Career Success Factors

You're not born a natural problem-solver. It's a skill that needs developing with time: Especially if you want to build a successful digital business.  Most people don't realise it,  But a founder's job is mostly just problem solving on repeat...    Day in and day out.  Over the last few years, I’ve used different problem-solving models Depending on what needed my attention:  💸 Keeping revenue consistent and predictable. 🔧 Setting a strategy that’s clear and actionable. ⭐️ Building a culture people actually want to be part of.  ⚙️ Running smooth operations, even when I’m not in the room. As you can imagine, each one requires a completely different approach. These are the four models that I return to most often 👇 🔍 First Principles Thinking ↳ Strip everything back and start from zero. 1. What do I know for sure about this problem? 2. What’s just a habit or assumption — not a fact? 3. If I had to build a solution from zero, what would it look like? 4. What if I forgot how this is “usually done”? 5. What’s the simplest possible version of solving this? 🔄 Second-Order Thinking ↳ Zoom out and see the bigger picture. 1. If this works... what else does it trigger? 2. What does this look like in 6 months? 2 years? 3. Am I solving a short-term pain or creating a long-term problem? 4. What unintended consequences could show up later? 5. What would someone smarter than me worry about here? 🧠 Root Cause Analysis ↳ Fix an entire system, not just a symptom. 1. What exactly went wrong — and when? 2. What’s the first thing that caused this to break down? 3. If I asked “why?” five times… where would I end up? 4. Where have we solved this badly before? 5. What keeps making this problem reappear? ⚡️ The OODA Loop ↳ When you just need to take the leap. 1. What’s actually happening right now — no bias, just facts? 2. What do I need to unlearn before I can move forward? 3. Based on what I know, what’s the smartest next decision? 4. What small test can I run immediately? 5. What would I change if I had to act in the next 10 minutes? It's easy to panic when an issue arises,  But it will do nothing to actually solve the problem. To problem solve like the top 1%,  You need to stop reacting emotionally... And start responding strategically. If you want to stay sharp under pressure,  My weekly newsletter will help you solve real business problems. Join Step by Step and get actionable insights every Sunday.👇 https://lnkd.in/eXSNaDiu I have other important lessons and 30+ free learning resources for you. What major problem did you solve recently, and how? Share your story in the comments. ⬇️ ♻️ Repost to help your network become better problem-solvers.  And follow Chris Donnelly for more. 

Your response to feedback reveals more about your leadership potential than your actual performance. After coaching hundreds of executives through difficult feedback conversations, I've learned that how you receive feedback determines how much you'll receive in the future. The feedback death spiral looks like this: 1) Someone gives you honest input 2) You get defensive or make excuses 3) They decide you're not coachable 4) They stop investing in your development 5) You stop growing What high-potential leaders do differently when receiving feedback: ✅ Stay Curious, Not Defensive Replace: "That's not what I meant" With: "Help me understand what you observed" ✅ Ask Clarifying Questions "Can you give me a specific example?" "What would you recommend I do differently?" "How did that impact you/the team?" ✅ Summarize and Confirm "What I'm hearing is..." "Let me make sure I understand..." "The