[Retool Cloud] Google Sheets Integration Intermittently Failing with "Premature Close" Errors
Update - We are still investigating this issue.
Apr 21, 2026 - 23:39 UTC
Investigating - We are reopening an investigation into an issue where Google Sheets resources are intermittently failing with a "premature close" error. This is affecting a subset of users on Retool Cloud. Our team is actively investigating the root cause and working on a mitigation.
Apr 21, 2026 - 17:16 UTC

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Apr 22, 2026

No incidents reported today.

Apr 21, 2026

Unresolved incident: [Retool Cloud] Google Sheets Integration Intermittently Failing with "Premature Close" Errors.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026
[Retool Cloud] Google Sheets Integration Intermittently Failing with "Premature Close" Errors
Resolved - This incident has been resolved.
Apr 18, 03:36 UTC
Update - The issue has been resolved.
Apr 18, 03:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 17, 18:24 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 17, 17:58 UTC
Investigating - We are investigating an issue where Google Sheets resources are intermittently failing with a "premature close" error. This is affecting a subset of users on Retool Cloud. Our team is actively investigating the root cause and working on a mitigation.
Apr 17, 14:19 UTC
Apr 17, 2026
Apr 16, 2026
[Retool Cloud] PostgreSQL and REST API Resource Queries Intermittently Failing
Resolved - Following the fix we are seeing error rates of the affected services return to normal. With that in mind, we are considering this issue resolved.
Apr 16, 18:17 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 17:36 UTC
Identified - We have identified the potential root cause of this issue and are implementing a fix
Apr 16, 17:01 UTC
Investigating - We are currently investigating an issue causing PostgreSQL and REST API queries to fail. This also affects users' ability to use RetoolDB.
Apr 16, 15:49 UTC
[Retool Cloud] Google Sheets Integration Intermittently Failing with "Premature Close" Errors
Resolved - We are closing this incident as it has been identified as part of a larger issue. Please follow: [Retool Cloud] PostgreSQL and REST API Resource Queries Intermittently Failing, for the latest updates and resolution progress.
Apr 16, 17:33 UTC
Investigating - We are investigating an issue where Google Sheets resources are intermittently failing with a "premature close" error. This is affecting a subset of users on Retool Cloud. Our team is actively investigating the root cause and working on a mitigation.
Apr 16, 15:31 UTC
Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

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