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XBOX Support
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XBOX Support
XBOX
@XBOXSupport
For all support, articles, & info: aka.ms/XBOXSXC | Support videos: aka.ms/xbsuppyt | News & Updates: @XBOX & @XBOXWire
Redmond, WA
support.xbox.com
Joined July 2009
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  • Pinned
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    XBOX Support
    XBOX
    @XBOXSupport
    Apr 4, 2025
    It’s Microsoft’s 50th anniversary, that’s decades of changing the game. Celebrate by adding a new badge to your Xbox profile, and it starts by being an Xbox Insider. Learn more here: msft.it/6015qtkiB
    Text: HOW TO CLAIM YOUR MICROSOFT 50TH ANNIVERSARY BADGE
Launch the Xbox Insider Hub on console or PC (if you don’t already have the app, search for it in the store).

Select ‘Previews’ on the left navigation menu.

Click ’50th Anniversary Badge’ under the ‘Available’ section.

Join the preview!
Image: Parial screenshot of the Xbox Insider app on the Xbox console with the Microsoft 50th Anniversary Badge highlighted
    1.4M
  • user avatar
    XBOX Support
    XBOX
    @XBOXSupport
    Jul 27
    Good news — the earlier Xbox issue should now be mitigated. You should once again be able to launch games, sign in, and complete purchases. Thanks for sticking with us through a long one. Let us know if anything still looks off: support.xbox.com
    user avatar
    XBOX Support
    XBOX
    @XBOXSupport
    Jul 27
    Xbox incident update: thanks for your patience through this long one — we're making progress on recovery! Most players should be able to launch titles and complete purchases again. Some may still see occasional failures as we finish up. Watch here or at support.xbox.com.
    1.3M
  • user avatar
    XBOX Support
    XBOX
    @XBOXSupport
    Jul 27
    Xbox incident update: thanks for your patience through this long one — we're making progress on recovery! Most players should be able to launch titles and complete purchases again. Some may still see occasional failures as we finish up. Watch here or at support.xbox.com.
    user avatar
    XBOX Support
    XBOX
    @XBOXSupport
    Jul 27
    Xbox incident update — thanks for your continued patience. Our engineers are still working to identify a fix, and we'll share more as soon as we can. Watch here or at support.xbox.com for updates.
    1.1M
  • user avatar
    XBOX Support
    XBOX
    @XBOXSupport
    Jul 27
    Xbox incident update — thanks for your continued patience. Our engineers are still working to identify a fix, and we'll share more as soon as we can. Watch here or at support.xbox.com for updates.
    user avatar
    XBOX Support
    XBOX
    @XBOXSupport
    Jul 27
    XBOX incident update: we apologize for the long-running nature of this issue. Things are slowly improving, though players worldwide may still experience failures launching games, along with potential sign-in and purchase issues. Watch here or at support.xbox.com for
    1.1M
  • user avatar
    XBOX Support
    XBOX
    @XBOXSupport
    Jul 27
    XBOX incident update: we apologize for the long-running nature of this issue. Things are slowly improving, though players worldwide may still experience failures launching games, along with potential sign-in and purchase issues. Watch here or at support.xbox.com for
    user avatar
    XBOX Support
    XBOX
    @XBOXSupport
    Jul 27
    Another update on the game library, sign-in, and game launch issue: our teams are focused on multiple investigation angles and remain hard at work. Thanks for your patience while teams keep working — we'll share more details as they become available here or at
    1.9M
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