Very proud to announce that over the weekend we have engaged Stephen Shackelford and Shawn J. Rabin of @SusmanGodfrey. Looking forward to working together to fight for Freedom, Liberty, and Open Source.
Good news for the Android crowd: @MeshHQ is now on Google Play!📱
It's our free app for keeping up with the people in your life. It remembers the stuff you'd rather not forget, like how you met someone or when you last talked to them.
Two Automattic products, one less inbox to check. 💬
@tumblr DMs are now available on @beeper. Connect your primary and secondary blogs, sync existing conversations, and keep up with your mutuals across iOS, Android, and desktop.
beeper.com/download
When AI entered the picture, it didn’t create a new fault in customer support—it exposed an existing one.
Our interim Chief Customer Experience Officer, @jobtex, makes the case for why deflection isn’t a support strategy and what we do instead.