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The Foundations
Dive into Iterable basics while getting to know our platform and app!
Introductory
Self-Paced Learning

Full Catalog
Search the full catalog of our available courses
Analytics Manager
Content Designer
Reporting & Analytics
Self-Paced Learning
Data Manager
Deepening Knowledge
Email & Mobile Marketer
Data Management
Integrations
Content Design
Video Tutorials (Product Bites)
Engineer
Recorded Live Training
Mini-Series
Campaigns
Iterable AI
Mobile
API
Email
Catalog and Collections
Compliance
Certification
Path Completion Badges

Product Bites
In a hurry? Watch our bite-sized Iterable how-to videos, and get back to your day in under 5 minutes
38 Courses
Mini-Series

A Moment with Support
Take a moment with our Support team to troubleshoot common questions
11 Courses
Course catalog
Self-Paced Learning
Deepening Knowledge
Mini-Series
Troubleshooting
A Moment with Support

Learning Paths
Explore our Learning Paths for curated bundles of courses on specific topics.

Certifications
Ready to become officially Iterable-Certified? Check out our certification offerings to get started!

Newsletter Sign Up
Want to hear about the latest course releases, certifications and more? Then sign up for the monthly Academy newsletter, delivered directly to your inbox. (Must be signed in to SIGN UP!)

Path Completion Badge: Email Channel
Collect your badge for finishing this learning path
Path Completion Badges

Set Up Your Account, Data, and Audience
Great customer experiences start with good data. Learn to set up your account, activate your customer data in real-time, and use segmentation to create your first audience lists.
6 Courses
Introductory
Mobile
API
Email
Foundations

Creating an Advanced Nurture Journey
Learn how to create a nurture journey in Studio.
15 minutes
Course catalog
Self-Paced Learning
Data Manager
Deepening Knowledge
Journeys
6-15 minutes
Email Implementation Partner Path

Foundations Path
Dive into the Iterable product in our comprehensive Foundations path, and explore the basics from account setup to sending your first campaign. If you are new to Iterable, we recommend taking the full path in the order below. But, you should also feel free to explore the sections that best fit your role! Nite that you may take an exam and become Foundations Certified.
Not currently available
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Account Administration Path
Set up and manage an Iterable account.
6 Courses
Account Administration
Learning Paths

SMS Troubleshooting
Get equipped to troubleshoot any SMS questions that come your way.
10 minutes
SMS
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Troubleshooting
6-15 minutes
SMS Implementation Partner Path

Finding Your Way Through Iterable
Welcome to Iterable! In this course you'll get a high level overview of the Iterable platform.
5 minutes
Course catalog
Email & Mobile Marketer
Mini-Series
Account Administration
Foundations
5 minutes or less
Partner Fundamentals

Next Level Experimentation: From Ideation to Analysis
In the recording of this live virtual training, we dive deep into how you can design, set up, and analyze next-level experiments in Iterable.
60 minutes
Analytics Manager
Content Designer
Deepening Knowledge
Email & Mobile Marketer
Content Design
Recorded Live Training
Campaigns
31+ minutes
Experimentation

Gather Insights to Understand Performance
See what's working and why. Learn how to track performance, gather actionable insights, and use AI-powered tools to continuously improve your strategy for maximum impact.
1 Course
Course catalog
Templates
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Campaigns
Email
Foundations

Craft a Customer Experience
Replace outdated campaigns with intelligent conversations. Learn how to design, build, and manage dynamic, automated Journeys that create meaningful moments and lasting customer relationships.
3 Courses
Introductory
Self-Paced Learning
Data Manager
Data Management
Catalog and Collections
Foundations

Path Completion Badge: Intro to the MarTech Industry
Collect your badge for finishing this learning path
Path Completion Badges

AI Marketing Process Checklist
Download this checklist and use it as you go through your campaign creation process to check if Iterable AI can assist you. (Not required for path completion)
Self-Paced Learning
Deepening Knowledge
Campaigns
Iterable AI

AI and the Personalization Capabilities Framework
Strategize how to elevate personal customer experiences by using AI in Iterable's Personalization Capabilities Framework.
12 minutes
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Iterable AI
6-15 minutes
Strategy and Planning