key takeaway for me is..." ✅ Express Genuine Gratitude • Thank them for their courage to speak up • Even if the delivery wasn't perfect • Even if you disagree with the content Treat feedback like market research about your leadership brand. The person giving it is your customer, telling you about their experience with your "product." You don't have to agree with all feedback, but you should always understand it. The best leaders I coach actively seek feedback because they know their careers depend on what they can't see about themselves. Coaching can help; let's chat. | Follow Joshua Miller #executivecoaching #feedback #leadership #careeradvice #business

I once asked my youngest daughter what she thought I did for work, and she said, "You sit on Zoom and give people your opinion all day." While there's more to my day than that, she's not entirely wrong! As you climb the career ladder, your schedule fills with presentations—some inspiring, others not so much. Here’s how to make sure yours stands out when presenting to senior leaders: 1. Be Specific, Not Overly Detailed: You've probably heard, "Keep it high-level for executives; avoid the weeds." True, but don't swing too far into the abstract. Ground your points with concrete facts and data. For instance, instead of saying, "Some code deployments aren't automated and there are opportunities for improvement," try, "Our analysis shows 25% of code deployments require manual effort, particularly in post-change validations and service restarts." 2. Harness the Power of Storytelling: Transform your presentation into a captivating narrative. Stories make data relatable and memorable. Start with a real-world example, like a customer struggling with your current system, highlight the problem and then move on to your solution. 3. Start with the 'Why': Dive into the heart of your proposal by explaining its significance. Why should your audience care? How does it align with their goals? For example, "By automating these processes, we not only boost efficiency but also advance our strategic goal of enhancing customer satisfaction." 4. Foster a Dialogue, Not a Monologue: Remember, communication is a two-way street. Anticipate your audience's reactions and be ready to engage. Hit your key points swiftly, avoid over-explaining, and focus on insights that empower decision-making. After presenting, ask questions to invite discussion. These strategies can help you tie together facts, emotions, and strategic insights, making your message not just heard, but remembered and acted upon. #presentationtips #careertips #careeradvice

"You're doing a great job. You 𝘫𝘶𝘴𝘵 need more executive presence." 🤦🏻♀️ Oh, okay. Let me just go buy some from the store. Maybe it’s on sale next to gravitas and leadership aura? 🔍 Research shows that women and especially women of colour are disproportionately given vague, subjective feedback instead of clear, actionable guidance. Stuck in their career navigating foggy directions like: "Work on your presence." "Be more confident." "Find a mentor." Let's fix that. 🚫 5 Common Career Staller Feedback & What to Say Instead 🚫 1️⃣ Don't Say ❌ 𝐘𝐨𝐮 𝐧𝐞𝐞𝐝 𝐭𝐨 𝐛𝐞 𝐦𝐨𝐫𝐞 𝐜𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐭. Lacks specificity, making it challenging to address. 👉Say ✅ I’d love to see you take the lead in client meetings. Your insights are valuable—let’s work on amplifying your voice in those spaces. ↳ 𝘐𝘮𝘱𝘢𝘤𝘵: 𝘌𝘯𝘤𝘰𝘶𝘳𝘢𝘨𝘦𝘴 𝘭𝘦𝘢𝘥𝘦𝘳𝘴𝘩𝘪𝘱 𝘢𝘯𝘥 𝘱𝘳𝘰𝘷𝘪𝘥𝘦𝘴 𝘢 𝘴𝘱𝘦𝘤𝘪𝘧𝘪𝘤 𝘢𝘤𝘵𝘪𝘰𝘯. 2️⃣ Don't Say ❌ 𝐘𝐨𝐮 𝐬𝐡𝐨𝐮𝐥𝐝 𝐰𝐨𝐫𝐤 𝐨𝐧 𝐲𝐨𝐮𝐫 𝐩𝐫𝐞𝐬𝐞𝐧𝐜𝐞. Ambiguous, leaving the individual unsure of what's lacking. 