There are ongoing Incidents
Don't agree with what's reported here? Contact us at support@selectel.ru.
Bare Metal Minor incident
Pools Operational
SPB-1 Operational
SPB-2 Operational
SPB-3 Operational
SPB-4 Operational
SPB-5 Operational
MSK-1 Operational
MSK-2 Operational
MSK-3 Operational
MSK-4 Operational
MSK-5 Operational
MSK-6 Operational
MSK-7 Operational
NSK-1 Operational
TAS-1 Operational
NBO-1 Operational
ALM-1 Operational
Services Minor incident
Dedicated Servers Operational
Colocation Operational
Racks Operational
Network Minor incident
Firewalls Operational
Cloud Platform Minor incident
Pools Minor incident
ru-1a Operational
ru-1b Operational
ru-1c Operational
ru-2a Operational
ru-2b Operational
ru-2c Operational
ru-3a Minor incident
ru-3b Minor incident
ru-3c Minor incident
gis-1a Operational
gis-2a Operational
uz-1a Operational
uz-2a Operational
kz-1a Operational
ke-1a Operational
ru-6a Operational
ru-6b Operational
ru-6c Operational
ru-7a Operational
ru-7b Operational
cloud platform
ru-8a Operational
ru-9a Operational
Services Minor incident
Cloud servers Operational
S3 Operational
Network Volumes Operational
Images Operational
Backups Operational
Loadbalancers Operational
Network Minor incident
Managed Kubernetes Minor incident
Container Registry Operational
Managed Databases Operational
Cloud functions Operational
Secrets manager Operational
Billing Operational
Service 1c in the cloud Operational
VMware Cloud Operational
Pools Operational
AVM1 | SILVER-1 Operational
AVM1 | GOLD-1 Operational
AVM1 + BRZ2 | PLATINUM-1 Operational
DUB3 | SILVER-1 Operational
DUB3 | GOLD-1 Operational
DUB3 + CVT2 | GOLD-1 Operational
Private Cloud Operational
SPB-DR-1 Operational
Services Operational
Virtual Data Centers Operational
Network Operational
VMware clusters Operational
vCloud Director Operational
Control Panel Operational
DaaS Operational
Cloud powered by VMware backup Operational
Backup SPB Operational
Backup MSK Operational
Backup Console SPB Operational
Backup Console MSK Operational
Network Services Operational
DNS-hosting Operational
Anti-DDoS Operational
Content delivery network Operational
Fault-tolerant load balancer Operational
Monitoring Operational
Direct connect Operational
Global connect Operational
Global router (L3VPN) Operational
File storage Operational
Mobile farm Operational
Data centers Operational
Moscow Operational
Berzarina-1 Operational
Berzarina-2 Operational
Aviamotornaya Operational
St.Petersburg Operational
Tsvetochnaya-1 Operational
Tsvetochnaya-2 Operational
Dubrovka-1 Operational
Dubrovka-2 Operational
Dubrovka-3 Operational
Novosibirsk Operational
Svetlyi Operational
Tashkent Operational
Unicon Operational
Infrastructure Operational
Electricity Operational
Conditioning Operational
Network Operational
N+ Operational
Interfaces Operational
API Operational
Control Panel Operational
NTP Operational
Looking Glass Operational
Billing Operational
Website Operational
Mirror Operational
CLI Operational
DNS Operational
Third-party services Operational
Veeam Cloud Connect/Veeam Agent Operational
Cyber Backup Cloud Operational
VDS by Selectel Operational
Website pages Operational
Control panel Operational
API Operational
Moscow Operational
Saint-Petersburg Operational
External network Minor incident
Russia network Operational
Foreign network Minor incident
Selectel Mail service Operational
Control panel Operational
AI router Operational

Current incidents


Minor incident Проблема с созданием кластеров MKS в пуле ru-3
[Issue]

В настоящий момент наблюдаются сложности с развертыванием новых кластеров Managed Kubernetes Service в зоне доступности ru-3.

Мы уже в курсе ситуации и активно работаем над ее устранением.

Проблема затрагивает только процесс создания новых кластеров. Ранее созданные и запущенные кластеры продолжают работать в штатном режиме.

Мы приносим извинения за возможные задержки в вашей работе. Как только функционал создания кластеров в пуле ru-3 будет полностью восстановлен, мы опубликуем дополнит...

Minor incident Ухудшение сетевой доступности ресурсов за Cloudflare
[Issue]

Уважаемые клиенты!

В настоящее время мы фиксируем проблемы с доступностью некоторых внешних ресурсов, расположенных за сетью Cloudflare, из части подсетей Selectel.

Наши сетевые инженеры уже подтвердили наличие проблемы: маршрутизация до узлов Cloudflare работает штатно, однако наблюдаются потери пакетов данных при установке TLS-сессий на магистральных узлах.

Мы активно ведем диагностику совместно с вышестоящими операторами связи для скорейшей локализации и устранения причин потери трафик...

Minor incident Connectivity issues with Hetzner
[Monitoring]

Сетевая связность восстановлена путём перемаршрутизации трафика.
В настоящий момент мы ожидаем устранения аварии на сторонней европейской площадке для окончательного возврата трафика к стандартным маршрутам.

