All Systems Operational

Updated a few seconds ago

Database Connectivity




Operational

Project/Branch Operations




Operational

Console API




Operational

Console Frontend




Operational

Account Creation




Operational

Console Login




Operational

Website




Operational

Status page for neon.com

History (Last 30 days)

es-2102196Partial Service Disruption

Incident Status

Partial Service Disruption


Components

Account Creation


Locations

Global



July 31, 2026 10:40AM UTC
IDENTIFIED

Starting at 14:47 UTC on July 30, 2026, customers might experience an error during account creation. The issue only impacts new account registrations. Customers may observe: New account registrations are failing. Next Update We will provide another update within 1 hour, or sooner if there is a material change in service status.

July 31, 2026 11:54AM UTC
IDENTIFIED

Starting at 14:47 UTC on July 30, 2026, customers might experience an error during account creation. The issue only impacts new account registrations. Customers may observe: New account registrations are failing. We identified the issue and are applying the remediation. Further updates will be provided within the next hour, or as events warrant.

July 31, 2026 12:30PM UTC
RESOLVED

Between 14:47 UTC, July 30, 2026, and 12:26 UTC, July 31, 2026, a subset of customers may have experienced errors during account creation. The issue only impacted new account registrations. The issue has been fully resolved, and all services are operating normally. We apologize for any inconvenience this may have caused. If you require further details about this incident, please submit a support ticket.
Stuck Operations in EU-Central-1Operational

Incident Status

Operational


Components

Database Connectivity, Project/Branch Operations


Locations

AWS eu-central-1



July 15, 2026 11:18PM UTC
RESOLVED

Between 21:59 UTC and 22:33 UTC July 15 2026, customers in EU-Central-1 may have encountered failures waking up databases due to certain compute and suspend operations being stuck. This issue is Resolved.
ES-2053073Degraded Performance

Incident Status

Degraded Performance


Components

Database Connectivity, Project/Branch Operations


Locations

AWS us-west-2



July 11, 2026 9:51AM UTC
INVESTIGATING

Starting at 4:50 UTC on July 11, 2026 , customers might experience elevated API latency on compute operations. Customers may observe: Databases failing to start Project operations failing to complete. Next Update We will provide another update within 1 hour, or sooner if there is a material change in service status.

July 11, 2026 10:24AM UTC
RESOLVED

Further investigation has confirmed that this issue did not impact Database or project operations on the platform. We apologize for the inconvenience. Next Update No further updates are planned unless there is a material change in service status.
Issue with project or branch operations, api latency in ap-southeast-1Degraded Performance

Incident Status

Degraded Performance


Components

Project/Branch Operations, Console API


Locations

AWS ap-southeast-1



July 8, 2026 8:02AM UTC
INVESTIGATING

Starting at approximately 7:22 UTC July 08, 2026, customers in ap-southeast-1 region may experience delays with creating branches or projects, and with starting computes for existing endpoints. A subset of customers may observe delays in Console API operations. Running computes are not affected. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.

July 8, 2026 8:31AM UTC
MONITORING

Between 7:22 UTC and 8:16 UTC on July 08, 2026, customers in ap-southeast-1 region may have experienced delays with creating branches or projects, and with starting computes for existing endpoints. A subset of customers may have observed delays in Console API operations. Running computes were not affected. The issue has been mitigated. We will continue to monitor the platform and confirm resolution. Further updates will be provided within the next hour, or as events warrant.

July 8, 2026 8:56AM UTC
RESOLVED

Between 7:22 UTC and 8:16 UTC on July 08, 2026, customers in ap-southeast-1 region may have experienced delays with creating branches or projects, and with starting computes for existing endpoints. A subset of customers may have observed delays in Console API operations. Running computes were not affected. The issue has been fully resolved, and all services are operating normally. We apologize for any inconvenience
Issue with project or branch operations in ap-southeast-1 and sa-east-1Degraded Performance

Incident Status

Degraded Performance


Components

Project/Branch Operations


Locations

AWS ap-southeast-1, AWS sa-east-1



July 1, 2026 12:42PM UTC
INVESTIGATING

Starting at approximately at 12:05 UTC July 01, 2026, customers in ap-southeast-1 and sa-east-1 regions may experience failures with creating branches or projects, and with starting computes for existing endpoints. Running computes are not affected. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.

July 1, 2026 12:49PM UTC
MONITORING

Between 12:05 UTC and 12:39 UTC on July 01, 2026, customers in ap-southeast-1 and sa-east-1 regions may have experienced failures with creating branches or projects, and with starting computes for existing endpoints. Running computes are not affected. The issue has been mitigated. We will continue to monitor the platform and confirm resolution. Further updates will be provided within the next hour, or as events warrant.

July 1, 2026 1:37PM UTC
RESOLVED

Between 12:05 UTC and 12:39 UTC on July 01, 2026, customers in ap-southeast-1 and sa-east-1 regions may have experienced failures with creating branches or projects, and with starting computes for existing endpoints. Running computes are not affected. The issue has been fully resolved, and all services are operating normally. We apologize for any inconvenience