Earlier today, we had a system error that resulted in Grab's app displaying unusually high prices. We know this was an unwelcome surprise, and we sincerely apologise for this. The error was due to a misconfigured fee, which was corrected within 20 minutes.
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- @SuneelPodapati Hi there, we have responded to you via DM. -Nicky
- @dustinsphoto We apologize for any inconvenience. Also you can sent an information to direct message for help you immediately. x.com/messages/compo…
- @aesketches Hi there, please drop us a DM with your account and transaction details to assist further. Thank you! -Alyssa
- @endinghost Oh no, that’s not the experience we want you to have. Please DM us your order booking ID, contact & email address registered in the app so that we can look into this first thing. Thank you! -TS

