June

I see a $150 charge that I don’t recognize.

AI Rep

Sorry to hear that, I just opened a dispute
and texted you a confirmation link.

Credit Card

Payment

June

Hey there, how can I help?

Robert

Can you check my coverage status
for tomorrow's procedure?

AI Assist

Procedure Medical exam

Coverage Checking

Jane

Can I set up an urgent appointment today?
Our lights are going in and out.

AI Rep

Of course, we have a few openings
this afternoon.

Mon 2

Tue 3

Wed 4

Thu 5

Fri 6

Urgent service

2PM

Jordan

My flight got canceled. Can you rebook me?

AI Rep

Definitely, let's get this sorted. I just rebooked
you on a 5pm flight to New York.

SFO San Francisco

JFK New York

Rescheduling... Departure 5:00 PM

AI built into all youryour business communications

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Build the perfect
AI communications bundle

AI Agents

AI that answers 24/7

Starting at

Free trial

/mo*

Explore now

Smartphone screen displaying an active call with an AI Receptionist, featuring options for speaker, video, and mute.

AI Business Phone Messaging Meetings

Plans that cover every conversation

Starting at

$20

/mo*

Explore now

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AI Contact Center

Reach customers anywhere

Starting at

$65

/mo*

Explore now

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Agentic Voice AI

Discover what AI can
do for your business

Get an AI Receptionist

Let AI answer calls, send texts, and book appointments so every customer gets help, day or night.

Meet AIR

Put AI agents to work

Create AI agents that understand customer requests, take action from start to finish, and hand off to your team with full context.

Join AIR Pro early access

Add an AI Assistant

Built-in AI takes notes, summarizes conversations, and suggests next steps so you can stay focused on customers.

Meet AVA

Analyze conversations

Uncover trends, coaching opportunities, and business insights from every customer interaction.

Meet ACE

AI Receptionist automating calls

AI answered the call

Capturing order details...

Accurate call routing

Connect every caller to the right person, team, or next step.

Effortless lead capture

Turn missed and after-hours calls into new opportunities.

Instant appointment scheduling

Book appointments in seconds, without the back‑and‑forth.

Automatic text follow-ups

Keep the conversation moving with timely, AI-powered texts.

AIR Pro activating agents

Sales agent

Active

Visual no-code builder

Drag, drop, and describe what you need, with no coding required.

Industry-ready templates

Start fast with workflows you can tailor to your business and brand.

One-click launch

Go from build to production in minutes.

Continuous improvement

Refine as you go and scale with confidence.

AVA assisting interactions

Suggested reply

“I can waive that fee given your loyalty status.”

Perfect notes & summaries

Let AI capture the details while you stay present.

Instant translations

Breakdown language barriers in real time.

Automated workflows

Guide every chat toward the right next step.

Real-time insights

Get prompted with the magic words right when you need them.

ACE analyzing conversations

Call summary

Resolution

First call

Sentiment

Positive

CSAT score

94

Interactive dashboards

See what's working, what's changing, and where to improve.

Customer & deal insights

Turn everyday conversations into deeper customer insights.

Instant summaries

Capture key details and takeaways from every interaction.

AI-powered coaching

Give agents the guidance they need to deliver the best service.

Industry solutions

See what’s possible
with RingCentral

A doctor and a patient engage in a consultation in a warmly lit medical office.

Healthcare

Patient bookings, done in seconds

Instantly schedule appointments, send forms, and route patients.

$1.7M

in new patient intakes at
Axis Integrated Mental Health

A boutique clothing store with dresses displayed on mannequins and wicker baskets in the window, located on a quiet street at sunset.

Retail

24/7 support across every location

Respond to product questions, share offers, and track callbacks.

92%

of calls resolved for Getpipe.com

Professional collaborating and taking notes in a modern office setting.

Financial services

Financial services

Route to the right team, every time

Answer questions, transfer to specialists, and keep clients moving.

90%

reduction in hold times for Maple Federal Credit Union

Financial services

Two professionals engaged in a discussion at a table with a laptop, emphasizing collaboration in a modern office setting.

Professional services

Professional services

Answer clients on the first ring

Screen calls, route requests, and protect team focus.

93%

of calls answered for Integral Recruiting Services

Professional services

A sunlit hallway with large windows, a green banner, and people walking and conversing, creating a warm and inviting atmosphere.

Education

Connect your entire campus

Lower license, hardware, maintenance, and management costs.

£100K

saved by Girls' Day School Trust

Truck transporting a yellow shipping container in front of stacked red and yellow containers under a clear sky.

Transportation

Manage high-volume
calls & texts

Respond to high-intent leads and automate incoming FAQs.

9.85

CSAT score for Cartelligent

Two professionals in formal attire having a discussion at an office table with notebooks and a city view.

Legal

Capture every billable minute

Answer every client call and capture instant AI summaries.

66%

improvement in answering speed for
The Husband & Wife Law Team

Products

Run your entire business
on one platform

AGENTIC VOICE AI

Let AI handle your customer conversations

Explore pricing

Offer 24/7 customer service

Build custom AI agents

Let AI track notes & next steps

Get insights on every conversation

RingEX

Connect everyone with a modern business phone

Explore pricing

One app for calls, messages, and meetings

Let AI take notes and track next steps

Manage high-volume business texts & chats

Meet with a click and get instant AI recaps

RingCX

Create experiences customers will love

Explore pricing

Engage customers across every channel

Manage human & AI agents in one place

Assist teams with live AI coaching

Improve CSAT with AI-powered insights

Call completed

4m 15s

Answered by AI Receptionist

Summary

Savannah Nguyen asked about business hours and scheduled a consultation. Appointment confirmed.

Appointment

Tomorrow 2:00 PM

Sentiment

Positive Excited Curious

Today

AI Receptionist Resolutions

87

calls handled

65

classes booked

AI call recap

Dianne Russell

14 min

Key updates

Q3 budget approved for 2 new hires

Action items

Send contract draft by Friday

Schedule follow-up for Aug 12

Decisions made

Switching to annual billing

AI Agent Assist

Ronald Richards

1:15

Customer question

Can I get a refund for last month?

Suggested reply

You're eligible for a full refund under our 30-day policy. I'll process that for you right now.

Source: Refund Policy Guide

Customer sentiment

Customer success

Loved by over 600,000 customers

A person using an ATM, inserting a card into the machine, illuminated by natural light from nearby windows.

30%

annual phone system cost savings across 100 locations

Read case study

Two people engaged in a thoughtful conversation in a warmly lit office setting.

60%

increase in patient intakes with AI Receptionist

Read case study

A truck driving along a coastal road with the ocean in the background during sunset.

200+

branch locations connected with RingCentral

Read case study

Basketball player dribbling on an outdoor court during sunset.

30%

in agent time savings with RingCentral AI

Read case study

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