Amazon is ending support for pre-2013 Kindles. What to do if you’re affected (and what to avoid)
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Amazon has announced that, as of May, it will no longer support eight of its popular older Kindle e-book readers. In an email to active users of affected devices seen by The Telegraph, Amazon has explained that while owners will be able to “continue to read books already downloaded on these devices”, it won’t be possible to purchase, borrow or download additional titles from May 20, 2026.
You will be able to read books already downloaded to the devices indefinitely, but the email adds that if you deregister or factory reset your Kindle after the cut-off date, you won’t be able to use the devices at all. Older Kindle Fire tablets are also impacted, albeit to a lesser extent. Owners of affected tablets will also be blocked from purchasing or downloading books, but other Amazon services will remain functional.
As for libraries, these are attached to accounts and therefore won’t be lost. They will continue to be accessible via the Kindle app for smartphones, or the Kindle website.
Is your Kindle affected?
There are eight Kindle e-book readers impacted, alongside four Kindle Fire tablets. All 12 devices were manufactured between 2007 and 2012, but not all were sold in the UK as the Kindle wasn’t available until 2010.
It seems like a lot of devices, but Amazon told Engadget that the move will affect around three per cent of current users. In theory, if you’re using a device that’s affected, then Amazon should already have notified you via email. If in doubt, however, the company has a support page with pictures and specifications of every Kindle ever released. If you’re still unsure, entering the model number into Google should reveal the exact version you’re using. This can typically be found on the back of devices.
For Kindle Fire tablets, the process is simpler. Open the Settings menu and select “Device Options”. You’ll find the model you’re using either under “Device Model” or “About Fire Tablet”.
Why is this happening?
Nobody expects electronic devices to be supported forever, but it’s disappointing that the Kindle’s most enthusiastic early adopters are being cut off. Given the basic functionality of e-book reader technology, there doesn’t appear to be a technical reason behind the decision, making it appear like an anti-consumer move to push older customers towards the purchase of newer devices where existing Kindles would become an e-waste casualty.
When asked why these devices were losing support now, we received a response defending the (admittedly impressive) longevity.
“These models have been supported for at least 14 years – some as long as 18 years – but technology has come a long way in that time, and these devices will no longer be supported moving forward,” an Amazon spokesperson said. “We are notifying those still actively using them and offering promotions to help with the transition to newer devices.”
The promotions mentioned appear to be 20 per cent off “select new Kindle devices” alongside a £15 eBook credit. While the latter is welcome, the highlighted discount is somewhat disappointing for a number of reasons. Firstly, according to the promotion’s terms and conditions, the “select” caveat excludes the most expensive model, the Kindle Scribe. It doesn’t apply to Fire devices for those tablet owners looking to replace like-for-like, either.
More importantly, the prices aren’t all that impressive considering happy owners of older Kindles weren’t budgeting for this purchase. Amazon frequently discounts its own-brand devices like Echo smart speakers and Fire tablets, and 20 per cent isn’t that unusual. Last year’s Black Friday sale saw discounts of over 30 per cent on the basic Kindle and Kindle Colorsoft, and the price-tracking site CamelCamelCamel shows that the Kindle Paperwhite Signature Edition has been as low as £183 in the past – a 32 per cent discount on its current price of £269.
There’s added time pressure here, too. Amazon says that the discount and credit offer is only valid until June 20, one month after support for the older Kindles ends.
Additionally, owners of the earliest UK Kindle will see that prices have gone up over the past decade. The £109 they paid in 2010 is some way off the £159.99 Kindle Paperwhite, even with a 20 per cent discount, let alone the £219.99 Kindle Colorsoft. That said, at £94.99, the basic Kindle 12th Generation remains a bargain for no-frills readers, with a 20 per cent discount taking it down to £75.99.
Possible upgrades
If you’re affected by this news, the silver lining is that while e-book technology moves relatively slowly, things have still advanced significantly in the past 14 years. Resolutions are higher; most are backlit for bedtime reading; there’s support for audiobooks; and storage has increased. There are also optional extras like colour screens, blue-light filters to prevent eye strain and waterproofing.
As outlined in our guide to the best Kindles, our pick for most people is the 12th Generation Kindle Paperwhite, which costs £159.99 with lockscreen ads or £169.99 without. The seven inch screen with warm lighting makes for a comfortable reading experience, and it’s waterproof for bathtime or poolside reading.
At £94.99 (or £104.99 without ads), the basic 11th Generation Kindle is a great budget pick, however. It’s slightly smaller at six inches, and like the Paperwhite, can hold around 8,000 e-books with support for audiobooks through Audible. It lacks the warm light and waterproofing, however, and its battery life is around half that of the Paperwhite — albeit still a generous six weeks of normal use.
The two remaining Kindles occupy specific niches. The Kindle Colorsoft has a colour screen, making it well suited to those who enjoy graphic novels. The Kindle Scribe, meanwhile, has a bundled stylus for note taking.