SMS Certification Exam
In this exam, you'll have the opportunity to become SMS Marketing Certified!
SMS
Self-Paced Learning
Certification
31+ minutes

Product Bite: Creating a Web Push Campaign
Learn how to create a web push campaign for your mobile marketing efforts
4 minutes
Introductory
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Video Tutorials (Product Bites)
Campaigns
5 minutes or less
Web Push

Foundations Certification Exam
In this exam, you'll have the opportunity to become Foundations Certified!
Course catalog
Self-Paced Learning
Certification
Foundations
31+ minutes

Iterable Onboarding Path
Ready to kick off your Iterable implementation journey? Set your team up for success! Complete this learning path and pass the Onboarding Certification Exam to get ready for your Kick-Off Call with your Implementation team.
25 Courses
Self-Paced Learning
Certification
Learning Paths

Iterable's AI Suite Path
Explore Iterable's AI Suite and learn how to utilize its features effectively.
17 Courses
Iterable AI
Learning Paths

Ask an Expert Series
Watch or listen to Iterable expert insights into strategy, best-practices, and more
10 Courses

Partner Exclusive Content
Access exclusive content for Iterable official partners.
$1
Partner
partner

Product Bite: Send Time Optimization
Learn what STO is and how to use it in Iterable.
5 minutes
Introductory
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
Campaigns
Iterable AI
5 minutes or less

Product Bite: Next Best Action
Use AI to generate re-engagement campaigns and gain insight into what content has engaged your users in the past.
4 minutes
Introductory
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
Campaigns
Iterable AI
5 minutes or less

Path Completion Badge: Iterable's AI Suite
Collect your badge for finishing this learning path
Path Completion Badges

Introduction to WhatsApp
Get started sending WhatsApp messages.
15 minutes
Introductory
Templates
Content Designer
Self-Paced Learning
Content Design
Campaigns
Mobile
Journeys
6-15 minutes
WhatsApp

Path Completion Badge: Segmentation and Lists
Collect your badge for finishing this learning path
Path Completion Badges

Catalog 101
Learn how to create a catalog, add/edit catalog items, and lookup catalog items in a template.
10 minutes
Course catalog
Introductory
Self-Paced Learning
Data Manager
Data Management
Content Design
Catalog and Collections
6-15 minutes
Email Implementation Partner Path

Collections 101
Learn how to create a collection and use it in a template.
10 minutes
Introductory
Content Designer
Self-Paced Learning
Data Manager
Email & Mobile Marketer
Data Management
Content Design
Catalog and Collections
6-15 minutes
Email Implementation Partner Path

Product Bite: Creating a Project
Let's create a new project in Iterable in today's Product Bite!
4 minutes
Course catalog
Introductory
Self-Paced Learning
Video Tutorials (Product Bites)
Account Administration
5 minutes or less
Email Implementation Partner Path

Course Paths by Product Feature
Bundles of courses that provide a comprehensive summary of an Iterable tool and enable you to use the tool confidently and effectively.
Not currently available
separator

Strategy and Planning Path
Explore, plan, and implement recommended strategies in your marketing program.
9 Courses
Course catalog
Mini-Series
Learning Paths
Strategy and Planning

Web Path
Use Iterable to send web push and in-browser messages from your website.
4 Courses
Learning Paths
Web Push
In-Browser (Web In-App)

Data Management Path
From data import to export, discover best practices for managing your data effectively in Iterable.
12 Courses
Data Manager
Data Management
Learning Paths

Journeys Path
Build, launch, and manage effective journeys to suit all of your team's goals.
10 Courses
Journeys
Learning Paths

Catalog and Collections Path
Create catalogs and collections to further personalize messages and scale content creation with your non-user data.
4 Courses
Self-Paced Learning
Data Management
Content Design
Catalog and Collections
Learning Paths

Deliverability Management Path
Gain a strong foundation in email deliverability, troubleshoot common issues, and discover best practices to optimize your email campaigns.
10 Courses
Deliverability
Email
Learning Paths

Content Design Path
Create highly personalized and scalable content using Iterable's content design features.
11 Courses
Templates
Content Design
Learning Paths

Set Up Your Messaging Channels and Understand Deliverability
Engage your customers wherever they are. Learn how to connect your email and mobile channels and apply deliverability best practices to create a seamless experience, ensuring your messages are seen.
7 Courses
Foundations

