All Systems Operational

Uptime over the past 90 days. View historical uptime.
Hex.pm Website & API Operational
90 days ago
99.96 % uptime
Today
Repository Operational
90 days ago
100.0 % uptime
Today
HexDocs Operational
90 days ago
100.0 % uptime
Today
Private repository (organizations) Operational
90 days ago
99.99 % uptime
Today
Private HexDocs (organizations) Operational
90 days ago
99.94 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 31, 2026

No incidents reported today.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

Outage
Resolved - hex.pm and the API have been stable since 19:11 UTC, and package file preview pages have been serving normally since 19:36 UTC.

The cause was a sustained flood of automated traffic against package file preview pages. Because each of those requests unpacks a package archive, the volume exhausted memory on the web servers and took them out of rotation, which is why the site returned errors. We have put rate limiting in place at the edge and raised capacity limits.

The traffic is still arriving and is being rate limited. We are continuing to monitor.
Jul 29, 19:57 UTC
Update - We are continuing to monitor for any further issues.
Jul 29, 19:20 UTC
Monitoring - hex.pm and the API are responding normally again as of 19:11 UTC. The cause was a surge of automated traffic against package file preview pages, which exhausted memory on the web servers. We have blocked that traffic at the edge and raised capacity limits. Package file preview pages are temporarily returning errors while the block is in place.
Jul 29, 19:12 UTC
Identified - The hex.pm website and API are unavailable. The cause is a surge of automated traffic against package file preview pages, which exhausted memory on the web servers and took them out of rotation. We are applying mitigations now.

Public package downloads and hexdocs.pm are not affected. Private package downloads and private documentation that triggers reauthentication will currently fail due to the website and API outage.
Jul 29, 18:58 UTC
Investigating - We are currently investigating this issue.
Jul 29, 18:45 UTC

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

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