Bandwidth Status

All Systems Operational

United States Inbound Calling Services Operational

Inbound Calling (SIP) - United States Operational

Toll-Free calling - Inbound (SIP) - United States Operational

REST APIs - HTTP Voice - United States Operational

REST APIs - SIP Voice - United States Operational

BXML - United States Operational

United States Outbound Calling Services Operational

Outbound Calling (SIP) - United States Operational

Toll-Free calling - Outbound (SIP) - United States Operational

REST APIs - HTTP Voice - United States Operational

REST APIs - SIP Voice - United States Operational

BXML - United States Operational

Hosted Signing Service - US Operational

United States V2 Application Add On Services Operational

Call Recording Operational

Transcriptions Operational

Text-to-Speech Operational

CNAM Lookup Operational

United States Messaging Services Operational

SMS Messaging (SMPP) Operational

MMS Messaging (MM4) Operational

Toll-Free SMS - Inbound Operational

Toll-Free SMS - Outbound Operational

International Messaging (HTTP) Operational

REST APIs - HTTP SMS Messaging Operational

REST APIs - HTTP MMS Messaging Operational

Toll Free MMS - Inbound Operational

Toll Free MMS - Outbound Operational

International A2P Messaging Operational

International A2P Platform (SMPP) Operational

International A2P Platform (HTTP) Operational

International A2P Messaging Regional Connectivity Operational

Latin America Operational

APAC Operational

Europe Operational

Middle East & Africa Operational

Insights Operational

Messaging Insights Dashboard Operational

Message Log API Operational

Number Management Services Operational

New Number Ordering Operational

Number Porting Operational

Inbound Calling - Caller ID Lookup (CNAM) Operational

Line Feature Management Operational

Phone Number Lookup API Operational

Call Assure Operational

9-1-1 Services Operational

9-1-1 Call Routing Service Operational

9-1-1 Provisioning Service Operational

DLR (Dynamic Location Routing) Operational

Direct Network Connection Operational

Network Expansion Service (NES) Operational

Inbound Direct Link Services (DLS) Operational

Outbound Direct Link Services (DLS) Operational

Virtual (cloud) Connection Service Operational

Support Operational

Phone Support Operational

Ticketing Support Operational

Help Center Operational

Portals Operational

Bandwidth App Operational

9-1-1 Dashboard Operational

Bandwidth International (fka Voxbone) Portal Operational

Bandwidth Build Operational

Argentina Calling Services Operational

Inbound Calling- Argentina Operational

Outbound Calling- Argentina Operational

Australia Calling Services Operational

Inbound Calling- Australia Operational

Outbound Calling- Australia Operational

Emergency Calling- Australia Operational

Austria Calling Services Operational

Inbound Calling - Austria Operational

Outbound Calling - Austria Operational

Emergency Calling - Austria Operational

Belgium Calling Services Operational

Inbound Calling - Belgium Operational

Outbound Calling - Belgium Operational

Emergency Calling - Belgium Operational

Brazil Calling Services Operational

Inbound Calling- Brazil Operational

Bulgaria Calling Services Operational

Inbound Calling - Bulgaria Operational

Outbound Calling - Bulgaria Operational

Emergency Calling - Bulgaria Operational

Canada Calling Services Operational

Inbound Calling - Canada (SIP) Operational

Chile Calling Services Operational

Inbound Calling- Chile Operational

China Calling Services Operational

Inbound Calling- China Operational

Colombia Calling Services Operational

Inbound Calling- Colombia Operational

Croatia Calling Services Operational

Inbound Calling - Croatia Operational

Outbound Calling - Croatia Operational

