Get answers to your questions, connect with other Dropbox Community members like you, and discover how to get the most from Dropbox.
Do you have a question about Dropbox? Get answers here.
Learn more about Dropbox products with tips, tricks, and advice.
Explore the full potential of Dropbox with tips, tricks and discussions.
Have you got an idea for Dropbox? Share your idea here or vote on other ideas.
The dropboxinstaller.dmg does nothing on my mac desktop os 26.
This is a real mystery! I used to upload images to the root of my dropbox over the course of 2 years or so, maybe a total of 20 images, every month or so. All of a sudden I noticed all those images are gone. I still have 3 older folders in root, public and two folders I created. I clicked "Photos" in the menu, and could…
I received an email this morning that someone logged into my Dropbox account. I was incredibly disappointed that I can't see the history of successful sign ins like I can on every other important site I use. I don't store anything important in Dropbox, but my password was auto-generated by my browser's password manager and…
I have an active project folder, about 1TB, set to selectively sync and make all files available offline. The 4TB drive on which I'm working is dedicated to this project and has 3TB of additional free space. Despite all of this, once or twice a week, Dropbox will de-sync every single file and folder in the project, leaving…
I keep trying to add people to a folder and am getting "There was a problem completing this request"
Application Affected Dropbox Device mac studio Operating System/Browser (if using the web) macOS 26.4 Beta 1 Dropbox App Version (if using the app) 241.4.4853 Question or Issue Dropbox is crashing since I installed macOS Tahoe 26.4 (Beta 1) this morning. The errormessage is: DYLD_LIBRARY_PATH: Nonecwd: '/' real_path='/'…
Dropbox is an absolute joke! If you back up an external drive and that drive crashes, congratulations — you’ve just discovered that Dropbox “Backup” is basically useless. You cannot restore the backup to a new drive. Let that sink in. A backup service that can’t restore to new hardware... Yeah, funny, I know. Your only…
When you "share a folder" all users of that folder can see all of the other users email addresses. This is privacy issue. If I give 500 people the ability to "view" but not "edit" the folder, I don't want all these people to see the other people's email addresses. There is no reason for them to see them. There is no…
Whenever I finish uploading my file "Project FLM for Remembered Collaborations. Zip," I am struggling to find a button or something to click so I can make it not show my email when sharing links to random people, especially my YouTube videos about showcasing my work in music or sample packs. I don't want my information to…
I understand that the Dropbox folder/location itself should not be shared on a network. What I'm trying to find out is if it will cause any technical difficulties to network share a folder that is in Dropbox. My example is that I would have a folder named Shared in my Dropbox that I share on my local network as a Windows…
A simple idea for power users who need it: check a box, and all automatically downloaded "Online Only" files will automatically get converted to "Available Offline." This new preference would enable power users to say "let me hold on to all those files dropbox downloads automatically until I decide to set them BACK to…
Today, Dropbox does not gracefully handle running out of disk. It keeps going until it gets an error from the operating system that there's not enough space left at which point it's not even able to show you how much space it's using because there's not enough disk space for that to function. Ideally Dropbox would leave at…
Setting file request locations are a burden. Right now, to change the location of stored file requests, it takes over a minute or so to locate the subfolder on our project directory. Even if it didn't take that long, we should be able to make a file request, from online sub-folder or using windows explorer for a windows…
I've been a part of the Dropbox community since its launch in 2008. I love it and use it EVERYDAY. One frustration that continues to bother me is the lack of URL shorteners. For a company as large and capable as Dropbox, I don't get it. I have to pay (Bit.ly) for my short links and it is just a pain to go outside of the…