Course Paths by Task
Bundles of courses that enable you to execute key tasks in Iterable.
Not currently available
separator

Intro to the Industry Path
New to the Industry? No problem! Get acquainted the MarTech industry basics.
7 Courses
Introductory
Learning Paths

Campaigns Path
Create, launch, and manage campaigns for every sending channel in Iterable and learn how use optional campaign settings to up-level performance.
13 Courses
Campaigns
Learning Paths

Mobile App Path
Get started connecting your mobile app to Iterable and create mobile push, in-app, and embedded messages.
5 Courses
Mobile Push
Mobile In-App
Mobile
Learning Paths

Building Next-Level Engagement With Personalization and Iterable AI
In the recording of this live virtual training, we dive deep into how you can leverage the Iterable AI Suite to achieve more strategic, personalized marketing goals.
60 minutes
Deepening Knowledge
Recorded Live Training
Iterable AI
31+ minutes
Strategy and Planning

Foundations: Introduction
Let's get to know each other
2 Courses
Foundations

Setting Up Senders
Set up and manage your senders
5 minutes
Course catalog
Self-Paced Learning
Email & Mobile Marketer
Email
Account Administration
Foundations
5 minutes or less
Partner Fundamentals

Path Completion Badge: Journeys
Collect your badge for finishing this learning path
Path Completion Badges

Deliverability Scenario: Pre-Launch Panic!
Solve the pre-launch deliverability scenario using your IP warming knowledge!
5 minutes
Course catalog
Deliverability
IP Warming
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Email
5 minutes or less

Product Bite: Channel Optimization
In today's bite, we'll learn how to send campaigns using Channel Optimization.
5 minutes
Mobile Push
Introductory
SMS
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Video Tutorials (Product Bites)
Campaigns
Iterable AI
Email
Journeys
Studio
5 minutes or less

Frequency Management
Learn how to manage sending frequency to help reduce messaging fatigue and improve engagement.
20 minutes
Mobile Push
Introductory
SMS
Self-Paced Learning
Campaigns
Email
16-30 minutes

Introduction to Email
Learn about all things email!
5 minutes
Course catalog
Self-Paced Learning
Mini-Series
Email
Foundations
5 minutes or less
Partner Fundamentals

Design Your Content
One-size-fits-all is dead. Learn to build templates and use our AI-driven tools to go beyond segmentation to craft truly personalized, one-to-one messages that resonate with every customer.
2 Courses
Foundations

Segmentation and Lists Path
Navigate Iterable lists and segmentation to manage and organize users into relevant groups for your organization.
9 Courses
Learning Paths
Segmentation
List Management

Snowflake Data Sharing
Learn about how and why to integrate your Iterable instance with Snowflake for data sharing
10 minutes
Course catalog
Self-Paced Learning
Data Manager
Deepening Knowledge
Data Management
Integrations
6-15 minutes

Path Completion Badge: Data Management
Collect your badge for finishing this learning path
Path Completion Badges

Updating User and Event Data
Learn how to add and update user data and track events.
7 minutes
Self-Paced Learning
Data Manager
Data Management
Engineer
API
Foundations
List Management
6-15 minutes
Partner Fundamentals

Segmentation & Lists
Create a personalized experience for your recipients with targeted segments and lists. Walk away with the hands-on skills you need to confidently build, manage, and protect your Iterable project.
25 minutes
Course catalog
Self-Paced Learning
Data Manager
Email & Mobile Marketer
Data Management
Foundations
Segmentation
List Management
6-15 minutes
Partner Fundamentals

(Recorded) Academy Welcome Walkthrough
Explore what learning experiences you may find at the Iterable Academy and how to best explore them.
20 minutes
Introductory
Self-Paced Learning
Recorded Live Training
16-30 minutes

Path Completion Badge: Web Channel
Collect your badge for finishing this learning path
Path Completion Badges

Intermediate Handlebars
Learn how to use handlebars for conditional logic and data modification.
15 minutes
Handlebars
Course catalog
Content Designer
Self-Paced Learning
Data Manager
Deepening Knowledge
Email & Mobile Marketer
Data Management
Content Design
6-15 minutes
Email Implementation Partner Path