Emergency Calling - Croatia Operational

Cyprus Calling Services Operational

Inbound Calling - Cyprus Operational

Outbound Calling - Cyprus Operational

Emergency Calling - Cyprus Operational

Czech Republic Calling Services Operational

Inbound Calling - Czech Republic Operational

Outbound Calling - Czech Republic Operational

Emergency Calling - Czech Republic Operational

Denmark Calling Services Operational

Inbound Calling - Denmark Operational

Outbound Calling - Denmark Operational

Emergency Calling - Denmark Operational

Dominican Republic Calling Services Operational

Inbound Calling - Dominican Republic (SIP) Operational

Egypt Calling Services Operational

Inbound Calling - Egypt Operational

El Salvador Calling Services Operational

Inbound Calling- El Salvador Operational

Estonia Calling Services Operational

Inbound Calling - Estonia Operational

Outbound Calling - Estonia Operational

Emergency Calling - Estonia Operational

Finland Calling Services Operational

Inbound Calling - Finland Operational

Outbound Calling - Finland Operational

Emergency Calling - Finland Operational

France Calling Services Operational

Inbound Calling - France Operational

Outbound Calling - France Operational

Emergency Calling - France Operational

Hosted Signing Service - France Operational

Georgia Calling Services Operational

Inbound Calling - Georgia Operational

Germany Calling Services Operational

Inbound Calling - Germany Operational

Outbound Calling - Germany Operational

Emergency Calling - Germany Operational

Greece Calling Services Operational

Inbound Calling - Greece Operational

Outbound Calling - Greece Operational

Emergency Calling - Greece Operational

Hong Kong Calling Services Operational

Inbound Calling- Hong Kong Operational

Outbound Calling- Hong Kong Operational

Emergency Calling- Hong Kong Operational

Hungary Calling Services Operational

Inbound Calling - Hungary Operational

Outbound Calling - Hungary Operational

Emergency Calling - Hungary Operational

India Calling Services Operational

Inbound Calling- India Operational

Indonesia Calling Services Operational

Inbound Calling- Indonesia Operational

Ireland Calling Services Operational

Inbound Calling - Ireland Operational

Outbound Calling - Ireland Operational

Emergency Calling - Ireland Operational

Israel Calling Services Operational

Inbound Calling - Israel Operational

Outbound Calling - Israel Operational

Emergency Calling - Israel Operational

Italy Calling Services Operational

Inbound Calling - Italy Operational

Outbound Calling - Italy Operational

Emergency Calling - Italy Operational

Japan Calling Services Operational

Inbound Calling- Japan Operational

Outbound Calling- Japan Operational

Emergency Calling- Japan Operational

Jordan Calling Services Operational

Inbound Calling- Jordan Operational

Kenya Calling Services Operational

Inbound Calling- Kenya Operational

Latvia Calling Services Operational

Inbound Calling - Latvia Operational

Outbound Calling - Latvia Operational

Emergency Calling - Latvia Operational

Lithuania Calling Services Operational

Inbound Calling - Lithuania Operational

Outbound Calling - Lithuania Operational

Emergency Calling - Lithuania Operational

Luxembourg Calling Services Operational

Inbound Calling - Luxembourg Operational

Outbound Calling - Luxembourg Operational

Emergency Calling - Luxembourg Operational

Malaysia Calling Services Operational

Inbound Calling- Malaysia Operational

Malta Calling Services Operational

Inbound Calling - Malta Operational

Mexico Calling Services Operational

Inbound Calling - Mexico Operational

Netherlands Calling Services Operational

Inbound Calling - Neatherlands Operational

Outbound Calling - Netherlands Operational

Emergency Calling - Netherlands Operational