👉Say ✅ Your expertise is valuable—enhancing your presentation skills can increase your impact in executive meetings. ↳ 𝘐𝘮𝘱𝘢𝘤𝘵: 𝘍𝘰𝘤𝘶𝘴𝘦𝘴 𝘰𝘯 𝘢 𝘴𝘱𝘦𝘤𝘪𝘧𝘪𝘤 𝘴𝘬𝘪𝘭𝘭 𝘵𝘩𝘢𝘵 𝘤𝘢𝘯 𝘣𝘦 𝘥𝘦𝘷𝘦𝘭𝘰𝘱𝘦𝘥. 3️⃣ Don't Say ❌ 𝐘𝐨𝐮 𝐧𝐞𝐞𝐝 𝐭𝐨 𝐟𝐢𝐧𝐝 𝐚 𝐦𝐞𝐧𝐭𝐨𝐫. Delays advancement without clear reasoning. 👉Say ✅ Identifying key leaders who can sponsor you for larger opportunities will be beneficial. Let’s work on building those connections. ↳ 𝘐𝘮𝘱𝘢𝘤𝘵: 𝘔𝘰𝘷𝘦𝘴 𝘣𝘦𝘺𝘰𝘯𝘥 𝘮𝘦𝘯𝘵𝘰𝘳𝘴𝘩𝘪𝘱 𝘵𝘰 𝘢𝘤𝘵𝘪𝘷𝘦 𝘴𝘱𝘰𝘯𝘴𝘰𝘳𝘴𝘩𝘪𝘱. 4️⃣ Don't Say ❌ 𝐘𝐨𝐮 𝐧𝐞𝐞𝐝 𝐦𝐨𝐫𝐞 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞. Vague on what specific experience is required. 👉Say ✅ Gaining experience in 𝐛𝐮𝐝𝐠𝐞𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 will prepare you for this role. Let’s assign you a project to develop that skill. ↳ 𝘐𝘮𝘱𝘢𝘤𝘵: 𝘗𝘳𝘰𝘷𝘪𝘥𝘦𝘴 𝘢 𝘤𝘭𝘦𝘢𝘳, 𝘢𝘤𝘵𝘪𝘰𝘯𝘢𝘣𝘭𝘦 𝘥𝘦𝘷𝘦𝘭𝘰𝘱𝘮𝘦𝘯𝘵 𝘴𝘵𝘦𝘱. 5️⃣ Don't Say ❌ 𝐘𝐨𝐮’𝐫𝐞 𝐧𝐨𝐭 𝐪𝐮𝐢𝐭𝐞 𝐫𝐞𝐚𝐝𝐲 𝐟𝐨𝐫 𝐥𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐲𝐞𝐭. Provides no guidance on areas needing development. 👉Say ✅ "To prepare for leadership roles, consider leading cross-functional projects. Let’s create a development plan together. ↳ 𝘐𝘮𝘱𝘢𝘤𝘵: 𝘖𝘧𝘧𝘦𝘳𝘴 𝘢 𝘤𝘭𝘦𝘢𝘳 𝘱𝘢𝘵𝘩𝘸𝘢𝘺 𝘵𝘰 𝘭𝘦𝘢𝘥𝘦𝘳𝘴𝘩𝘪𝘱. Leaders—your words shape careers. The difference between “not yet” and “you’re next” is the clarity of the feedback you give. Give the roadmap—not roadblocks. What is a clear and actionable feedback that you have received that make a difference in your leadership progression? Koon Executive Coach #careerhackwithkoon DM 👉1:1 coaching 👉Leadership Training Program 👉Keynote speaker/panelist

Our team's productivity jumped when we started implementing the 'Block My Calendar' Method. 𝗛𝗲𝗿𝗲'𝘀 𝗵𝗼𝘄 𝘁𝗵𝗲 𝗺𝗲𝘁𝗵𝗼𝗱 𝘄𝗼𝗿𝗸𝘀: Rather than discussing things in an open set-up, where everybody's flow of work would get disrupted, we got into a system. 𝘐𝘧 𝘴𝘰𝘮𝘦𝘣𝘰𝘥𝘺 𝘸𝘢𝘯𝘵𝘦𝘥 𝘵𝘰 𝘵𝘢𝘭𝘬 𝘵𝘰 𝘢𝘯𝘰𝘵𝘩𝘦𝘳 𝘵𝘦𝘢𝘮 𝘮𝘦𝘮𝘣𝘦𝘳, 𝘵𝘩𝘦𝘺 𝘣𝘰𝘰𝘬𝘦𝘥 15 𝘮𝘪𝘯𝘶𝘵𝘦𝘴 𝘰𝘧 𝘵𝘩𝘦 𝘤𝘢𝘭𝘦𝘯𝘥𝘢𝘳 𝘢𝘯𝘥 𝘵𝘩𝘦𝘺 𝘸𝘰𝘶𝘭𝘥 𝘨𝘦𝘵 𝘪𝘯𝘵𝘰 𝘵𝘩𝘦 𝘤𝘰𝘯𝘧𝘦𝘳𝘦𝘯𝘤𝘦 𝘳𝘰𝘰𝘮 𝘴𝘰𝘰𝘯 𝘢𝘯𝘥 𝘥𝘪𝘴𝘤𝘶𝘴𝘴. Apart from it being inclusive, what we realized is that people's productivity jumped! 𝗕𝘂𝘁, 𝘁𝗵𝗲𝗿𝗲'𝘀 𝗮 𝘀𝘁𝗼𝗿𝘆 𝗯𝗲𝗵𝗶𝗻𝗱 𝗵𝗼𝘄 𝘄𝗲 𝗰𝗮𝗺𝗲 𝘂𝗽 𝘄𝗶𝘁𝗵 𝘁𝗵𝗶𝘀 𝗶𝗱𝗲𝗮! This shift in communication was inspired by our open office setup. 𝘞𝘦 𝘳𝘦𝘤𝘰𝘨𝘯𝘪𝘻𝘦𝘥 𝘵𝘩𝘦 𝘤𝘩𝘢𝘭𝘭𝘦𝘯𝘨𝘦𝘴 𝘧𝘢𝘤𝘦𝘥 𝘣𝘺 𝘰𝘶𝘳 𝘷𝘪𝘴𝘶𝘢𝘭𝘭𝘺 𝘪𝘮𝘱𝘢𝘪𝘳𝘦𝘥 𝘪𝘯𝘵𝘦𝘳𝘯, 𝘸𝘩𝘰 𝘳𝘦𝘭𝘪𝘦𝘴 𝘰𝘯 𝘢𝘶𝘥𝘪𝘰 𝘧𝘰𝘳 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯. The conventional approach of impromptu discussions in open spaces created excessive noise, which was hindering our intern's ability to gather information effectively. That's when we introduced the Block My Calendar method. This change not only enhanced inclusivity for our visually challenged intern but also created a quieter and more considerate work environment for everyone. It's a simple adjustment that has made a meaningful impact on our team dynamics. What small shift in your work environment boosted your team's productivity? #productivity #teambuilding #workculture

Maximizing Productivity: The Power of Setting the Tone for Your Day As professionals, we strive to make the most of our days, accomplish our goals, and maintain a high level of productivity. However, have you ever considered the impact that your morning routine can have on your daily effectiveness? The way we start our mornings sets the tone for the rest of the day, influencing our mindset, energy levels, and overall productivity. In this blog, we’ll explore why setting the tone of your day in the morning is crucial and provide practical steps to help you establish an effective morning routine. ☮️ The Power of a Positive Mindset: Starting the day with a positive mindset lays the foundation for an optimistic outlook. Incorporate gratitude exercises and affirmations into your morning routine to cultivate positivity that permeates your workday. 