CloudSigma

Status Page per location

Switzerland, Zurich Status Page

Switzerland, Geneva Status Page

Germany, Frankfurt Status Page

Germany, Dusseldorf Status Page

Australia, Perth Status Page

Ireland, Dublin Status Page

Japan, Tokyo Status Page

Philippines, Manila Status Page

Philippines, Clark Status Page

Philippines, Manila-2 Status Page

Saudi Arabia, Riyadh Status Page

United States, Honolulu Status Page

United States, Washington DC Status Page

Egypt, Cairo Status Page

Malaysia, Johor Bahru Status Page

Mexico, Monterey Status Page

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Zürich Cloud Operational
90 days ago
100.0 % uptime
Today
Geneva Cloud Operational
90 days ago
100.0 % uptime
Today
Frankfurt Cloud Operational
90 days ago
100.0 % uptime
Today
Dusseldorf Cloud Operational
90 days ago
100.0 % uptime
Today
Dublin Cloud Operational
90 days ago
100.0 % uptime
Today
Washington DC Cloud Operational
90 days ago
100.0 % uptime
Today
Honolulu Cloud Operational
90 days ago
100.0 % uptime
Today
Monterrey Cloud Operational
90 days ago
100.0 % uptime
Today
Perth Cloud Operational
90 days ago
100.0 % uptime
Today
Riyadh Cloud Operational
90 days ago
99.97 % uptime
Today
Tokyo Cloud Operational
90 days ago
100.0 % uptime
Today
Manila Cloud Operational
90 days ago
100.0 % uptime
Today
Manila 2 Cloud Operational
90 days ago
100.0 % uptime
Today
Clark Cloud Operational
90 days ago
100.0 % uptime
Today
Johor Bahru Cloud Operational
90 days ago
100.0 % uptime
Today
Cairo cloud Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[TYO] Hardware maintenance Jul 22, 2026 11:00-13:00 UTC

CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Tokyo cloud location. During the maintenance, we will replace a faulty drive in our infrastructure.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Posted on Jul 15, 2026 - 00:51 UTC

[DUS] Hardware Maintenance Jul 23, 2026 15:00-16:00 UTC

CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Düsseldorf cloud location.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Posted on Jul 16, 2026 - 05:02 UTC
Jul 20, 2026

No incidents reported today.

Jul 19, 2026
[DUB] Unavailable hosts
Resolved - CloudSigma would like to inform you that the issue affecting the availability of our compute hosts on the Dublin cloud has been resolved.

Thank you for your patience and understanding.
Jul 19, 00:28 UTC
Investigating - CloudSigma would like to inform you that currently, we are experiencing an issue affecting some of our compute hosts in the Dublin cloud location. The running machines remain operational, but they may show as "unavailable," which could prevent actions such as stopping, starting, or cloning them. Our administrators are working to resolve it as soon as possible.
Jul 18, 18:14 UTC
Jul 18, 2026
Jul 17, 2026

No incidents reported.

Jul 16, 2026
[FRA] Planned Frankfurt Cloud Infrastructure Migration 18th of July 2026
Completed - We would like to inform you that the planned Frankfurt Cloud Infrastructure Migration, originally scheduled for 18 July 2026, has been postponed due to unforeseen circumstances.

Previously, we announced the upcoming migration of the Frankfurt cloud infrastructure to a new Data Center. As part of this activity, customer virtual machines were scheduled for migration within specific maintenance windows, and an API maintenance window was also planned as part of the overall migration process.

Due to the postponement, the following activities will not take place on 18 July 2026:

- Customer virtual machines will not be migrated.
- API maintenance will not be performed.
- No service degradation or maintenance-related interruptions are expected.

The Frankfurt cloud infrastructure will continue operating as normal until the migration is rescheduled. We will provide further communication once a new migration date has been confirmed.