Path Completion Badge: Catalog and Collections
Collect your badge for finishing this learning path
Path Completion Badges

Path Completion Badge: Deliverability Management
Collect your badge for finishing this learning path
Path Completion Badges

Path Completion Badge: Content Design
Collect your badge for finishing this learning path
Path Completion Badges

Product Bite: Creating an In-App Campaign
In today's bite, we'll look at the steps to create an In-App Campaign.
5 minutes
Course catalog
Mobile In-App
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
Campaigns
Mobile
5 minutes or less

Creating and Managing Your API Key
Learn how to set up an API key.
10 minutes
Course catalog
Self-Paced Learning
Deepening Knowledge
Engineer
API
6-15 minutes

Planning Your SMS Contract Needs
Scope your organization's SMS needs and explore what number types will be best for you.
16 minutes
Introductory
SMS
Self-Paced Learning
Email & Mobile Marketer
16-30 minutes
Strategy and Planning
SMS Implementation Partner Path

Dedicated vs. Shared IP
Learn the main differences between dedicated and shared IP.
10 minutes
Course catalog
Deliverability
Introductory
IP Warming
Self-Paced Learning
Email & Mobile Marketer
Email
6-15 minutes
Email Implementation Partner Path

Reporting and Analytics Tools Path
Unlock the power of data-driven decision-making and learn how to use all the reporting tools Iterable has to offer.
4 Courses
Reporting & Analytics
Learning Paths

Holiday Deliverability: Making Your List and Checking It Twice
Holiday season deliverability-focused webinar
60 min
Course catalog
Deliverability
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Recorded Live Training
Email
31+ minutes
Strategy and Planning

Bounce Handling
Learn how to manage bounces in Iterable to maintain good deliverability.
20 minutes
Deliverability
Self-Paced Learning
Deepening Knowledge
Email
Journeys
Segmentation
List Management
Troubleshooting
16-30 minutes

A Moment with Support: Unsubscribers
Take a moment with the Iterable support team to learn how to pull a list of users currently unsubscribed from a message channel.
5 minutes
Introductory
Self-Paced Learning
Segmentation
Troubleshooting
A Moment with Support
5 minutes or less

Apple iOS 15 Update
This course will provide you with all the most recent information for the iOS 15 Update from Apple.
10 minutes
Course catalog
Introductory
Self-Paced Learning
Email & Mobile Marketer
Email
6-15 minutes

Path Completion Badge: Reporting and Analytics Tools
Collect your badge for finishing this learning path
Path Completion Badges

Building Reputation through IP and Domain Warming
Learn the key concepts and steps to conduct a successful reputation warming.
15 minutes
Course catalog
Deliverability
IP Warming
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Email
6-15 minutes
Strategy and Planning
Email Implementation Partner Path

Path Completion Badge: Mobile App Channel
Collect your badge for finishing this learning path
Path Completion Badges

Product Bite: Adding an Organization Member
In today's bite, we'll add a new team member to your Iterable org
2 minutes
Self-Paced Learning
Video Tutorials (Product Bites)
Mini-Series
Account Administration
5 minutes or less

Path Completion Badge: Campaigns
Collect your badge for finishing this learning path
Path Completion Badges

Deliverability Scenario Challenges
Test your skills by navigating real deliverability-based scenarios
2 Courses
Deliverability
Mini-Series

Path Completion Badge: Account Administration
Collect your badge for finishing this learning path
Path Completion Badges

A Moment with Support: Error Messaging in Templates
Take a moment with the Iterable support team to troubleshoot common errors in the template editor.
4 minutes
Handlebars
Templates
Content Designer
Self-Paced Learning
Deepening Knowledge
Content Design
Troubleshooting
A Moment with Support
5 minutes or less

Email Path
Find everything you need to successfully set up and start sending email in Iterable.
9 Courses
Email & Mobile Marketer
Email
Learning Paths

Course Paths by Sending Channel
Bundles of courses that help you implement a specific sending channel into your marketing strategy.
Not currently available
separator

Virtual Live Training: Next Level Experimentation: From Ideation to Analysis
This live training will help you understand the value of experimentation and the best practices to set you up for success.
60 minutes
31+ minutes
Experimentation

