[status] Investigating: Auto Assignment is failing on the Helpshift Admin Dashboard. Any Automations assigning Issues to Agents based on Auto Assignment Rules are affected. stspg.io/2wllgw0frl6d?u…
Helpshift Operations
@HelpshiftOps
Mobile in-app help desk.
- [status] Investigating: We are currently investigating an issue with our Time Based Automations. Some of the Time B… stspg.io/2d72e4c63
- [status] Resolved: We have resolved the issue, the Management Portal and Web Support Page are functional. stspg.io/13Of
- [status] Investigating: We are currently investigating an issue where in the Web Support Portal and Management ... stspg.io/13Of
- [status] Resolved: New secondary database servers have been added and services are back to normal. stspg.io/jDX
