MANDATORY MAINTENANCE: Server Restart Required
Update - The mandatory maintenance is still underway. Our engineering team is actively working to complete the activity as quickly as possible. We appreciate your patience and cooperation in this regard.
Jul 11, 2026 - 07:07 UTC
Update - We are continuing to work on a fix for this issue.
May 16, 2026 - 09:49 UTC
Identified - We are running a mandatory maintenance activity across a few of our customers’ servers regarding infrastructure stability upgrades. This will require us to restart the servers which will introduce a brief service interruption. We are expecting the Cloudways Platform to remain fully operational during this activity. This is an ongoing activity and we will provide further updates here. Thank you for your trust in Cloudways.
May 16, 2026 - 09:47 UTC
AWS Middle East (Bahrain) Outage
Update - We are still working closely with AWS to resolve this issue. AWS services remain impacted, and our team continues to monitor the situation and coordinate with AWS for a resolution. We will share further updates on this status page as more information becomes available. We sincerely apologize for the inconvenience caused and appreciate your patience.
Mar 09, 2026 - 19:11 UTC
Update - AWS is currently experiencing a power outage affecting two of its three data centers in Bahrain. The remaining center is currently over capacity, leading to widespread service failures. Since backups are hosted in the same region, recovery is dependent on AWS restoring local power and connectivity. We are monitoring the situation 24/7 and will update you the moment services begin to recover.
Mar 02, 2026 - 18:28 UTC
Identified - Our upstream provider, Amazon Web Services (AWS), is currently experiencing a connectivity and power outage in the Bahrain region, impacting instances hosted in the ME-SOUTH-1 region.

Their technical teams are actively investigating the issue and working to restore services as quickly as possible. We regret the inconvenience this may cause.
Mar 02, 2026 - 08:05 UTC
AWS Middle East (UAE) Outage
Update - We are still working closely with AWS to resolve this issue. AWS services remain impacted, and our team continues to monitor the situation and coordinate with AWS for a resolution. We will share further updates on this status page as more information becomes available. We sincerely apologize for the inconvenience caused and appreciate your patience.
Mar 09, 2026 - 19:10 UTC
Identified - AWS is reporting a power outage affecting two Availability Zones in the UAE region. The massive load on the remaining zone is causing widespread disruptions. As backups are localized to this region, they are also impacted. We are tracking AWS updates closely and will notify you as soon as the service is restored.
Mar 02, 2026 - 18:30 UTC
Investigating - Our upstream provider, Amazon Web Services (AWS), is currently experiencing a connectivity and power outage in the UAE region, impacting instances hosted in the ME-CENTRAL-1 region.

Their technical teams are actively investigating the issue and working to restore services as quickly as possible. We regret the inconvenience this may cause.
Mar 01, 2026 - 13:53 UTC
Cloudways Home Operational
Cloudways Cloud Platform Console Operational
Cloudways Cloud Platform Service Operational
Cloudways Support Operational
Cloudways API Operational
Cloud Providers Partial Outage
AWS Partial Outage
DigitalOcean Operational
Google Cloud Operational
Linode Operational
Vultr Operational
Add-on Services Operational
Cloudflare Enterprise Operational
DNS Made Easy Operational
Elastic Email Operational
Rackspace Email Operational
Stackpath Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 1, 2026

No incidents reported today.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

Planned Maintenance: Billing Infrastructure Upgrade
Completed - The scheduled maintenance has been completed.
Jul 26, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 06:00 UTC
Scheduled - We will be performing planned maintenance on our billing infrastructure to enhance overall performance, stability, and system reliability.

Activity Time
Start Time: 26th July at 06:00 UTC
End Time: 26th July at 07:30 UTC

Impact Area:
- Platform Accessibility: The platform will remain fully accessible throughout the maintenance window.
- Billing Services: You may experience brief, minor delays when accessing the billing section while updates are being applied.
- Other Operations: All core platform features including server management, deployments, and regular account operations will continue to function normally without disruption.

We will update this status page as soon as the maintenance is complete. Thank you for your patience as we work to keep our systems running smoothly. If you have any questions, please feel free to reach out to our support team.
Jul 24, 18:01 UTC

Jul 25, 2026

No incidents reported.

Jul 24, 2026

Service Disruption: feedback.cloudways.com
Resolved - This incident has been resolved.
Jul 24, 06:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 24, 06:36 UTC
Investigating - We are aware that https://feedback.cloudways.com/ is currently inaccessible for our users.

Our engineering team is actively investigating the issue and working to restore access as quickly as possible.

We apologize for the inconvenience and appreciate your patience while we work to resolve this issue. Further updates will be shared as soon as more information becomes available.
Jul 23, 17:34 UTC

Jul 23, 2026

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

Connectivity Issue || Bangalore (BLR1) || DigitalOcean
Resolved - This incident has been resolved.
Jul 19, 10:21 UTC
Identified - We are investigating a connectivity issue with DigitalOcean in Bangalore. During this time, users may experience connection timeouts and errors for all services deployed in this data center. We will share additional updates as we have more information.
Jul 19, 08:24 UTC

Jul 18, 2026

No incidents reported.

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