A Moment with Support: Looping over Arrays
Take a moment with the Iterable support team to review the correct way to use the #each helper to loop over arrays.
5 minutes
Handlebars
Content Designer
Self-Paced Learning
Deepening Knowledge
Content Design
Troubleshooting
A Moment with Support
5 minutes or less

Ask an Expert Series: Frequently Asked Customer Support Questions
Learn about four of the most frequently asked customer support questions from an expert on our Technical Support Team.
20 minutes
Course catalog
Introductory
Self-Paced Learning
Email & Mobile Marketer
Mini-Series
Campaigns
Journeys
Ask an Expert
16-30 minutes

Path Completion Badge: Strategy and Planning
Collect your badge for finishing this learning path
Path Completion Badges

Product Bite: Campaign Performance Alerts
Learn how to get alerted if your campaign doesn't perform as expected.
4 minutes
Introductory
Analytics Manager
Reporting & Analytics
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
Campaigns
Webhook
5 minutes or less
Email Implementation Partner Path

Product Bite: Creating a Blast Campaign
In today's bite, we'll create and send a new blast campaign
5 minutes
Course catalog
Introductory
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Video Tutorials (Product Bites)
Campaigns
Email
5 minutes or less

Product Bite: Creating an Embedded Message Campaign
Learn how to create an Embedded Message Campaign in Iterable.
5 minutes
Introductory
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Video Tutorials (Product Bites)
Campaigns
Mobile
5 minutes or less
Embedded Messaging

Product Bite: Creating and Applying Snippets
In today's bite, we'll create a new Snippet and add it to a template
4 minutes
Course catalog
Introductory
Templates
Self-Paced Learning
Content Design
Video Tutorials (Product Bites)
Mini-Series
Email
5 minutes or less

Product Bite: Data Schema Management Tools
Learn how to manage your data schema in Iterable.
5 minutes
Introductory
Self-Paced Learning
Data Manager
Data Management
Video Tutorials (Product Bites)
Account Administration
5 minutes or less

Product Bite: SMS Billing
Learn how to view and interpret your SMS billing metrics.
5 minutes
Introductory
SMS
Reporting & Analytics
Self-Paced Learning
Video Tutorials (Product Bites)
Account Administration
5 minutes or less
SMS Implementation Partner Path

Tracking Campaign Conversions
Learn how to track campaign conversions in your Iterable project.
15 minutes
Course catalog
Reporting & Analytics
Self-Paced Learning
Data Manager
Deepening Knowledge
Email & Mobile Marketer
Data Management
Campaigns
API
6-15 minutes
Email Implementation Partner Path

Spring Cleaning Your Data: Get set up for marketing success!
60 minutes
Course catalog
Self-Paced Learning
Data Manager
Deepening Knowledge
Email & Mobile Marketer
Data Management
Recorded Live Training
31+ minutes
Strategy and Planning

Product Bite: SMS Double Opt-In
Learn how to use Double Opt-in to compliantly increase your SMS subscriber base.
5 minutes
Introductory
SMS
Self-Paced Learning
Video Tutorials (Product Bites)
Compliance
5 minutes or less

Smart Ingest: Field Mapping
Learn how to use the different types of field mappings, including more advanced types such as objects and arrays.
15 minutes
Self-Paced Learning
Data Manager
Deepening Knowledge
Data Management
Integrations
Engineer
6-15 minutes
Smart Ingest

Getting to Know Us
Get to know our company and values
5 minutes
Course catalog
Self-Paced Learning
Email & Mobile Marketer
Mini-Series
Foundations
5 minutes or less
Partner Fundamentals

Product Bite: Monitoring Usage and Billing
Learn how to monitor your account limits and track usage.
3 minutes
Course catalog
Introductory
Analytics Manager
Reporting & Analytics
Self-Paced Learning
Data Manager
Email & Mobile Marketer
Data Management
Video Tutorials (Product Bites)
Account Administration
5 minutes or less

Ask an Expert Series: Overview Pages and Foldering
Learn about the Overview Pages for Campaigns, Template and Workflows, as well as the foldlering feature.
15 minutes
Introductory
Templates
Self-Paced Learning
Email & Mobile Marketer
Mini-Series
Campaigns
Journeys
Ask an Expert
6-15 minutes