🏃♂️ Energizing Your Body and Mind: Physical and mental energy are vital for productivity. Engage in activities that invigorate both, such as exercise and mental stimulation through reading or listening to podcasts. These practices sharpen focus and provide the energy needed for optimal performance. 📝 Prioritizing and Planning: Structure your morning routine to organize your thoughts and tasks. Take a few minutes to identify priorities and create a to-do list. This clarity and purpose help you stay focused on important tasks, preventing overwhelm. 🧘♂️ Cultivating Self-Care: Incorporating self-care activities into your morning routine is essential for sustained productivity. Meditate, journal, or enjoy a nutritious breakfast to address your physical and emotional needs. This foundation sets the stage for focus and overall well-being. 📢 Minimizing Distractions: Leverage the quieter morning environment by reducing distractions. Keep your phone on silent or in another room to resist the urge to check social media or email. Create a dedicated workspace free from clutter to foster deep concentration. Remember, crafting a morning routine is a personal journey. Experiment with activities that align with your goals and values. Embrace consistency and allow yourself time to adjust. A morning routine tailored to your needs not only enhances productivity but also promotes overall well-being. Share your morning routine in the comments below and let’s inspire each other to elevate our productivity every day! #ProductivityTips #MorningRoutines #StartYourDayRight #WorkLifeBalance #SelfCare #MindsetMatters #mindset #productivity #socialmedia #environment #energy #planning

To become a top data analyst you need to be a strong problem solver! Follow this structure to find the real reasons behind business problems: 1. 𝗗𝗲𝗳𝗶𝗻𝗲 𝘁𝗵𝗲 𝗣𝗿𝗼𝗯𝗹𝗲𝗺: Start by clearly stating the issue. For example, “We’ve observed a significant decrease in sales in the UK over the last few days.”   2. 𝗚𝗮𝘁𝗵𝗲𝗿 𝗗𝗮𝘁𝗮: Collect relevant information such as order processing times, customer service interactions, inventory levels, and active marketing campaigns.   3. 𝗔𝗻𝗮𝗹𝘆𝘇𝗲 𝘁𝗵𝗲 𝗗𝗮𝘁𝗮: Use tools like SQL, Python, or Excel to analyze the data. Look for patterns, trends, and anomalies that could point to the root cause.   4. 𝗜𝗱𝗲𝗻𝘁𝗶𝗳𝘆 𝗣𝗼𝘁𝗲𝗻𝘁𝗶𝗮𝗹 𝗖𝗮𝘂𝘀𝗲𝘀: Brainstorm all possible reasons for the issue. Use methods like the 5 Whys technique to investigate each potential cause more deeply.   5. 𝗩𝗮𝗹𝗶𝗱𝗮𝘁𝗲 𝗛𝘆𝗽𝗼𝘁𝗵𝗲𝘀𝗲𝘀: Test your hypotheses against the data to see if they are supported. If not, refine your hypotheses and test again.   6. 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀: Once you’ve identified the root cause, support the business by showing possible solutions to address it. Monitor the results to ensure the issue is resolved. 𝗔 𝗿𝗲𝗮𝗹-𝘄𝗼𝗿𝗹𝗱 𝗲𝘅𝗮𝗺𝗽𝗹𝗲 𝗳𝗿𝗼𝗺 𝗺𝘆 𝗽𝗮𝘀𝘁: We notice an increase in customer lead time and here’s how we tackle it. 1. 𝗗𝗲𝗳𝗶𝗻𝗲 𝘁𝗵𝗲 𝗣𝗿𝗼𝗯𝗹𝗲𝗺: “Customer lead time has increased by 20% in the last three months.”     2. 𝗚𝗮𝘁𝗵𝗲𝗿 𝗗𝗮𝘁𝗮: We collected data on order processing, sales forecast deviation, and shipping times.     3. 𝗔𝗻𝗮𝗹𝘆𝘇𝗲 𝘁𝗵𝗲 𝗗𝗮𝘁𝗮: We found that the actual sales were in line with the forecast, and shipping times had remained constant. However, order processing times had increased significantly.     4. 𝗜𝗱𝗲𝗻𝘁𝗶𝗳𝘆 𝗣𝗼𝘁𝗲𝗻𝘁𝗶𝗮𝗹 𝗖𝗮𝘂𝘀𝗲𝘀: We checked factors such as outages in warehouses, staffing issues due to high sickness rates, and process inefficiencies resulting from operating close to maximum capacity.     5. 