Norway Calling Services Operational

Inbound Calling - Norway Operational

Outbound Calling - Norway Operational

Emergency Calling -Norway Operational

Panama Calling Services Operational

Inbound Calling- Panama Operational

Peru Calling Services Operational

Inbound Calling- Peru Operational

Outbound Calling- Peru Operational

Philippines Calling Service Operational

Inbound Calling- Philippines Operational

Poland Calling Services Operational

Inbound Calling - Poland Operational

Outbound Calling - Poland Operational

Emergency Calling - Poland Operational

Portugal Calling Services Operational

Inbound Calling - Portugal Operational

Outbound Calling - Portugal Operational

Emergency Calling - Portugal Operational

Puerto Rico Calling Services Operational

Inbound Calling - Puerto Rico Operational

Outbound Calling - Puerto Rico Operational

Emergency Calling - Puerto Rico Operational

Qatar Calling Services Operational

Inbound Calling- Qatar Operational

Romania Calling Services Operational

Inbound Calling - Romania Operational

Outbound Calling - Romania Operational

Emergency Calling - Romania Operational

Singapore Calling Services Operational

Inbound Calling- Singapore Operational

Outbound Calling- Singapore Operational

Emergency Calling- Singapore Operational

Slovakia Calling Services Operational

Inbound Calling - Slovakia Operational

Outbound Calling - Slovakia Operational

Emergency Calling - Slovakia Operational

Slovenia Calling Services Operational

Inbound Calling - Slovenia Operational

Outbound Calling- Slovenia Operational

Emergency Calling- Slovenia Operational

South Africa Calling Services Operational

Inbound Calling- South Africa Operational

South Korea Calling Services Operational

Inbound Calling- South Korea Operational

Outbound Calling- South Korea Operational

Spain Calling Services Operational

Inbound Calling - Spain Operational

Outbound Calling - Spain Operational

Emergency Calling - Spain Operational

Sweden Calling Services Operational

Inbound Calling - Sweden Operational

Outbound Calling - Sweden Operational

Emergency Calling - Sweden Operational

Switzerland Calling Services Operational

Inbound Calling - Switzerland Operational

Outbound Calling - Switzerland Operational

Emergency Calling - Switzerland Operational

Thailand Calling Services Operational

Inbound Calling- Thailand Operational

United Arab Emirates Calling Services Operational

Inbound Calling- United Arab Emirates Operational

United Kingdom Calling Services Operational

Inbound Calling - United Kingdom Operational

Outbound Calling - United Kingdom Operational

Emergency Calling - United Kingdom Operational

Virgin Islands (U.S.) Calling Services Operational

Inbound Calling - Virgin Islands (U.S.) Operational

Emergency Calling - Virgin Islands (U.S.) Operational

FCC Disaster Information Reporting System (DIRS) Operational

FCC DIRS Activation Status Operational

Integrations Operational

Zoom Operational

Cisco Webex Operational

Five9 Operational

Genesys Operational

US Markets Operational

120 - Portland, ME Operational

122 - Manchester, NH Operational

124 - Burlington, VT Operational

126 - Springfield, MA Operational

128 - Cambridge, MA Operational

130 - Providence, RI Operational

132 - New York City, NY Operational

133 - Poughkeepsie, NY Operational

134 - Albany, NY Operational

136 - Syracuse, NY Operational

138 - Binghamton, NY Operational

140 - Buffalo, NY Operational

220 - Pleasantville, NJ Operational

222 - Camden, NJ Operational

224 - Newark, NJ Operational

226 - Harrisburg, PA Operational

228 - Philadelphia, PA Operational

230 - Altoona, PA Operational

232 - Scranton, PA Operational

234 - Pittsburgh, PA Operational

236 - Washington, DC Operational

238 - Baltimore, MD Operational

240 - Frederick, MD Operational

