Hi, @demo7up.
I’m glad you reached out.
The donor dashboard should be viewed by donors only, and we do not have a way to display it without data for non logged-in users.
Although we do not have this feature out of the box, it would be exciting and valuable to understand how it would work for you and improve your workflow, so the product development team has some insights into how it would behave.
Also, is there any workaround that you are using? It would be good to hear from you about that too, and what this feature would allow you to do. All ideas are appreciated, and I’m happy to share your insights with the product development team so that they can discuss the feasibility of this feature.
I hope this clarifies, and I look forward to hearing back from you!
You are not understanding my question, let me write this out step by step:
- A user log’s into my website.
- When a user is “LOGGED IN” they are now presented with a link in the nav bar to the donor dashboard.
- When a user lands on the dashboard, because they have not made a donation yet they are presented with a new login popup instead of seeing the dashboard.
Now my question is why? Why does a user need to reauthenticate instead of seeing their dashboard with zero stats? Can this be turned off?
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This reply was modified 1 year, 3 months ago by
demo7up.
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This reply was modified 1 year, 3 months ago by demo7up.
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This reply was modified 1 year, 3 months ago by demo7up.
Hi, @demo7up.
I saw you are using the recurring donations add-on on a different ticket you raised. If you are a GiveWP customer, please reach out via https://givewp.com/priority-support. Otherwise, we’d love to take a closer look at this. Please reach out to us at https://givewp.com/contact-us/ and select “I’m responding to a request to contact you” in the Subject of your inquiry field. Be sure to reference this ticket so our team can investigate the issue thoroughly.
