How can we help?
Search our knowledge base to find answers, guides, and troubleshooting tips.
New to the plugin?
Watch our introductory video to learn how the plugin works. We'll guide you through the essential steps to get started.
Watch the videoFind all the answers you need
Browse our knowledge base to explore guides, tutorials, and troubleshooting articles. Use the links below to jump straight to the help you're looking for.
Getting Started
If you are new to Rank Math and just getting started with the options we provide - this is the perfect place. Here you can learn how to use most of the options effectively.
See articles →
Content AI
SEOs are already making the most of AI by using it to stay ahead of the curve. Don't get left behind and start using Content AI from Rank Math today to take your SEO to the next level.
See articles →
AI Link Genius
New to internal linking? Learn how AI Link Genius helps you quickly discover and add internal links without doing it manually.
See articles →
Schema
Want to implement Schema but don't know how? We will give you all the know-how to ensure you implement Schema properly.
See articles →
Analytics
Analytics is one of the most important features of Rank Math. It is essential that you learn everything about it to make the most out of the functionality.
See articles →
Sitemaps
Sitemaps help you inform search engines about the content present on your website. And we ensure that your Sitemaps are working perfectly and to the best of industry standards.
See articles →
404 & Redirections
To ensure that you handle all the 404s with ease and use the redirections properly - we have created a few knowledgebase articles to help you.
See articles →
Payment/Billing
If you are running into any account, payment, or billing related issues - we will walk you through each step to make sure your problem is tackled in a timely manner.
See articles →
Troubleshooting
If a feature is not working as expected or you are unable to make an option work - we have various KBs to help you fix the problems easily and swiftly.
See articles →
Developers
We have not forgotten the developers. Rank Math is a developer friendly plugin and we offer options to customize Rank Math to any requirements you might have.
See articles →
Still need assistance?
Get instant help by chatting with our AI assistant. If it can’t find a solution, we’ll guide you to submit a support ticket.
Frequently Asked Questions
Do you provide live chat or phone support?
We do not offer live chat or phone support at this time. All support is handled through our email and ticket system, which allows us to thoroughly investigate your issue and provide detailed, considered responses.
Can the AI chat box access my account?
No. The AI chat box has no access to your account, personal data, or any information tied to your installation. It is a self-contained assistant designed solely to answer questions and guide you through the plugin.
Does the AI chat replace human support?
No — the AI chat is there to give you instant answers to common questions at any time of day, but it does not replace our support team. If your issue requires human attention, you can always reach us by submitting a support ticket and we'll follow up with you directly.
How long does it take to receive a response?
Our team aims to respond to all support tickets within 24 hours. For faster help with common questions, we recommend trying the AI chat box first — it's available around the clock and can often resolve your issue straight away.
What are your support hours?
Our AI chat assistant is available 24/7, so you can get help whenever you need it. For ticket-based support handled by our team, we aim to respond within 24 hours regardless of when your request is submitted.
How accurate are the AI-generated answers?
Very accurate. The AI assistant is trained on our official plugin documentation, so the answers it provides are directly grounded in up-to-date, verified information. That said, if you ever feel an answer doesn't fully address your situation, don't hesitate to open a support ticket and we'll be happy to help.