242 - Salisbury, MD Operational

244 - Roanoke, VA Operational

246 - Culpeper, VA Operational

248 - Richmond, VA Operational

250 - Lynchburg, VA Operational

252 - Norfolk, VA Operational

254 - Charleston, WV Operational

256 - Clarksburg, WV Operational

320 - Cleveland, OH Operational

322 - Youngstown, OH Operational

324 - Worthington, OH Operational

325 - Akron, OH Operational

326 - Toledo, OH Operational

328 - Dayton, OH Operational

330 - Evansville, IN Operational

332 - South Bend, IN Operational

334 - Fort Wayne, IN Operational

336 - Indianapolis, IN Operational

338 - Bloomington, IN Operational

340 - Southfield, MI Operational

342 - Marquette, MI Operational

344 - Saginaw, MI Operational

346 - Lasing, MI Operational

348 - Grand Rapids, MI Operational

350 - Appleton, WI Operational

352 - Eau Claire, WI Operational

354 - Madison, WI Operational

356 - Milwaukee, WI Operational

358 - Chicago, IL Operational

360 - Rockford, IL Operational

362 - Carbondale, IL Operational

364 - Dixon, IL Operational

366 - Bloomington, IL Operational

368 - Peoria, IL Operational

370 - Champaign, IL Operational

374 - Springfield, IL Operational

376 - Jacksonville, IL Operational

420 - Asheville, NC Operational

422 - Charlotte, NC Operational

424 - Greensboro, NC Operational

426 - Raleigh, NC Operational

428 - Wilmington, NC Operational

430 - Greenville, SC Operational

432 - Myrtle Beach, SC Operational

434 - Columbia, SC Operational

436 - Charleston, SC Operational

438 - Atlanta, GA Operational

440 - Savannah, GA Operational

442 - Augusta, GA Operational

444 - Albany , GA Operational

446 - Macon, GA Operational

448 - Pensacola, FL Operational

450 - Panama City, FL Operational

452 - Jacksonville, FL Operational

454 - Gainesville, FL Operational

456 - Daytona Beach, FL Operational

458 - Orlando, FL Operational

460 - Miami, FL Operational

462 - Louisville, KY Operational

464 - Madisonville, KY Operational

466 - Winchester, KY Operational

468 - Memphis, TN Operational

470 - Nashville, TN Operational

472 - Chattanooga, TN Operational

474 - Knoxville, TN Operational

476 - Birmingham, AL Operational

477 - Huntsville, AL Operational

478 - Montgomery, AL Operational

480 - Mobile, AL Operational

482 - Jackson, MS Operational

484 - Biloxi, MS Operational

486 - Shreveport, LA Operational

488 - Lake Charles, LA Operational

490 - New Orleans, LA Operational

492 - Baton Rouge, LA Operational

520 - St. Louis, MO Operational

521 - Jefferson City, MO Operational

522 - Springfield, MO Operational

524 - Kansas City, MO Operational

526 - Fort Smith, AR Operational

528 - Little Rock, AR Operational

530 - Pine Bluff, AR Operational

532 - Wichita, KS Operational

534 - Topeka, KS Operational

536 - Oklahoma City, OK Operational

538 - Tulsa, OK Operational

540 - El Paso, TX Operational

542 - Midland, TX Operational

544 - Lubbock, TX Operational

546 - Amarillo, TX Operational

548 - Wichita Falls, TX Operational

550 - Abilene, TX Operational

552 - Dallas, TX Operational

554 - Longview, TX Operational

556 - Waco, TX Operational

558 - Austin, TX Operational

560 - Houston, TX Operational

562 - Beaumont, TX Operational

564 - Corpus Christi, TX Operational

566 - San Antonio, TX Operational

568 - Harlingen, TX Operational

570 - Bryan, TX Operational

620 - Rochester, MN Operational

624 - Duluth, MN Operational

626 - St. Cloud, MN Operational

628 - Minneapolis, MN Operational

630 - Sioux City, IA Operational

632 - Des Moines, IA Operational

634 - Davenport, IA Operational

635 - Cedar Rapids, IA Operational

636 - Fargo, ND Operational

638 - Bismarck,ND Operational

640 - Sioux Falls, SD Operational

644 - Omaha, NE Operational

646 - Grand Island, NE Operational

648 - Great Falls, MT Operational

