Please read announcement

Planned Network Maintenance - AMS1 Datacenter Onboarding →

MUN1 - Cloud VPS (Virtual Private Server) MUN1 - Cloud VDS (Virtual Dedicated Server) MUN1 - Cloud VDI (Virtual Desktop) MUN1 - Private Link MUN1 - Bare Metal MUN1 - D3 Object Storage (eu-central-1) MUN1 - Virtual PBX (SIP-PBX) & SIP Trunking MAD1 - Cloud VPS (Virtual Private Server) MAD1 - Cloud VDS (Virtual Dedicated Server) MAD1 - Cloud VDI (Virtual Desktop) MAD1 - Private Link MAD1 - Bare Metal MAD1 - D3 Object Storage (eu-south-1) MAD1 - Virtual PBX (SIP-PBX) & SIP Trunking HEL1 - Cloud VPS (Virtual Private Server) HEL1 - Cloud VDS (Virtual Dedicated Server) HEL1 - Cloud VDI (Virtual Desktop) HEL1 - Private Link HEL1 - Bare Metal HEL1 - D3 Object Storage (eu-north-1) HEL1 - Virtual PBX (SIP-PBX) & SIP Trunking

🛠️ Planned Maintenance - On January 13, 2026, we will be connecting our new AMS1 (Amsterdam) datacenter to the global network infrastructure. During this network integration, brief connectivity disruptions may occur for services in EMEA datacenters (MUN1, MAD1, HEL1) as routing and network paths are established. AMER regions will not be affected. Updates will be provided as work progresses.

ℹ️ Details - This maintenance involves the initial network onboarding of AMS1, which is not yet in…

Open dropdown Close dropdown Core Services   (?) Core Services are distributed among different regions and control the main functionality of the corporation.
Client Portal Operational
Billing System Operational
Support Portal Operational
Support Phone Operational
Payment services Operational
Open dropdown Close dropdown DAL1 (Dallas, USA) Datacenter
Open dropdown Close dropdown SEA1 (Secaucus, USA) Datacenter
Open dropdown Close dropdown LAX1 (Los Angeles, USA) Datacenter
Open dropdown Close dropdown MUN1 (Munich, Germany) Datacenter
Open dropdown Close dropdown MAD1 (Madrid, Spain) Datacenter
Open dropdown Close dropdown HEL1 (Helsinki, Finland) Datacenter
Open dropdown Close dropdown External
Cogent Operational
Lumen Operational
Cloudflare Operational
Hurricane Operational
NTT Operational
Orange Operational
DAL1 (Dallas, USA) - Overall Traffic   (?) Traffic graph of the overall traffic exchanged. Traffic data gaps or irregularities don't indicate service issues. Operational
SEA1 (Secaucus, USA) - Overall Traffic   (?) Traffic graph of the overall traffic exchanged. Traffic data gaps or irregularities don't indicate service issues. Operational
LAX1 (Los Angeles, USA) - Overall Traffic   (?) Traffic graph of the overall traffic exchanged. Traffic data gaps or irregularities don't indicate service issues. Operational
MUN1 (Munich, Germany) - Overall Traffic   (?) Traffic graph of the overall traffic exchanged. Traffic data gaps or irregularities don't indicate service issues. Operational
MAD1 (Madrid, Spain) - Overall Traffic   (?) Traffic graph of the overall traffic exchanged. Traffic data gaps or irregularities don't indicate service issues. Operational
HEL1 (Helsinki, Finland) - Overall Traffic   (?) Traffic graph of the overall traffic exchanged. Traffic data gaps or irregularities don't indicate service issues. Operational

Incident history

Planned Network Maintenance - AMS1 Datacenter Onboarding

◆ 13/01/2026 at 09:00 AM UTC 19/12/2025 at 14:00 PM UTC

Scheduled Maintenance - Infrastructure Regional Migration

Resolved after 6h 0m
16/12/2025 at 21:30 PM UTC

Global DNS Resolution Instability

Resolved after 1h 30m
28/07/2025 at 04:30 AM UTC

Partial Web Service Outage

Resolved after 6h 0m
28/04/2025 at 10:33 AM UTC

Power grid disruption in Iberian Peninsula

Resolved after 22h 50m
3/10/2024 at 15:49 PM UTC

Major backbone interruption at EMEA

Resolved after 21m
19/07/2024 at 08:00 AM UTC

Maintenance at backbone connection in DAL1  ℹ

10/05/2024 at 08:45 AM UTC

Network Interruption SEA1

Resolved after 2h 30m
5/05/2024 at 09:30 AM UTC

SIP Trunking Service Degradation HEL1

Resolved after 2h 30m
22/04/2024 at 14:20 PM UTC

Storage Access Issue MAD1

Resolved after 3h 30m
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