𝗩𝗮𝗹𝗶𝗱𝗮𝘁𝗲 𝗛𝘆𝗽𝗼𝘁𝗵𝗲𝘀𝗲𝘀: Data revealed that a spike in the sickness rate had reduced the available workforce.     6. 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀: We proposed to increase capacity buffers by 5% to 10% during the winter and hiring additional temporary workers to address the situation in the short term.   Following this approach for your root-cause analysis, you will become a valued problem-solving partner for your stakeholders. How do you ensure you’re addressing the root cause of an issue and not just the symptoms? ---------------- ♻️ 𝗦𝗵𝗮𝗿𝗲 if you find this post useful. ➕ 𝗙𝗼𝗹𝗹𝗼𝘄 for more daily insights on how to grow your career in the data field. #dataanalytics #datascience #rootcauseanalysis #problemsolving #careergrowth

In the 90s, a simple game called Tetris taught an entire generation a profound life lesson—adapt or get buried under the weight of your past decisions. The game never stopped speeding up, the blocks never fell in predictable patterns, and success wasn’t about playing perfectly but about adjusting quickly. Leadership today feels a lot like Tetris. The pace of change is relentless, the challenges are unpredictable, and the ability to adapt is more valuable than ever. Traditionally, we’ve measured leadership potential through IQ (Intelligence Quotient)—the ability to analyze, solve problems, and strategize. Over time, EQ (Emotional Intelligence) became just as critical, helping leaders manage relationships, build trust, and lead with empathy. But in today’s rapidly shifting world, another factor has emerged as the ultimate differentiator—AQ (Adaptability Quotient). AQ (Adaptability Quotient): The most crucial skill in today’s unpredictable world. AQ defines how well an individual adapts to change, overcomes challenges, and continuously evolves. It reflects mental agility, resilience, and a forward-thinking mindset. The speed of change has outpaced conventional leadership models. AI, automation, and shifting market forces are redefining industries at breakneck speed. According to the World Economic Forum, adaptability is among the top skills required for the workforce of the future. How to build a high AQ: #Grit & Resilience : The ability to sustain effort and motivation despite setbacks. Resilient leaders view failures as stepping stones rather than roadblocks. #Learning Agility: A commitment to continuous learning ensures leaders stay ahead of disruptions. Those with high AQ actively seek new knowledge, experiment, and pivot when needed. #Mental Flexibility: The capability to shift perspectives, challenge old paradigms, and embrace innovative solutions. #Decisiveness in Ambiguity: Leaders with strong AQ don’t wait for perfect data—they make bold decisions, adapting in real time based on evolving circumstances. #Purpose-Driven Execution: High-AQ leaders align adaptability with long-term vision and values, ensuring that change is not just reactive but strategic. At UST, we’ve embedded AQ into the very fabric of our leadership philosophy. Our leaders are empowered to navigate uncertainty with confidence, balancing agility with purpose. Whether it’s through our AI-driven career mobility platform, skills-based talent marketplace, or project-based internal gig economy, we prioritize adaptability in how we develop careers. One powerful example is our Workday implementation—an industry-first where cross-functional teams worked beyond their primary roles to meet what was considered an impossible deadline. The result? A transformation delivered in 9 months instead of the industry benchmark of 18 months—a testament to the power of adaptability and cross-functional collaboration. At UST, we don’t just prepare for the future—we shape it. 

