Let our team help your team
We understand that your resources are limited, and you want a ticketing solution in hand as fast as possible. Harness more than two decades of experience installing and configuring Request Tracker – and get the job done right – by hiring Best Practical to make your transition seamless.
When you hire Best Practical for an RT or RTIR deployment, you engage with engineers who know Request Tracker inside and out. Not only do we write code for RT every day, but we use it to run our own company, so we understand the value a strong ticketing solution can bring to a business.
Our Implementation Packages are designed to give you access not only to our robust product, but to our expertise.
Implementation Package Options
Essential RT – $3,000 USD
One day of Professional Services work to include:
- Basic queue configuration
- Email integration
- Custom fields
Growth RT – $9,000 USD
Three days of Professional Services work to include:
- Basic queue configuration
- Email integration
- Custom fields
- AD integration
Deluxe RT – $15,000 USD
Five days of Professional Services work to include:
- Basic queue configuration
- Email integration
- Custom fields
- AD integration
- Additional time available for local customization and advanced configuration
- Consultation with our engineers for custom development
Need more details about these packages? Not sure which is the best implementation solution for your business?
Let us know how we can help by contacting [email protected].
