enjoy your day. -Jeanie
Strong Q3 results reflect our focus on strategic growth and customer value.
Highlights: sequential 9% PPNR growth, increased fee income led from Capital Markets & Wealth, & strong Private Banking deposit growth.
Read the full report here: spr.ly/6014ALs46