Update - We are continuing to investigate this issue.
Jan 13, 2026 - 06:12 EST
Investigating - We are aware of and actively investigating an issue with WAS scans appearing to stay in "Pending" status for certain users. We will provide periodic updates as our engineers continue working on this issue.
Jan 13, 2026 - 06:09 EST
Completed -
The scheduled maintenance has been completed.
Jan 11, 13:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 07:00 EST
Scheduled -
Please note that scheduled maintenance will take place every Sunday to ensure the optimal performance of our services. During this period, there is a possibility of downtime, and we appreciate your patience and understanding.
Maintenance Schedule: AE1, AU1, IN1, JP1, SG1, KR1: Every Sunday from 7:00 AM to 9:00 AM (ET) EU1, UK1, BR1, CA1, USGov1: Every Sunday from 8:00 AM to 10:00 AM (ET) US1: Every Sunday from 9:00 AM to 11:00 AM (ET)
While we strive to minimize any disruption to your experience, this maintenance window is essential for implementing important updates and enhancements to our services. We apologize for any inconvenience this may cause and assure you that our team will work diligently to complete the maintenance as quickly as possible. If you encounter any issues or have any concerns, please feel free to contact our support team https://docs.ermetic.com/docs/contact-support
Jan 8, 08:28 EST
Completed -
The scheduled maintenance has been completed.
Jan 6, 20:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 17:00 EST
Scheduled -
The Tenable Vulnerability Management Platform will be undergoing scheduled maintenance. Users may experience delays or errors with scanning and export related workflows during this time period.
Dec 18, 16:07 EST
Investigating -
We are aware of and actively investigating erros that are impacting opening ticket to Vulcan support team via email. You may open tickets via the support form URL: https://support.vulcan.io/
Jan 5, 06:42 EST
Completed -
The scheduled maintenance has been completed.
Jan 4, 17:00 EST
Update -
We are extending the maintenance time window till 17:00 (ET)
Jan 4, 10:30 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 4, 07:00 EST
Scheduled -
Please note that scheduled maintenance will take place every Sunday to ensure the optimal performance of our services. During this period, there is a possibility of downtime, and we appreciate your patience and understanding.
Maintenance Schedule: AE1, AU1, IN1, JP1, SG1, KR1: Every Sunday from 7:00 AM to 9:00 AM (ET) EU1, UK1, BR1, CA1, USGov1: Every Sunday from 8:00 AM to 10:00 AM (ET) US1: Every Sunday from 9:00 AM to 11:00 AM (ET)
While we strive to minimize any disruption to your experience, this maintenance window is essential for implementing important updates and enhancements to our services. We apologize for any inconvenience this may cause and assure you that our team will work diligently to complete the maintenance as quickly as possible. If you encounter any issues or have any concerns, please feel free to contact our support team https://docs.ermetic.com/docs/contact-support
Jan 4, 02:52 EST
Resolved -
The issue has been resolved. We are sorry for the disruption and inconvenience.
Jan 1, 18:31 EST
Monitoring -
We have observed that system performance and error rates have returned to nominal levels. We are currently monitoring the services to ensure stability is maintained.
Jan 1, 02:44 EST
Investigating -
We are aware of and actively investigating an issue with scan processing delays. We will provide periodic updates as our engineers continue working on this issue.
Jan 1, 00:38 EST
Resolved -
This incident has been resolved.
Dec 31, 14:50 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 31, 00:34 EST
Identified -
We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Dec 30, 23:19 EST
Update -
We are aware of and actively investigating scan delays and scan jobs aborting that are impacting Cloud Scanners for certain users. We will provide periodic updates as our engineers continue working on this issue.
Dec 30, 22:47 EST
Investigating -
We are aware of and actively investigating an issue with scan delays. We will provide periodic updates as our engineers continue working on this issue.
Dec 30, 21:37 EST
