GoZen

@GoZen_Tech

50K+ business in 45+ countries trust our unified sales and marketing tools to increase revenue and automate tasks.

Morris Plains, New Jersey

GoZen
@GoZen_Tech
Sep 17
Vertical vs horizontal AI agents: Horizontal = generalist. Broad, flexible, generic out of the box. Vertical = specialist. One domain, deep, ready day one. Breadth buys flexibility. Depth buys results. The question isn't which is smarter. It's which mistake you can afford.
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GoZen
@GoZen_Tech
Sep 15
Agent Speak, week 9: Human in the loop. Full autonomy sounds like the goal, right up until the first bad send. The agent still does the work. It just stops before the step that is hard to undo, and waits for a yes. #aiagents #gozendeepagent
GoZen
@GoZen_Tech
Sep 10
A booked call is not the same as a qualified one. Anyone can fill a demo slot. The cost of the wrong call is the prep, the follow-up, and the good-fit lead who booked behind them. Qualifying is not a gate. It is a routing decision.
1
GoZen
@GoZen_Tech
Sep 8
Agent Speak, week 8: Guardrails. "We told it not to in the prompt" is not a guardrail. An instruction is a preference. A guardrail is a limit. Not what you hope the agent does. What it cannot do. #gozendeepagent
GoZen
@GoZen_Tech
Sep 8
RAG and grounding are not competing options. They are two halves of one job. RAG finds the material. Grounding ties the answer to it. You can have RAG and still ship an answer nobody can check. #gozendeepagent