650 - Billings, MT Operational

652 - Boise, ID Operational

654 - Cheyenne, WY Operational

656 - Denver, CO Operational

658 - Colorado Springs, CO Operational

660 - Salt Lake City, UT Operational

664 - Albuquerque, NM Operational

666 - Phoenix, AZ Operational

668 - Tucson, AZ Operational

670 - Eugene, OR Operational

672 - Portland, OR Operational

674 - Seattle, WA Operational

676 - Spokane, WA Operational

720 - Reno, NV Operational

721 - Las Vegas, NV Operational

722 - San Francisco, CA Operational

724 - Chico, CA Operational

726 - Sacramento, CA Operational

728 - Fresno, CA Operational

730 - Los Angeles, CA Operational

732 - San Diego, CA Operational

734 - Bakersfield, CA Operational

736 - Monterey, CA Operational

738 - Stockton, CA Operational

740 - San Luis Obispo, CA Operational

920 - New Haven, CT Operational

922 - Cincinnati, OH Operational

923 - Mansfield, OH Operational

924 - Erie, PA Operational

927 - Harrisonburg, VA Operational

928 - Charlottesville, VA Operational

932 - Bluefield, WV Operational

937 - Richmond, IN Operational

938 - Terre Haute, IN Operational

939 - Fort Myers, FL Operational

949 - Fayetteville, NC Operational

951 - Rocky Mount, NC Operational

952 - Tampa, FL Operational

953 - Tallahassee, FL Operational

956 - Johnson City, TN Operational

958 - Lincoln, NE Operational

960 - Coeur d'Alene, ID Operational

961 - Goldthwaite, TX Operational

973 - Palm Springs, CA Operational

974 - Rochester, NY Operational

976 - Mattoon, IL Operational

978 - Olney, IL Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Messaging Maintenance - SMS Aug `4`, `2026` `00:00`-`06:00` EDT

Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
Posted on Jul 28, 2026 - 15:10 EDT

Messaging Maintenance - Campaign Provisioning Delays Aug `5`, `2026` `01:00`-`08:00` EDT

Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS/SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the provisioning of campaign telephone numbers.
Posted on Jul 23, 2026 - 13:05 EDT

Messaging Maintenance - Toll-Free MMS/SMS Aug `5`, `2026` `23:00` - Aug `6`, `2026` `03:00` EDT

Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Posted on Jul 10, 2026 - 15:57 EDT

Global Data Center Maintenance - Belgium & Germany Aug `6`, `2026` `18:00` - Aug `7`, `2026` `00:00` EDT

Bandwidth will be performing scheduled maintenance in the Belgium and Germany data center.

During the maintenance, customers may observe a brief moment where new calls are unable to set up. There is no impact expected to active calls.
Posted on Jul 27, 2026 - 09:36 EDT

Messaging Maintenance - Campaign Provisioning Delays Aug `11`, `2026` `01:00`-`08:00` EDT

Messaging Maintenance - Toll-Free MMS/SMS Aug `12`, `2026` `23:00` - Aug `13`, `2026` `03:00` EDT

Global Data Center Maintenance - Los Angeles Aug `18`, `2026` `00:00`-`06:00` EDT

Bandwidth will be performing scheduled maintenance in the Los Angeles data center.

As a part of the maintenance, with the intent of minimizing impact to voice services, Bandwidth will be removing voice traffic from the Los Angeles data center, redirecting traffic to geo-redundant global data centers. As a result of the traffic removal, customers may observe their voice traffic being routed to/from them through our geo-redundant global data centers. Bandwidth advises customers connecting exclusively to the Los Angeles data center to proactively re-route their traffic to our geo-redundant data centers to avoid any possible disruption to services.
Posted on Jul 27, 2026 - 10:52 EDT

Messaging Maintenance - Toll-Free MMS/SMS Aug `19`, `2026` `23:00` - Aug `20`, `2026` `03:00` EDT

Messaging Maintenance - Toll-Free MMS/SMS Aug `26`, `2026` `23:00` - Aug `27`, `2026` `03:00` EDT

Past Incidents

Aug `1`, `2026`

No incidents reported today.

