Current incidents
В настоящий момент наблюдаются сложности с развертыванием новых кластеров Managed Kubernetes Service в зоне доступности ru-3.
Мы уже в курсе ситуации и активно работаем над ее устранением.
Проблема затрагивает только процесс создания новых кластеров. Ранее созданные и запущенные кластеры продолжают работать в штатном режиме.
Мы приносим извинения за возможные задержки в вашей работе. Как только функционал создания кластеров в пуле ru-3 будет полностью восстановлен, мы опубликуем дополнит...
Уважаемые клиенты!
В настоящее время мы фиксируем проблемы с доступностью некоторых внешних ресурсов, расположенных за сетью Cloudflare, из части подсетей Selectel.
Наши сетевые инженеры уже подтвердили наличие проблемы: маршрутизация до узлов Cloudflare работает штатно, однако наблюдаются потери пакетов данных при установке TLS-сессий на магистральных узлах.
Мы активно ведем диагностику совместно с вышестоящими операторами связи для скорейшей локализации и устранения причин потери трафик...
Сетевая связность восстановлена путём перемаршрутизации трафика.
В настоящий момент мы ожидаем устранения аварии на сторонней европейской площадке для окончательного возврата трафика к стандартным маршрутам.
Мы продолжаем внимательно следить за ситуацией.
Scheduled maintenances
We would like to inform you that on September 28, 2026, between 10:00 and 20:00 PM (UTC+3), we will perform scheduled maintenance to improve the Mobile Farm infrastructure.
During the maintenance window, Mobile Farm devices may be intermittently unavailable. In addition, the ability to rent new devices or release existing ones may be temporarily limited.
We apologize for any inconvenience this may cause.
From September 28, 2026, 17:00 to 20:00 (UTC+3), maintenance work is scheduled on the load balancers in pool ru-2 of the cloud platform. As part of the maintenance, the cloud load balancer amphorae will be recreated one by one. When the master switches to the standby amphora and back, two brief interruptions of connectivity through the load balancer, lasting up to 30 seconds each, may occur.
The maintenance will affect only users who received a notification in the Notification Center.
29 сентября c 13:00 до 14:00 (UTC +3) запланированы работы по обслуживанию API в ru-7.
Hello.
On September 29, 2026, from 10:00 PM to 11:59 PM (UTC+3), scheduled maintenance is planned on the object storage network.
Two interruptions of up to 10 minutes total are expected.
We apologize for any inconvenience this may cause.
On September 30, 2026, from 16:00 to 18:00 (UTC+3), maintenance work will be carried out on the network infrastructure of the ru-7 cloud region.
During the maintenance, some virtual routers and the floating IP addresses they serve may be unavailable for up to 5 minutes in total.
We apologize for any inconvenience.
On September 30, 2026, from 21:00 to 23:59 (UTC+3), scheduled maintenance will be carried out in the ru-3 pool to upgrade the cloud platform network. During the maintenance, management of the cloud’s network resources will be unavailable, including the creation and deletion of ports, routers, and networks. The maintenance will not affect the operation of active resources.
We apologize for any inconvenience.
On October 01, 2026, from 20:00 to 04:00 (UTC +3), we will be performing scheduled maintenance on updating the system software for DBaaS clusters.
We will update them node by node, so service interruption may only occur during the master switch-over, which will take no more than three minutes. To minimize downtime, we recommend using a connection to the database cluster via the DNS name.
If your resources fall under the specified works, then you will receive a notification within the...
Technical work is scheduled at the Tsvetochnaya-2 facility on October 5, 2026, from 10:00 to 17:00 (UTC+3). The work is intended to upgrade the power supply configuration and will involve disconnecting one power feed.
Expected impact:
- Equipment with two power supplies will operate on a single power feed.
- Equipment with one power supply will continue operating normally and will be switched to the active power feed.
We would like to inform you that on October 05, 2026, between 10:00 and 20:00 PM (UTC+3), we will perform scheduled maintenance to improve the Mobile Farm infrastructure.
During the maintenance window, Mobile Farm devices may be intermittently unavailable. In addition, the ability to rent new devices or release existing ones may be temporarily limited.
We apologize for any inconvenience this may cause.
On October 8, 2026, from 09:00 to 20:00 (UTC+3), maintenance work is scheduled for the diesel generator set at the MSK-5 facility located at 33G Altufyevskoye Highway, Moscow.
During the work, the level of power redundancy on one power feed is expected to be reduced. Server shutdowns are not planned, and the servers will continue operating normally.
We apologize for any inconvenience this may cause.
Past incidents
The issue has been resolved.
The control panel is accessible, and no further issues are expected.
The problem is solved.
We apologize for any inconvenience caused.
Проблема была решена.
The availability of resources in MSK has been restored. The service is operating as usual.
Thank you for your understanding.