Replicated

Most teams underestimate what it takes to support an on-prem product. The hard part isn’t deployment. It’s losing visibility after. Once your software is running inside a customer’s environment, you don’t get logs, access, or easy debugging. Just tickets that say: “something’s broken.” GitGuardian had to figure out how to support customers without ever logging into their systems. Using Replicated, they built a model that actually works: ✅ customers generate meaningful diagnostics themselves ✅ support bundles are structured and actionable ✅ support data feeds directly back into improving the product This is the part most enterprise-ready conversations skip. It’s not just about how you ship software. It’s about how you support it when you can’t see it. jeremy COTINEAU from GitGuardian breaks down how they approached this: https://lnkd.in/gAKXyqnn

Self-hosted trials should be some of your highest signal for your sales team. But most aren’t. Not because users aren’t interested, but because you can’t see what’s actually happening. Who’s deploying? How far are they getting? Is this real evaluation, or just light exploration? That’s what tells your sales team who’s actually evaluating and when to engage. In SaaS, you’d have that visibility. In on-prem, air-gapped, and VPC environments, you usually don’t. So every trial ends up looking the same. That’s the gap. Replicated gives you insight into what’s actually happening inside real customer deployments, so your sales team can finally tell the difference between a cold lead and a real opportunity. That’s how you turn trials into revenue signals.👇 https://lnkd.in/gc2kP2dQ

😅

SaaS will be gone soon. Don't you think?

“Secure AI” is easy to claim. Harder when your customer requires: • Air-gapped deployment • Full control of their data • Zero external dependencies That’s the real bar.

Last day of #humanx, we've loved chatting with everyone on the floor! It's been great to hear from so many different AI companies about their experience going on-prem. If you're in SF and haven't seen us yet stop by the booth. We still have some hoodies and fidget infinity cubes!

Team Replicated is on site at #humanx - come find us at booth 616 and say hi!

Most AI companies think “self-hosted” just means shipping containers. It doesn’t. Self-hosted means building a distribution system that has to work in infrastructure you don’t control. And that changes everything: → Your deployment has to flex between highly sophisticated platform teams and customers with zero Kubernetes expertise → Air gap isn’t an edge case, it’s the default once you sell into enterprise → You can’t rely on debugging access, so troubleshooting has to be productized from day one → Releases, upgrades, and licensing become part of the product experience The teams that figure this out early move upmarket faster. The ones that don’t end up re-architecting mid-deal. We broke down what it actually takes to make self-hosted work at scale 👇 https://lnkd.in/eJXG38ag

You wouldn’t vibe-code a skyscraper. But it’s easy to start treating self-hosted software that way. AI has made it incredibly fast to get something running. A few prompts, a deployment, and it feels like the hard part is done. It’s not. Because self-hosted software doesn’t run in your environment, it runs in your customer’s. And that’s where things get real. The hard parts aren’t getting to “it works.” They’re everything that comes after: – Upgrades that don’t break production – Debugging systems you can’t directly access – Supporting infrastructure you don’t control AI can accelerate how you build. But reliability, operability, and support still have to be engineered. We unpack this more here ↓ https://lnkd.in/eX4xqVuf

This week, Jensen Huang of NVIDIA said what we've all been thinking: SaaS is dead. Or at least, the version of SaaS where customers hand over their data and hope for the best. What’s replacing it isn’t new, it’s a shift back to control. Enterprises still want great software, they just want it running in their environment, on their infrastructure, with their data. Call it on-prem. Call it BYOC. Call it whatever you want. Software vendors build it, customers run it. That’s exactly why we built Replicated.