Jul `31`, `2026`

+52 Country Code Prepended to Calling Number - BWI Platform Incident

Resolved - This incident has been resolved.
Jul 31, 19:02 EDT

Update - We continue to monitor for stability.
Jul 31, 13:44 EDT

Monitoring - Teams are observing expected calling behaviors. We will monitor for stability.
Jul 30, 20:38 EDT

Update - We are continuing to investigate this issue.
Jul 30, 13:51 EDT

Investigating - Bandwidth teams are investigating an incident where the +52 Country Code is being prepended to the calling number. This is isolated to a specific carrier and a sub-set of traffic.
Jul 30, 13:51 EDT

Germany Calling Incident

Resolved - This incident has been resolved.
Jul 31, 11:05 EDT

Identified - Teams have identified the source of this incident and continue work to resolve this incident.
Jul 30, 15:01 EDT

Update - We are continuing to investigate this issue.
Jul 30, 13:52 EDT

Investigating - Teams are investigating an Inbound and Outbound calling incident for German based calls. These calls may not complete as expected.
Jul 30, 12:28 EDT

Messaging Maintenance - MMS/SMS

Completed - The scheduled maintenance has been completed.
Jul 31, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 23:00 EDT

Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS/SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS/SMS messages.
Jul 23, 12:50 EDT

Jul `30`, `2026`

Delivery Receipts (DLRs) Delays

Resolved - Customers experienced delays in receiving Delivery Receipts (DLRs) for messaging traffic. This incident has been resolved.
Jul 30, 10:00 EDT

DLS Maintenance - Dallas Data Center

Completed - The scheduled maintenance has been completed.
Jul 30, 04:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 00:00 EDT

Scheduled - Bandwidth's downstream vendor will be performing maintenance in our Dallas data center. While we are taking necessary steps to reduce impact to services, Bandwidth advises that customers route DLS services to their geo-redundant link to avoid any service interruption.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Jul 9, 09:52 EDT

Messaging Maintenance - Toll-Free MMS/SMS

Completed - The scheduled maintenance has been completed.
Jul 30, 03:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 23:00 EDT

Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Jun 8, 13:15 EDT

Jul `29`, `2026`

Messaging Maintenance - Toll Free SMS

Completed - The scheduled maintenance has been completed.
Jul 29, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 23:01 EDT

Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered.
Jul 24, 12:29 EDT

DLS Maintenance - Dallas Data Center

Completed - The scheduled maintenance has been completed.
Jul 29, 04:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 00:00 EDT

Messaging Maintenance - Toll Free SMS

Completed - The scheduled maintenance has been completed.
Jul 29, 01:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 23:00 EDT

Jul `28`, `2026`

Messaging Maintenance - SMS

Completed - The scheduled maintenance has been completed.
Jul 28, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 00:01 EDT

Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
Jul 23, 12:49 EDT

Messaging Maintenance - MMS/SMS

Completed - The scheduled maintenance has been completed.
Jul 28, 06:01 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 23:00 EDT

Messaging Maintenance - Toll Free SMS

Completed - The scheduled maintenance has been completed.
Jul 28, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 03:00 EDT

DLS Maintenance - Atlanta Data Center

Completed - The scheduled maintenance has been completed.
Jul 28, 04:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 00:00 EDT

Scheduled - Bandwidth will be performing maintenance in our Atlanta data center. While we are taking necessary steps to reduce impact to services, Bandwidth advises that customers route DLS services to their geo-redundant link to avoid any service interruption.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Jul 9, 09:47 EDT

Bandwidth App Incident

Resolved - This incident has been resolved.
Jul 28, 01:27 EDT

Investigating - Teams are investigating an incident impacting 911 Geo Coding requests in the Bandwidth App. These requests may fail unexpectedly. Teams are working to restore expected portal behavior.
Jul 28, 01:00 EDT

Jul `27`, `2026`

Outbound Netherlands Calling Incident

Resolved - This incident has been resolved.
Jul 27, 12:52 EDT

Monitoring - Teams are observing expected network behavior and will monitor for stability.
Jul 27, 11:41 EDT

Identified - Teams have identified the source of this incident and working to restore expected calling behaviors.
Jul 27, 10:08 EDT

