Resolved -
The AWS ingestion issue in DoiT Cloud Intelligence has been resolved, and the affected data has been updated. Thank you for your patience.
Mar 31, 16:21 UTC
Update -
The AWS data ingestion is currently working as expected. Our Engineering Team is continuing to monitor to ensure the issue is fully resolved. We will update further as the resolution is fully confirmed.
Mar 30, 02:53 UTC
Monitoring -
We have deployed a fix to address the AWS ingestion issue in DCI. The impacted customers’ data has now been updated, and we are closely monitoring the ingestion pipeline to ensure it remains stable and no further impact occurs.
Mar 27, 16:09 UTC
Identified -
We have identified a problem with AWS data ingestion. Some customers are facing issues with AWS cost and usage data in DoiT Cloud Intelligence, while others are unaffected. Impacted tenants are experiencing delayed or missing AWS data in analytics and dashboards. We are actively working to identify the scope of the issue and are developing remediation steps simultaneously. Thank you for your understanding during this time.
Mar 27, 12:02 UTC
Resolved -
We have fixed the issue and expect data to be updated in your DCI console within the next few hours
Mar 26, 10:57 UTC
Update -
We are continuing to investigate this issue.
Mar 26, 10:56 UTC
Investigating -
We have identified an issue affecting AWS customers regarding missing data from March 23rd. Our engineering team are currently working to identify the issue and we will provide an update shortly.
Mar 26, 09:58 UTC