Service Under Maintenance

About This Site

Welcome to the MoonPay status page. We use this page to communicate any issues with our products including planned and unplanned outages.

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
On-ramp Widget Operational
90 days ago
100.0 % uptime
Today
Off-ramp Widget Operational
90 days ago
100.0 % uptime
Today
MoonPay App Operational
90 days ago
100.0 % uptime
Today
Features Operational
Activity Operational
Authentication Operational
Discovery Operational
Earn Operational
KYC Operational
Partner Dashboard Operational
Recurring Buy Operational
Send Operational
Convert Operational
Wallet Balances Operational
Web Account Operational
Email Delivery Operational
File Upload Operational
Payment Methods (Buy) Operational
Credit & Debit Cards Operational
Apple Pay Operational
Google Pay Operational
EUR Bank Transfers (SEPA) Operational
GBP Bank Transfers (Faster Payments) Operational
GBP Open Banking Payments Operational
SEPA Open Banking Payments Operational
PayPal Operational
PIX Operational
Venmo Operational
MoonPay Balance Operational
Revolut Pay Operational
Interac Operational
Payout Methods (Sell) Operational
EUR Bank Transfers (SEPA) Operational
GBP Bank Transfers (Faster Payments) Operational
USD Bank Transfers (ACH) Operational
Debit Cards / Pay to Card Operational
PayPal Operational
Venmo Operational
MoonPay Balance Operational
Digital Currencies (Global) Under Maintenance
Algorand Operational
Animecoin (Arbitrum) Under Maintenance
Aptos Operational
Bitcoin Operational
Bitcoin Cash Operational
Bonk (Solana) Under Maintenance
Cardano Operational
Cosmos Operational
Dogecoin Operational
Ethereum Operational
Ethereum (Polygon) Operational
Filecoin Operational
Hedera Hashgraph Operational
Jupiter (Solana) Operational
Litecoin Operational
Lisk Operational
Mina Operational
NEAR Protocol Operational
PayPal USD (Solana) Operational
Polkadot Operational
Ronin Operational
Solana Operational
Sonic Operational
Stacks Operational
Starknet Operational
Stellar Operational
Sui Operational
Tether (Arbitrum) Operational
Tether (Polygon) Operational
Tether (Solana) Operational
TRON Operational
USD Coin (Arbitrum) Operational
USD Coin (Base) Operational
USD Coin (Hedera) Operational
USD Coin (Polygon) Operational
USD Coin (Solana) Operational
USD Coin (Stellar) Operational
Vine Coin (Solana) Operational
XRP Operational
BNB Operational
Ripple USD (XRPL) Operational
USAT (Ethereum) Operational
Chainlink (Ethereum) Operational
Tether Gold (Ethereum) Operational
World Liberty Financial USD (Ethereum) Operational
PayPal USD (Ethereum) Operational
Worldcoin (Ethereum) Operational
Ripple USD (Ethereum) Operational
Dai (Ethereum) Under Maintenance
USDT0 (Plasma) Operational
Aave (Ethereum) Operational
Uniswap (Ethereum) Operational
Celo Dollar (Celo) Operational
USD Coin (Avalanche (C-Chain)) Operational
USD Coin (Optimism) Operational
USD Coin (Ethereum) Operational
USD Coin Operational
ApeCoin (Ethereum) Operational
Avalanche Operational
Animecoin (Ethereum) Under Maintenance
aixbt (Base) Under Maintenance
Dogs (TON) Operational
Flow Operational
Chiliz Operational
Shiba Inu (Ethereum) Operational
Tether (TON) Operational
Tether (Ethereum) Operational
World Liberty Financial USD (Binance Smart Chain (BEP-20)) Operational
POL Operational
Worldcoin (Optimism) Operational
Tether (TRON) Operational
Immutable X (Ethereum) Operational
Ondo (Ethereum) Operational
Injective Operational
Tether (Binance Smart Chain (BEP-20)) Operational
Lido DAO (Ethereum) Operational
Tether (Optimism) Operational
Livepeer (Ethereum) Operational
POL (Ethereum) Operational
XO Cash (Solana) Operational
Cash (Solana) Operational
Citrea USD (Citrea) Operational