Investigating - Bandwith teams are investigating an outbound calling incident, impacting Netherlands based phone calls. These outbound calls may not complete as expected at this time
Jul 27, 08:33 EDT

Bandwidth App Incident - New Number Order Delays

Resolved - This incident has been resolved.
Jul 27, 11:40 EDT

Investigating - Bandwidth teams are investigating an incident impacting New Number Orders. These orders are delayed in completing as expected.
Jul 27, 11:30 EDT

Messaging Maintenance - SMS

Completed - The scheduled maintenance has been completed.
Jul 27, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 00:00 EDT

Jul `26`, `2026`

Messaging Maintenance - Toll Free SMS

Completed - The scheduled maintenance has been completed.
Jul 26, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 03:00 EDT

Jul `25`, `2026`

No incidents reported.

Jul `24`, `2026`

Messaging Maintenance - MMS/SMS

Completed - The scheduled maintenance has been completed.
Jul 24, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 23:00 EDT

Jul `23`, `2026`

Bandwidth App Incident

Resolved - For a brief period of time, the Bandwidth App may have been unresponsive to users. At this time the App is stable and we consider this incident resolved.
Jul 23, 04:30 EDT

Messaging Maintenance - Toll-Free MMS/SMS

Completed - The scheduled maintenance has been completed.
Jul 23, 03:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 23:00 EDT

Jul `22`, `2026`

Programmable Voice Incident

Resolved - For a brief period of time, a small subset of Programable Voice traffic experienced traffic disruption. Traffic has since stabilized and we consider this incident resolved.
Jul 22, 19:23 EDT

Messaging Maintenance - MMS

Completed - The scheduled maintenance has been completed.
Jul 22, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 01:00 EDT

Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS messages.
Jul 17, 16:12 EDT

Messaging Maintenance - Toll Free SMS

Completed - The scheduled maintenance has been completed.
Jul 22, 05:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 23:00 EDT

Jul `21`, `2026`

ATL/EWR Data Center Incident

Resolved - This incident has been resolved.
Jul 21, 22:36 EDT

Investigating - Bandwidth teams are investigating an incident impacting an isolated set of inbound and outbound traffic via ATL and EWR data centers. Teams are working to restore expected network connectivity.
Jul 21, 17:52 EDT

10DLC Provisioning Incidet

Resolved - This incident has been resolved.
Jul 21, 20:07 EDT

Monitoring - Teams are observing expected registration behavior and will monitor for stability.
Jul 21, 17:25 EDT

Identified - Teams have identified the source of this incident and are working to restore expected registration behavior.
Jul 21, 15:08 EDT

Investigating - Bandwidth teams are investigating an incident impacting Direct Registrations. Customers attempting to register a new campaign for a verified brands are unable to do so at this time. Teams are working to restore expected behavior.
Jul 21, 13:35 EDT

Local Market Maintenance - United Kingdom

Completed - The scheduled maintenance has been completed.
Jul 21, 17:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 16:00 EDT

Scheduled - Bandwidth's provider will be performing maintenance that will affect a portion of inbound calls to our United Kingdom market.

We do not anticipate any service disruption to outbound calling from this local market during this maintenance.
Jul 14, 12:55 EDT

Inbound Calling Incident - Finland

Resolved - This incident has been resolved.
Jul 21, 14:10 EDT

Identified - Teams have identified the source of the of this incident and are working to restore expected calling behaviors.
Jul 21, 11:17 EDT

Update - We are continuing to investigate this issue.
Jul 21, 09:39 EDT

Investigating - Bandwidth teams are investigating an inbound calling incident impacting a small subset of Bandwidth App traffic for Finland destination calls. These calls may not complete as expected.
Jul 21, 08:37 EDT

Messaging Maintenance - SMS

Completed - The scheduled maintenance has been completed.
Jul 21, 14:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 13:00 EDT

Messaging Maintenance - Toll Free SMS

Completed - The scheduled maintenance has been completed.
Jul 21, 07:01 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 04:00 EDT

