Trust Center

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Overview

Welcome to Keyfactor's Trust Center. Our commitment to data privacy and security is embedded in every part of our business. Use this Trust Center to learn about our security posture and request access to our security documentation.

Compliance

ISO/IEC 27001 Logo
ISO/IEC 27001
SOC 2 Logo
SOC 2
ISO 14001:2015 Logo
ISO 14001:2015
ISO 9001 Logo
ISO 9001
EU-US DPF Logo
EU-US DPF
SOC 3 Logo
SOC 3
VPAT Logo
VPAT
CMMC Logo
CMMC

Keyfactor is reviewed and trusted by

CRYPTAS - we protect identities-company-logoCRYPTAS - we protect identities
GRENKE-company-logoGRENKE
EQ Bank-company-logoEQ Bank
Cegedim-company-logoCegedim
Truepic-company-logoTruepic

Documents

DOCUMENTSCompliance Welcome Package
DOCUMENTSKeyfactor Security Guide
COMPLIANCEVPAT
COMPLIANCESOC 3
COMPLIANCEISO/IEC 27001
COMPLIANCEISO 14001:2015
COMPLIANCEISO 9001
COMPLIANCESOC 2
AIAI Policy
REPORTSPentest Report
BC/DRContingency Plan Testing/Lessons Learned
TRAININGTraining Program

Risk Profile

We have secure, reliable hosting that customers can depend on. We are happy to provide details about our risk mitigation practices and recovery objectives upon request.

Product Security

Audit Logging
Role-Based Access Control

Reports

Network Diagram
Pentest Report
PKI & Digital Trust Report
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Self-Assessments

CAIQ

Data Security

Data Backups
Data Erasure
Encryption-at-rest
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App Security

Code Analysis
Credential Management
Secure Development Training
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AI

AI Policy

ESG

Anti-Modern Slavery
Community Involvement
Diversity, Equity, and Inclusion
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Legal

Subprocessors
Cyber Insurance
Privacy Policy

Data Privacy

Cookies

Access Control

Data Access
Logging
Password Security

Infrastructure

Amazon Web Services
Azure

Endpoint Security

Disk Encryption
Endpoint Detection & Response

Network Security

Firewall
IDS/IPS

Corporate Security

Employee Training
HR Security
Incident Response

Policies

Acceptable Use Policy
Access Control Policy
Asset Management Policy
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BC/DR

Contingency Plan Testing/Lessons Learned

Training

Phishing Training
Security Awareness Training
Training Program
Trust Center Updates

SOC 2 Type 2 and SOC 3 Certificates

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Compliance

Keyfactor is excited to announce our NEW SOC2 Type II compliance for EJBCA SaaS and our continued compliance for PKIaaS. Please reach out to your Sales or Customer Success team with questions.

Thank you,
Keyfactor Commercial Compliance

ISO14001 and ISO9001 Recertification Complete and Certificates Updated

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Compliance

Keyfactor and PrimeKey have completed their ISO14001 and ISO9001 recertification. The new certifications are now available in the trust center.

Keyfactor and PrimeKey have completed their ISO14001 and ISO9001 recertification. The new certifications are now available in the trust center.

ISO27001:2022 Certificate

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Compliance

Keyfactor has released our 2025 ISO27001 annual certificate for public download.

Keyfactor is excited to announce the successful upload of the 2024 ISO27001:2022 Certificate and Report, proudly reporting zero non-conformities.

If you think you may have discovered a vulnerability, please send us a note.
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