Embracing Personal Change: The Key to Professional Adaptability In the fast-paced world of business, change is inevitable. But have you ever noticed how the changes we navigate in our personal lives often prepare us for the challenges we face professionally? I've come to realize that life itself is our first and most persistent teacher of adaptability. Think about it - remember the first time you moved to a new place? Whether it was a new apartment across town or a relocation to a different city, that experience required you to adapt, to find new routines, to step out of your comfort zone. At first, it might have felt overwhelming. New surroundings, new people, new ways of doing things. But gradually, you found your footing. You learned to navigate your new environment, to build new connections, to create new habits. Without realizing it, you were building skills that would serve you well in your professional life as it reminds us that growth often comes with discomfort, and that's okay. The resilience we build when facing personal challenges translates directly into how we handle professional upheavals. The problem-solving skills we develop when figuring out how to fix a leaky faucet or navigate a new public transportation system are the same skills we use when tackling complex work projects. I've found that the more I embrace change in my personal life, the more adaptable I become in my career. More often than not I find myself drawing on the same resources I use when I decide to overhaul my personal routine - patience, persistence, and a willingness to try new approaches. The truth is, in both our personal and professional lives, change is the only constant. By learning to navigate and even embrace change in our personal lives, we're essentially doing "resilience training" for our careers. So the next time you face a personal change or challenge, remember: you're not just growing as an individual, you're also developing skills that will make you more resilient and adaptable in your professional life. I'm curious to hear your thoughts. How has a personal change or challenge made you better equipped to handle professional changes? What lessons from your personal life have you found yourself applying in your career? Let's share our experiences and learn from each other. #PersonalGrowth #ProfessionalResilience #EmbraceChange #LifeLessons

"Can you help me solve this?" How many times have you heard this from your team? If you're a leader, probably hundreds of times. I used to get frustrated when team members would dump problems on my desk without thinking them through. Then I discovered the 1-3-1 rule and it transformed how we solve challenges at our company. Here's the magic formula: 1️⃣ Problem: Define it crystal clear • A problem well-articulated is half solved • Encourage precise, thoughtful problem statements 3️⃣ Options: Generate 3 viable solutions • Forces creative thinking • Demonstrates proactive problem-solving • Shows the team isn't just waiting for a rescue 1️⃣ Recommendation: Their proposed solution • 90% of the time, this is what leaders want to hear • Shows they’ve done the mental heavy lifting By implementing this: We're pushing decision-making to the frontline. The people experiencing the problem have the most information to solve it. It helps build a culture of: • Critical thinking • Ownership • Empowerment • Strategic problem-solving Pro tip: Teach this framework to your entire team. Watch how it transforms your organizational problem-solving approach. Have you tried something similar?