All Systems Operational

Applications Operational
90 days ago
100.0 % uptime
Today
Web Application Operational
90 days ago
100.0 % uptime
Today
Desktop Application Operational
90 days ago
100.0 % uptime
Today
Mobile Applications Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Ticketing/Email Operational
90 days ago
100.0 % uptime
Today
Telephone Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Emails Operational
90 days ago
100.0 % uptime
Today
Two-Factor Authentication (2FA) Operational
90 days ago
100.0 % uptime
Today
SugarSync.com Main Website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 8, 2026

No incidents reported today.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

Resolved - This incident has been resolved. Support is fully operational.
Aug 26, 10:32 PDT
Monitoring - Our engineers have identified the source of the issue, are implementing the fix, and continuing to monitor.

If you need assistance, please submit a ticket, and we will respond as soon as systems are fully restored.

Aug 26, 10:26 PDT
Investigating - Our support team is currently experiencing limited access to internal tools due to network maintenance. SugarSync accounts and data are unaffected; customers can log in and use the service as normal.

Our engineering team is actively working to restore full support capabilities. If you need assistance, please submit a ticket, and we will respond as soon as systems are fully restored.

Aug 26, 09:30 PDT

Aug 25, 2026

No incidents reported.