USD Coin (HyperEVM) Operational
Hyperliquid Operational
USD Coin (HyperCore) Operational
Gram (ex. TON) Operational
Gram (prev. TonCoin) Operational
Bridged USDC (Tempo) Operational
Global Dollar (Robinhood) Operational
PathUSD Operational
USDT0 (Tempo) Operational
Digital Currencies (US) Under Maintenance
Bitcoin Operational
USD Coin (Arbitrum) Operational
BNB Operational
Ethereum (Polygon) Operational
USD Coin (Stellar) Operational
Cosmos Operational
Solana Operational
TRON Operational
Sui Operational
Tether (Polygon) Operational
Monad Operational
Tether (Arbitrum) Operational
XRP Operational
USD Coin (Solana) Operational
Tether (Solana) Operational
Ethereum Operational
Bitcoin Cash Operational
Stellar Operational
NEAR Protocol Operational
USD Coin (Polygon) Operational
Litecoin Operational
Cardano Operational
Algorand Operational
Bonk (Solana) Operational
Hedera Hashgraph Operational
Tezos Operational
Ripple USD (XRPL) Operational
Dogecoin Operational
USD Coin (Base) Operational
Tether Gold (Ethereum) Operational
Uniswap (Ethereum) Operational
PayPal USD (Ethereum) Operational
USAT (Ethereum) Operational
Basic Attention Token (Ethereum) Operational
USDT0 (Plasma) Operational
Dai (Ethereum) Under Maintenance
Chainlink (Ethereum) Operational
World Liberty Financial USD (Ethereum) Operational
Ripple USD (Ethereum) Operational
The Graph (Ethereum) Operational
USD Coin (Optimism) Operational
USD Coin Operational
USD Coin (Avalanche (C-Chain)) Operational
USD Coin (Ethereum) Operational
Avalanche Operational
POL Operational
Tether (Ethereum) Operational
World Liberty Financial USD (Binance Smart Chain (BEP-20)) Operational
Pepe (Ethereum) Operational
POL (Ethereum) Operational
Official Trump (Solana) Operational
Immutable X (Ethereum) Operational
Tether (TRON) Operational
Shiba Inu (Ethereum) Operational
Tether (TON) Operational
Tether (Binance Smart Chain (BEP-20)) Operational
XO Cash (Solana) Operational
Cash (Solana) Operational
Chiliz Operational
Aave (Ethereum) Operational
Ethena USD (Ethereum) Operational
Citrea USD (Citrea) Under Maintenance
Gram (ex. TON) Operational
USD Coin (HyperCore) Operational
USD Coin (HyperEVM) Operational
Hyperliquid Operational
Gram (prev. TonCoin) Operational
Bridged USDC (Tempo) Operational
Global Dollar (Robinhood) Operational
PathUSD Operational
USDT0 (Tempo) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Response Time
Fetching
Apdex
Fetching

Aug 1, 2026

No incidents reported today.

Jul 31, 2026

Increased Latency for the MoonPay API
Resolved - All systems have returned to normal operation.
Jul 31, 19:49 UTC
Update - Some on-chain wallet balances for newly-created wallets may not reflect recent on-chain activity immediately. Buy, Sell, and Swap transactions are still being processed successfully.
Jul 31, 04:29 UTC
Monitoring - The issue is resolved and the MoonPay API is returning to normal operations.

Engineers continue to monitor recovery.
Jul 31, 03:45 UTC
Investigating - We are currently investigating increased latency on the MoonPay API, affecting the Buy and Sell flows, and the MoonPay App.
Jul 31, 02:57 UTC

Jul 30, 2026

No incidents reported.

Jul 29, 2026

Memo tag field is missing for certain tokens
Resolved - This incident has been resolved.
Jul 29, 10:46 UTC
Identified - We're currently fixing the issue and will provide an update soon.
Jul 29, 09:17 UTC
Investigating - Some tokens (like XRP) need an extra field called a Memo tag to reach the right account. We've found it's currently missing for the Widget and the App. We're investigating and will share an update soon.
Jul 29, 08:34 UTC

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

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