Help: Frequently Asked Questions

In This Section

Who Can I Ask About...

I have a question regarding the recruiting process, who do I ask?

If you are a subscriber, you can use the Ask an Expert feature. You can ask the expert any question you may have about recruiting and someone will respond within 2 to 3 business days.

I have questions about redshirting and walk-on, can you help me?

You have 2 options.

1. Go to our blog and search for the topic you want answers on e.g. redshirting or walk-on. In our Blog, we have an entire section on Walk-on under College Sports Recruiting. OR
2. If you are a subscriber, you can use the Ask an Expert feature. You can ask the expert any question you may have about recruiting and someone will respond within 2 business days.

Rating Questions

Will anyone know that I completed a rating about my coach?

Nobody will know who completed a rating. Your rating will always remain anonymous even when you verify as an athlete. We will never release your email or personal information to reveal the identity of the reviewers.

I see ** in my rating, why is that happening?

If our platform has recognized the word as foul language, our system replaces the word with *** to flag as bad language.

If you think this was done in error, please use the Support form to let us know.

How do I edit or delete my rating?

You will need to create a member account or a free account in order to edit your ratings. Once you've created the account:

1. Log in
2. Click on the top navigation bar icon with 3 lines in the top right corner
3. Click on the "+" sign next to My Account. This will open up the options.
4. Click on My Ratings
5. You will see all your ratings on the page.
6. To Edit: Click Edit on the rating you'd l like to edit. After you are done, click Submit.
7. To Delete: Click on Delete then confirm by clicking on "Yes, Delete Now".

Is an account automatically created for me when I complete my first rating?

For your convenience, an account will be automatically created for you using the email you used for your first rating. This will allow you to edit your ratings at a later date.

If I don't agree with the reviews for a particular coach, what can I do?

There are a number of actions you can take, if you disagree with the reviews.

1. Vote the review up or down
   • At the bottom left of every review, you will see an up and down arrow with a count.
   • If you agree and it was helpful, vote up
   • If you disagree, the vote down
2. Get other athletes to vote
   • Feel free to balance the views by asking other athletes to rate and share their experiences.
3. Community guidelines violation
   • Check our community guidelines: Be are certain the reviewer has violated the rules of conduct,
   • Click on the "Report Abuse" link at the bottom right corner of the specific rating.
   • Make sure you address the specific violation.
   • One of our moderators will review your request. It may take up to 10 days. You will not receive a message if any action is taken. Feel free to check back for progress.

Coach, Staff or School Changes

The coach or staff has recently retired, can 2aDays remove the coach profile from the website?

Our coach and staff profiles are kept up-to-date by our community members like you.

If you see data that should be updated or changed, please do the following

1. Go to Coaches & Staff
2. Find the coach or staff by name
3. Click on the Coach or Staff name in the search results
4. On the profile page, you will see a link "Has this coach or staff changed? Let us know!"
5. Click on the link
6. Fill out the form
7. One of our staff will verify the info and update within 14 days.

A school is closed or address has changed, can 2aDays make the update?

Our school profiles are kept up-to-date by our community members like you.

If you see data that should be updated or changed, please do the following

1. Go to Colleges
2. Find the school by name
3. Click on the school name in the search results
4. On the profile page, you will see a link "Has this school changed? Let us know!"
5. Click on the link
6. Fill out the form
7. One of our staff will verify the info and update within 14 days.

Subscription Questions

How do I cancel my subscription?

1. Log in
2. Click on the top navigation bar icon with 3 lines in the top right corner
3. Click on the "+" sign next to My Account. This will open up the options.
4. Click on My Subscription
5. Click on "Cancel Subscription" link and follow the instructions

You will continue to receive full access until the end of your subscription term. At the end of the term, you will no longer be charged or renewed.