Мы продолжаем внимательно следить за ситуацией.

Scheduled maintenances


Scheduled maintenance Work on improving the infrastructure and services of the Mobile Farm product from 28-09-26 10:00 MSK to 28-09-26 20:00 MSK
[Scheduled]

We would like to inform you that on September 28, 2026, between 10:00 and 20:00 PM (UTC+3), we will perform scheduled maintenance to improve the Mobile Farm infrastructure.

During the maintenance window, Mobile Farm devices may be intermittently unavailable. In addition, the ability to rent new devices or release existing ones may be temporarily limited.

We apologize for any inconvenience this may cause.

Scheduled maintenance Scheduled maintenance on the load balancers of the ru-2 pool from 28-09-26 17:00 MSK to 28-09-26 20:00 MSK
[Scheduled]

From September 28, 2026, 17:00 to 20:00 (UTC+3), maintenance work is scheduled on the load balancers in pool ru-2 of the cloud platform. As part of the maintenance, the cloud load balancer amphorae will be recreated one by one. When the master switches to the standby amphora and back, two brief interruptions of connectivity through the load balancer, lasting up to 30 seconds each, may occur.

The maintenance will affect only users who received a notification in the Notification Center.

Scheduled maintenance Плановые работы по обслуживанию API в ru-7 from 29-09-26 13:00 MSK to 29-09-26 14:00 MSK
[Scheduled]

29 сентября c 13:00 до 14:00 (UTC +3) запланированы работы по обслуживанию API в ru-7.

Scheduled maintenance Плановые работы на сети объектного хранилища(S3) пула gis-1 from 29-09-26 22:00 MSK to 29-09-26 23:59 MSK
[Scheduled]

Hello.

On September 29, 2026, from 10:00 PM to 11:59 PM (UTC+3), scheduled maintenance is planned on the object storage network.
Two interruptions of up to 10 minutes total are expected.

We apologize for any inconvenience this may cause.

Scheduled maintenance Scheduled maintenance of the network infrastructure in the ru-7 region from 30-09-26 16:00 MSK to 30-09-26 18:00 MSK
[Scheduled]

On September 30, 2026, from 16:00 to 18:00 (UTC+3), maintenance work will be carried out on the network infrastructure of the ru-7 cloud region.

During the maintenance, some virtual routers and the floating IP addresses they serve may be unavailable for up to 5 minutes in total.

We apologize for any inconvenience.

Scheduled maintenance Scheduled maintenance in the ru-3 cloud platform pool from 30-09-26 21:00 MSK to 30-09-26 23:59 MSK
[Scheduled]

On September 30, 2026, from 21:00 to 23:59 (UTC+3), scheduled maintenance will be carried out in the ru-3 pool to upgrade the cloud platform network. During the maintenance, management of the cloud’s network resources will be unavailable, including the creation and deletion of ports, routers, and networks. The maintenance will not affect the operation of active resources.

We apologize for any inconvenience.

Scheduled maintenance Scheduled maintenance on system software update for DBaaS clusters from 01-10-26 20:00 MSK to 02-10-26 04:00 MSK
[Scheduled]

On October 01, 2026, from 20:00 to 04:00 (UTC +3), we will be performing scheduled maintenance on updating the system software for DBaaS clusters.
We will update them node by node, so service interruption may only occur during the master switch-over, which will take no more than three minutes. To minimize downtime, we recommend using a connection to the database cluster via the DNS name.

If your resources fall under the specified works, then you will receive a notification within the...

Scheduled maintenance Scheduled Maintenance at the Tsvetochnaya-2 Facility from 05-10-26 10:00 MSK to 05-10-26 17:00 MSK
[Scheduled]

Technical work is scheduled at the Tsvetochnaya-2 facility on October 5, 2026, from 10:00 to 17:00 (UTC+3). The work is intended to upgrade the power supply configuration and will involve disconnecting one power feed.

Expected impact:

  • Equipment with two power supplies will operate on a single power feed.
  • Equipment with one power supply will continue operating normally and will be switched to the active power feed.
Scheduled maintenance Работы по улучшению инфраструктуры и сервисов продукта Мобильная ферма from 05-10-26 10:00 MSK to 05-10-26 20:00 MSK
[Scheduled]

We would like to inform you that on October 05, 2026, between 10:00 and 20:00 PM (UTC+3), we will perform scheduled maintenance to improve the Mobile Farm infrastructure.

During the maintenance window, Mobile Farm devices may be intermittently unavailable. In addition, the ability to rent new devices or release existing ones may be temporarily limited.

We apologize for any inconvenience this may cause.

Scheduled maintenance Scheduled maintenance on the electrical equipment at the MSK-5 data center from 08-10-26 09:00 MSK to 08-10-26 20:00 MSK
[Scheduled]

On October 8, 2026, from 09:00 to 20:00 (UTC+3), maintenance work is scheduled for the diesel generator set at the MSK-5 facility located at 33G Altufyevskoye Highway, Moscow.

During the work, the level of power redundancy on one power feed is expected to be reduced. Server shutdowns are not planned, and the servers will continue operating normally.

We apologize for any inconvenience this may cause.

Incident & maintenance history
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