Messaging Maintenance - MMS

Completed - The scheduled maintenance has been completed.
Jul 21, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 01:00 EDT

Jul `20`, `2026`

Outbound Calling Incident - Germany

Resolved - This incident has been resolved.
Jul 20, 08:53 EDT

Monitoring - Teams are observing expected calling behavior and will monitor for stability.
Jul 20, 08:36 EDT

Identified - Teams have identified the source of this incident and are working towards a resolution.
Jul 20, 06:55 EDT

Investigating - Bandwidth teams are investigating an incident where some outbound German calls are failing to connect as expected.
Jul 20, 06:07 EDT

Jul `19`, `2026`

No incidents reported.

Jul `18`, `2026`

No incidents reported.

Incidents across areas

All Systems Operational

Scheduled Maintenance

Messaging Maintenance - SMS Aug 4, 2026 00:00-06:00 EDT

Messaging Maintenance - Campaign Provisioning Delays Aug 5, 2026 01:00-08:00 EDT

Messaging Maintenance - Toll-Free MMS/SMS Aug 5, 2026 23:00 - Aug 6, 2026 03:00 EDT

Global Data Center Maintenance - Belgium & Germany Aug 6, 2026 18:00 - Aug 7, 2026 00:00 EDT

Messaging Maintenance - Campaign Provisioning Delays Aug 11, 2026 01:00-08:00 EDT

Messaging Maintenance - Toll-Free MMS/SMS Aug 12, 2026 23:00 - Aug 13, 2026 03:00 EDT

Global Data Center Maintenance - Los Angeles Aug 18, 2026 00:00-06:00 EDT

Messaging Maintenance - Toll-Free MMS/SMS Aug 19, 2026 23:00 - Aug 20, 2026 03:00 EDT

Messaging Maintenance - Toll-Free MMS/SMS Aug 26, 2026 23:00 - Aug 27, 2026 03:00 EDT

Past Incidents

Aug 1, 2026

Jul 31, 2026

Jul 30, 2026

Jul 29, 2026

Jul 28, 2026

Jul 27, 2026

Jul 26, 2026

Jul 25, 2026

Jul 24, 2026

Jul 23, 2026

Jul 22, 2026

Jul 21, 2026

Jul 20, 2026

Jul 19, 2026

Jul 18, 2026

Messaging Maintenance - SMS Aug `4`, `2026` `00:00`-`06:00` EDT

Messaging Maintenance - Campaign Provisioning Delays Aug `5`, `2026` `01:00`-`08:00` EDT

Messaging Maintenance - Toll-Free MMS/SMS Aug `5`, `2026` `23:00` - Aug `6`, `2026` `03:00` EDT

Global Data Center Maintenance - Belgium & Germany Aug `6`, `2026` `18:00` - Aug `7`, `2026` `00:00` EDT

Messaging Maintenance - Campaign Provisioning Delays Aug `11`, `2026` `01:00`-`08:00` EDT

Messaging Maintenance - Toll-Free MMS/SMS Aug `12`, `2026` `23:00` - Aug `13`, `2026` `03:00` EDT

Global Data Center Maintenance - Los Angeles Aug `18`, `2026` `00:00`-`06:00` EDT

Messaging Maintenance - Toll-Free MMS/SMS Aug `19`, `2026` `23:00` - Aug `20`, `2026` `03:00` EDT

Messaging Maintenance - Toll-Free MMS/SMS Aug `26`, `2026` `23:00` - Aug `27`, `2026` `03:00` EDT

Aug `1`, `2026`

Jul `31`, `2026`

Jul `30`, `2026`

Jul `29`, `2026`

Jul `28`, `2026`

Jul `27`, `2026`

Jul `26`, `2026`

Jul `25`, `2026`

Jul `24`, `2026`

Jul `23`, `2026`

Jul `22`, `2026`

Jul `21`, `2026`

Jul `20`, `2026`

Jul `19`, `2026`

Jul `18`, `2026`