Proving the ROI of AI
Learn how to measure AI lift and how to communicate lift with stakeholders.
20 minutes
Analytics Manager
Reporting & Analytics
Self-Paced Learning
Deepening Knowledge
Iterable AI
Journeys
16-30 minutes
Experimentation

Ask an Expert Series: Strategic Services; Personalization Maturity
Learn about personalization maturity and how to get there with Senior Strategic Services Consultant, Brett Eckrich
20 minutes
Course catalog
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Mini-Series
Ask an Expert
16-30 minutes
Strategy and Planning

Product Bite: Studio
Explore Iterable's Studio at a high level
8 minutes
Course catalog
Introductory
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Video Tutorials (Product Bites)
Mini-Series
Journeys
Studio
6-15 minutes

Product Bite: In-Browser Messaging
In today's bite, we'll set up in-browser messaging and send our first campaign.
4 minutes
Introductory
Content Designer
Self-Paced Learning
Content Design
Video Tutorials (Product Bites)
Campaigns
5 minutes or less
In-Browser (Web In-App)

Iterable's Personalization Capabilities Framework
Strategize how to create relevant and personal customer experiences with Iterable's Personalization Capabilities Framework.
15 minutes
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
6-15 minutes
Strategy and Planning

Ask an Expert Series: Bounce Handling with Workflows
Learn about how to handle bounced messages in Iterable with journeys (formerly know as workflows).
10 minutes
Course catalog
Deliverability
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Journeys
Ask an Expert
6-15 minutes
Strategy and Planning

Ask an Expert Series: Strategies for your Iterable Onboarding Experience
Learn to think like a growth marketer during your onboarding at Iterable.
15 minutes
Course catalog
Introductory
Self-Paced Learning
Email & Mobile Marketer
Data Management
Mini-Series
Ask an Expert
6-15 minutes
Strategy and Planning

Product Bite: Frequency Optimization
Learn how to optimize frequency caps based on your users’ personal preferences.
5 minutes
Mobile Push
Introductory
SMS
Self-Paced Learning
Video Tutorials (Product Bites)
Campaigns
Iterable AI
Email
5 minutes or less

A Moment with Support: Utilizing Custom Event Data
Take a moment with the Iterable support team to review how to use custom event data in templates.
5 minutes
Handlebars
Templates
Content Designer
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Content Design
Campaigns
Troubleshooting
A Moment with Support
5 minutes or less

Product Bite: Integrating with Movable Ink
Learn how to easily use Movable Ink content in your Iterable templates.
2 minutes
Introductory
Templates
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Integrations
Content Design
Video Tutorials (Product Bites)
5 minutes or less

Managing SMS Subscribers
Develop an acquisition strategy for SMS subscribers and set up your Iterable project to support your SMS opt-in and opt-out requirements.
12 minutes
SMS
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Compliance
Journeys
List Management
6-15 minutes
Strategy and Planning
SMS Implementation Partner Path

Product Bite: SMS Short Links
Learn how to shorten links, track engagement, and use deep links in SMS campaigns.
3 minutes
Introductory
SMS
Templates
Analytics Manager
Content Designer
Content Design
Video Tutorials (Product Bites)
Campaigns
5 minutes or less
SMS Implementation Partner Path

Deliverability 101
Become familiar with the concepts and best practices you need to get your emails to the recipients' inboxes.
20 minutes
Course catalog
Deliverability
Introductory
Self-Paced Learning
Email & Mobile Marketer
Email
Foundations
16-30 minutes
Partner Fundamentals

Ask an Expert Series: Leveraging Brand Affinity
Adding value through Iterable AI
10 minutes
Course catalog
Introductory
Self-Paced Learning
Email & Mobile Marketer
Mini-Series
Iterable AI
Ask an Expert
6-15 minutes
Strategy and Planning

Embedded Messaging
Learn how to set up and create Embedded Messages in Iterable.
15 minutes
Introductory
Self-Paced Learning
Email & Mobile Marketer
Campaigns
Mobile
Journeys
6-15 minutes
Embedded Messaging

Delivering Joyful Experiences with Iterable's AI Optimization Suite
In the recording of this live virtual training, we dive deep into how you can leverage our AI tools to uplevel your marketing strategy.
60 minutes
Introductory
Self-Paced Learning
Email & Mobile Marketer
Recorded Live Training
Iterable AI
31+ minutes
Strategy and Planning

