Show us what’s stuck
Describe the problem, what you have tried, and the tools actually available.
Available now
Practical guidance · human help when needed
When the normal way isn’t working.
Show us what broke, jammed, will not fit, or simply makes no sense. We’ll find a safe next move—or bring the hands.
- Fixed price quoted before you pay
- You approve the scope before any work
- Refunds & cancellations
Request online · get a clear next step · pay only after you see the offer
Remote Rescue Plans are available now. For onsite help, send the problem and we’ll confirm whether the request, address, and schedule are a fit.
YOUR RESCUE REQUESTCLEAR NEXT STEP
CUSTOMER INTAKE
Describe the actual problem, constraints, and tools available.
NEXT MOVEUnderstand, check, and guide.
Receive practical guidance or a clearly scoped offer for human help.
REMOTE PLAN$0–15
ONSITE SERVICEOpening soon
SERVICE AREA20 min
THE GAP WE CLOSE
Advice when it can help.
A human when it can’t.
Most online advice stops at instructions. Most service marketplaces start with a category and a calendar. BackPocket works through the gap between them—then sends a prepared person only when that is the useful next move.
ONE CONTINUOUS RESCUE
From “what now?” to handled.
One request becomes a clear scope, a practical next move, and—when useful—a prepared human handoff.
Get the next move
We map the constraints, find a safe workaround, and tell you when to stop.
Available now
Choose whether hands help
When a fix needs tools or physical work, we turn your request into a clear fixed-scope offer with a price. Onsite offers are quoted today, but you are not charged and nothing is booked online yet.
Coming next
A Rescuer arrives prepared
The Rescuer gets the objective, boundaries, likely tools, materials, and unknowns before leaving. We confirm onsite availability for your address and request before anything is booked.
Coming next
WHAT IT COSTS
Three prices. No hourly billing.
You see the exact price, and what it covers, before any payment is taken.
$15
Available nowRemote Rescue Plan
A written, bounded plan you carry out yourself, personalised to your situation.
Delivered by email$69
Opening soonQuick Rescue
A Rescuer arrives prepared with the job packet and completes the approved scope.
Up to 60 minutes onsite$119
Opening soonExtended Rescue
For jobs that need more time, more hands, or more than one approved step.
Up to 120 minutes onsiteSending a request is free. Onsite availability is confirmed for each address, request, and service window before you are asked to pay.
SERVICE AREA
Everyday friction.
Bounded rescue.
We keep the service bounded enough to operate safely, but broad enough to handle strange problems that do not fit a search box.
Furniture & hardware
Drawers, hinges, casters, flat-pack furniture, loose cabinet hardware, and small adjustments.
Moving-fit puzzles
Measure, disassemble, re-orient, protect, and plan how everyday objects fit through real spaces.
Apps & device workarounds
Missing fields, broken flows, setup friction, data transfer, and practical Plan B instructions.
Organization & errands
Turn an overloaded situation into an ordered route, checklist, handoff, or local human task.
Hard stops are part of the product.
Read the boundary No gas, mains electrical, refrigerants, structural work, major plumbing, vehicle safety systems, security bypass, weapons, medical work, or hazardous materials.
A MORE USEFUL SERVICE
One coordinated rescue desk.
One capable human in the field.
BackPocket turns a messy request into a clear next step and, when hands are useful, a bounded job packet. The Rescuer verifies the real-world condition and completes only the approved physical scope.
See how the service works01Understand the requestdetails · constraints · questions
02Check the boundariessafe · clear · stop
03Prepare the next stepguidance · scope · tools
04Confirm the offerservice · price · timing
Human Rescuerverify · authorize · finish
THE REMOTE RESCUE DESK
Give the rescue desk
something messy.
Tell us what is happening and receive a bounded, practical next step.
Request a rescue