1. X
  2. Help Scout
Log inSign up
Help Scout
20K posts
Image
user avatar
Help Scout
@helpscout
The support platform helping 12,000+ businesses delight and retain more customers across every channel. Get started free 馃憠 helpscout.com
馃寧 Everywhere
helpscout.com
Joined July 2010
1,813
Following
11.5K
Followers
RepliesRepliesMediaMedia

Log in or sign up for X

See what鈥檚 happening and join the conversation

Continue with phone
or
Log in with username or email
Terms路Privacy路Cookies路Accessibility路Ads Info路漏 2026 X Corp.
  • user avatar
    Help Scout
    @helpscout
    6h
    Starting today, you can bring that customer knowledge into the AI tools you already use. Help Scout's MCP server is now generally available, so you can give ChatGPT, Claude, and Cursor secure, read-only access to your customer conversations. Learn more: bit.ly/4fozgpY
    Image
    00:00
    136
  • user avatar
    Help Scout
    @helpscout
    Jul 27
    Don't fall for it!! Your goal isn鈥檛 an empty inbox. It鈥檚 making sure every customer gets the context and care they need. 馃
    Image
    166
  • user avatar
    Help Scout
    @helpscout
    Jul 24
    High CSAT and a healthy team aren't always the same thing. One measures the customer's day. The other measures whether your team can sustain giving them that day.
    368
  • user avatar
    Help Scout
    @helpscout
    Jul 22
    Good support tools don't replace judgment. They just clear the clutter around it. That's the whole idea behind AI Answers:
    Image
    AI that helps on day one
    From helpscout.com
    137
  • user avatar
    Help Scout
    @helpscout
    Jul 20
    Nothing rebuilds your faith in humanity like a customer replying "no worries, take your time!" 馃ス
    334
  • See @helpscout's full profile

    Sign up
    Log in
Advertisement
Advertisement