Product Bite: SMS Smart Opt-In
Learn how to compliantly automate and simply SMS sign-up for your existing users.
5 minutes
SMS
Templates
Self-Paced Learning
Deepening Knowledge
Content Design
Video Tutorials (Product Bites)
Campaigns
Compliance
5 minutes or less
SMS Implementation Partner Path

Product Bite: Creating a Triggered Campaign
In today's bite, we'll create and activate a new triggered campaign
4 minutes
Course catalog
Introductory
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Video Tutorials (Product Bites)
Mini-Series
Campaigns
Email
5 minutes or less

Product Bite: Smart Ingest
Learn how to use Smart Ingest to activate data from leading data warehouses directly on Iterable.
8 minutes
Introductory
Self-Paced Learning
Data Manager
Data Management
Integrations
Video Tutorials (Product Bites)
6-15 minutes
Smart Ingest

Product Bite: SMS Campaign Metrics
Learn how to monitor SMS campaign metrics, identify poor performance, and address bounces.
5 minutes
Introductory
SMS
Reporting & Analytics
Self-Paced Learning
Video Tutorials (Product Bites)
Campaigns
5 minutes or less
SMS Implementation Partner Path

Product Bite: Dynamic Content Builder
Learn how to set up dynamic content in your templates with no code or handlebars.
3 minutes
Introductory
Templates
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Video Tutorials (Product Bites)
5 minutes or less

Iterable Studio: Creating Harmonized Customer Experiences
Explore Iterable's Studio and create a Welcome Journey
60 minutes
Course catalog
Data Manager
Deepening Knowledge
Recorded Live Training
Journeys
Studio
31+ minutes

Deliverability Scenario: Oopsies!
Answer the questions in this scenario to solve the deliverability issue!
5 minutes
Course catalog
Deliverability
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Email
5 minutes or less

Ask an Expert Series: Expanding Past Transactional with SMS
Learn how to be a strategic marketer when utilizing the SMS mobile channel!
20 minutes
Course catalog
SMS
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Mini-Series
Campaigns
Mobile
Ask an Expert
16-30 minutes
Strategy and Planning

A Moment with Support: Updating User Profile Fields and Custom Events Used to Trigger Journeys
Take a moment with the Iterable support team to learn what happens when you update a user profile field or a custom event that is used to trigger a Journey.
10 minutes
Self-Paced Learning
Deepening Knowledge
Journeys
A Moment with Support
6-15 minutes

Template Personalization
Create more personal connections with your audience through personalization
20 minutes
Handlebars
Course catalog
Templates
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Foundations
16-30 minutes
Partner Fundamentals

Ask an Expert Series : IP Warming Best Practices
Learn about IP warming best practices, do's and dont's.
10 minutes
Course catalog
Deliverability
Introductory
IP Warming
Self-Paced Learning
Email & Mobile Marketer
Mini-Series
Email
Ask an Expert
6-15 minutes
Strategy and Planning
Email Implementation Partner Path

Product Bite: Custom Fonts in Templates
In today's bite, we'll look at how to add custom fonts to your email templates.
4 minutes
Course catalog
Introductory
Templates
Content Designer
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Content Design
Video Tutorials (Product Bites)
Email
5 minutes or less
Email Implementation Partner Path

Product Bite: Audience Insights
In today's bite, we'll use Audience Insights to understand our customers more deeply.
5 minutes
Introductory
Analytics Manager
Reporting & Analytics
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
5 minutes or less

Manage, Test, and Launch Your Journey
Set up your Journey to launch with success!
15 minutes
Introductory
Reporting & Analytics
Self-Paced Learning
Journeys
Foundations
6-15 minutes
Partner Fundamentals

Deleting Users: API & Bulk Delete
Learn how to utilize the Iterable API to update and delete users.
10 minutes
Course catalog
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Data Management
API
6-15 minutes
Email Implementation Partner Path

How to Create your Data Schema
Plan and set up the data schema for your Iterable project.
15 minutes
Introductory
Analytics Manager
Self-Paced Learning
Data Manager
Data Management
Engineer
Account Administration
Foundations
6-15 minutes
Strategy and Planning
Partner Fundamentals

