@delmahughes We suspended all services on the 10th of November, however customers who did not manage take backups were given additional time to take backups. We left the server on until the 9th of December. After this date all date was removed with no backups.
@delmahughes Hi Delma,
Sorry to hear of the current situation, please DM us the email address linked to your account. I can raise a ticket to get in touch, I can then also provide logs of the notification emails we sent to customers for the closure of our platform.
1/2
@siblings2gether I can see our team have been updating you on the ticket. If you have any further questions please do not hesitate to update your ticket. Thank you