We apologize for any inconvenience caused by this change and appreciate your patience and understanding.
Jul 16, 15:11 UTC
Scheduled - As we informed you in the past, we are going to migrate the Frankfurt cloud infrastructure from our current data center to a new data center facility.

We are planning to live-migrate customer VMs and data in stages in order to minimize any service interruption. There will be no changes to the existing network topology, meaning your IPs, VLANs, and networking configuration will remain unchanged throughout the migration process. The URL of the WebApp will also remain the same.

The migration is scheduled to happen on the 18th of July. In an email that will follow this one shortly, you will receive another notification with the title “Host Maintenance” and the exact maintenance window when your machine will be migrated.

The migration will be like a regular host maintenance for you: any running machines will be live-migrated to another host. Only in the event of an unsuccessful live migration, we will stop the VM and manually power it on on another compute node.

EXPECTED IMPACT:
After your machine is migrated, it is expected to experience service degradation. For the network, we do not expect significant degradation on both public and private networks. However, for storage operations, we expect degraded performance that may fluctuate around 20%. The impact will start after the machine is migrated and will continue until the end of the migration process.

During the migration, we will also migrate our API infrastructure.

API Maintenance Start: 2026-07-18 11:00 UTC ; 2026-07-18 13:00 CEST

During the maintenance, customers will not be able to perform any calls to the API, directly or through the WebApp, for the duration of the maintenance. Also, a temporary interruption of the WebApp interface will occur.
Jul 13, 23:07 UTC
[CRK] Hardware Maintenance
Completed - ADDITIONAL INFORMATION:
CloudSigma would like to inform you that the planned hardware maintenance in the Clark cloud location, was completed successfully.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Jul 16, 14:26 UTC
Update - CloudSigma would like to inform you that the maintenance has been extended by an additional hour.

Thank you for your patience and understanding.
Jul 16, 10:58 UTC
Update - CloudSigma would like to inform you that the maintenance has been extended by an additional hour.

Thank you for your patience and understanding.
Jul 16, 10:08 UTC
Update - CloudSigma would like to inform you that the maintenance has been extended by an additional hour.
Jul 16, 09:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 08:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Clark cloud location. During the maintenance, we will install additional hardware components within our infrastructure.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Jul 14, 17:43 UTC
[GVA] Storage Cluster Maintenance
Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster in the Geneva cloud location was completed successfully.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Jul 16, 13:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 11:01 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Geneva cloud location. The maintenance aims to perform an upgrade of the storage cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Jul 13, 14:17 UTC
[JHB] Storage Cluster Maintenance
Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster in the Johor cloud location was completed successfully.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Jul 16, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 11:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Johor cloud location. The maintenance aims to perform an upgrade of the storage cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Jul 13, 14:31 UTC
Jul 15, 2026
[DUS] VMware Cloud Director Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our vCloud Director panel has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to access the panel intermittently for varying periods.
Jul 15, 22:02 UTC
Update - CloudSigma would like to inform you that the maintenance of our vCloud Director panel in the Düsseldorf cloud location has been extended by an additional hour.
Jul 15, 21:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 18:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our vCloud Director panel in the Düsseldorf cloud location.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility and/or any other running services. During maintenance, customers won't be able to access the panel intermittently for varying periods.
Jul 10, 22:45 UTC
[GVA] API Server Maintenance
Completed - We would like to inform you that the API Server Maintenance scheduled for the Geneva cloud location has been postponed. No work will be carried out during the originally announced maintenance window, and no impact related to this maintenance is expected.

At the moment, no new date has been scheduled. We will share further details and send a new maintenance notification once a new maintenance window has been confirmed.
Jul 15, 18:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 18:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Geneva cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Jul 8, 01:22 UTC
Jul 14, 2026
[DUB] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 60 minutes. Also, a brief interruption of the web interface occurred.
Jul 14, 01:25 UTC
Update - CloudSigma would like to inform you that the maintenance of our API server in the Dublin cloud location will be extended by an additional hour.

There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility and/or any other running services.
Dublin Cloud
Jul 13, 23:56 UTC
Update - CloudSigma would like to inform you that the maintenance of our API server in the Dublin cloud location will be extended by an additional 2 hours.

There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility and/or any other running services.
Jul 13, 21:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 19:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Dublin cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 60 minutes. Also, an interruption of the web interface may occur.
Jul 6, 18:59 UTC
Jul 13, 2026
Jul 12, 2026
[RUH] Hardware maintenance
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Riyadh cloud location was completed successfully.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance
Jul 12, 15:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 13:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Riyadh cloud location.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Jul 12, 12:26 UTC
Jul 11, 2026

No incidents reported.

Jul 10, 2026
[RUH] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been successfully completed.

IMPACT:
There was no impact on customers' existing virtual machines, hosts, network connectivity, or any other running services. During the maintenance, customers were unable to perform API calls, either directly or through the web interface (panel), for approximately 2 hours. Additionally, the web interface experienced a brief interruption during the maintenance window.
Jul 10, 14:02 UTC
Update - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Riyadh cloud location has been extended by 3 hours.

Thank you for your patience and understanding.
Jul 10, 11:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 08:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Riyadh cloud location.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface, for about 60 minutes. Also, a brief interruption of the web interface may occur.
Jul 3, 09:39 UTC
[HNL] ISP Network Maintenance
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Honolulu successfully performed maintenance of their network infrastructure.

IMPACT:
During this time frame, the traffic was rerouted through one of our other lines. No impact was experienced on running virtual machines, hosts, private network accessibility, and/or any other running services.
Jul 10, 11:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 06:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Honolulu cloud location, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Jul 8, 00:54 UTC
[MTY] API server maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 60 minutes. Also, a brief interruption of the web interface occurred.
Jul 10, 04:49 UTC
Update - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Monterrey cloud location will be extended by 3 hours.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 60 minutes. Also, a brief interruption of the web interface may occur.

Thank you for your patience and understanding.
Jul 9, 11:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 08:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Monterrey cloud location.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 60 minutes. Also, a brief interruption of the web interface may occur.
Jul 8, 08:15 UTC
Jul 9, 2026
[MNL2] Degraded Network Performance
Resolved - CloudSigma would like to inform you that the issue with the degraded performance on our network infrastructure in the Manila 2 and Clark clouds has been fixed.

Please accept our apologies for the inconvenience caused!
Jul 9, 21:16 UTC
Investigating - CloudSigma would like to inform you that currently, we are experiencing degraded network performance in our Manila 2 Cloud location. In consequence, the WebApp is not available at the moment.

Please accept our apologies for the inconvenience caused. Our adminsitrators are currently investigating the root cause to solve the issue as soon as possible.
Jul 9, 19:56 UTC
[WDC] API Server Maintenance
Completed - Alpha3 Cloud would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Jul 9, 20:36 UTC
Update - Alpha3 Cloud would like to inform you that the scheduled maintenance of our API server in the Washington DC cloud location will be extended by 3 hours.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 60 minutes. Also, a brief interruption of the web interface may occur.

Thank you for your patience and understanding.
Jul 9, 11:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 08:00 UTC
Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Washington DC cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Jul 2, 02:38 UTC
[RUH] Hardware Maintenance
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Riyadh cloud location was completed successfully.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance
Jul 9, 11:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 10:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Riyadh cloud location.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Jul 9, 08:50 UTC
Jul 8, 2026
[MTY] API Server Maintenance
Completed - CloudSigma would like to inform you that the maintenance will be postponed by a day and will take place tomorrow at the same time.

Please excuse us for any caused inconvenience.
Jul 8, 08:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 08:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Monterrey cloud location.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface, for about 60 minutes. Also, a brief interruption of the web interface may occur.
Jul 2, 01:51 UTC
Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

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