A Moment with Support: Delay Tile Logic
Take a moment with the Iterable support team to review the nuances of delay tile logic in journeys.
6 minutes
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Journeys
Studio
Troubleshooting
A Moment with Support
6-15 minutes

Product Bite: Creating a Mobile Push Campaign
In today's bite, we'll create and launch a mobile push campaign
5 minutes
Mobile Push
Introductory
Templates
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
Campaigns
Mobile
5 minutes or less

Impactful Personalization: Using Handlebars in your Email Templates
Learn how to add major value with personalized content in your email campaigns
75 minutes
Handlebars
Course catalog
Templates
Content Designer
Self-Paced Learning
Data Manager
Deepening Knowledge
Data Management
Content Design
Recorded Live Training
Campaigns
Email
31+ minutes
Strategy and Planning

Product Bite: Deep Links
Learn the high-level steps to set up deep linking to your mobile app in Iterable.
5 minutes
Introductory
SMS
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
Engineer
Campaigns
Mobile
Email
Account Administration
5 minutes or less
SMS Implementation Partner Path

Product Bite: Creating an In-App Template
In today's bite, we'll create an in-app template that can be added to a campaign or journey.
6 minutes
Introductory
Templates
Mobile In-App
Content Designer
Self-Paced Learning
Content Design
Video Tutorials (Product Bites)
Mobile
6-15 minutes

Ask an Expert Series: Using Your Data to Drive Personalization
Learn about data types and how to create personalized content.
10 minutes
Course catalog
Introductory
Templates
Self-Paced Learning
Email & Mobile Marketer
Data Management
Mini-Series
Ask an Expert
6-15 minutes
Strategy and Planning

The User Profile
Learn how to navigate a user profile in Iterable.
7 minutes
Course catalog
Self-Paced Learning
Data Manager
Email & Mobile Marketer
Data Management
Foundations
6-15 minutes
Partner Fundamentals

User Engagement Identification Through Segmentation
Take your segmentation skills to the next level and create lists based on engagement and relative dates.
15 minutes
Course catalog
Analytics Manager
Self-Paced Learning
Data Manager
Deepening Knowledge
Email & Mobile Marketer
Data Management
Account Administration
Segmentation
List Management
6-15 minutes

Product Bite: Creating Reusable Template Content
Learn how to save template elements to reuse in other templates.
4 minutes
Introductory
Templates
Content Designer
Self-Paced Learning
Content Design
Video Tutorials (Product Bites)
5 minutes or less

A Moment with Support: Formatting the Current Date with Handlebars
Take a moment with the Iterable support team to correctly format the current date with handlebars.
4 minutes
Handlebars
Templates
Content Designer
Self-Paced Learning
Deepening Knowledge
Content Design
Troubleshooting
A Moment with Support
5 minutes or less

SMS Path
Design, strategize, execute, and manage an elevated SMS program in Iterable.
19 Courses
SMS
Learning Paths

Predictive Goals
Plan, create, and analyze your first Predictive Goal
15 minutes
Course catalog
Reporting & Analytics
Self-Paced Learning
Data Manager
Deepening Knowledge
Email & Mobile Marketer
Data Management
Iterable AI
6-15 minutes

Introduction to Catalog and Collections
Explore how you can personalize messages and scale content creation with Catalog and Collections.
7 minutes
Introductory
Content Designer
Self-Paced Learning
Data Manager
Email & Mobile Marketer
Data Management
Content Design
Catalog and Collections
6-15 minutes
Strategy and Planning
Email Implementation Partner Path

Product Bite: Data Feeds
Learn what a data feed is and how to use it in Iterable.
5 minutes
Course catalog
Data Feeds
Content Designer
Self-Paced Learning
Deepening Knowledge
Data Management
Content Design
Video Tutorials (Product Bites)
Engineer
Email
5 minutes or less
Email Implementation Partner Path

Product Bite: Copy Assist
Learn how to use Copy Assist to expedite the process of writing copy for your campaigns.
3 minutes
Introductory
Templates
Content Designer
Self-Paced Learning
Content Design
Video Tutorials (Product Bites)
Campaigns
Iterable AI
5 minutes or less

Applied AI: Copy Assist and Journey Assist Quick Wins
Learn how to leverage two easy-to-use AI features for improved performance and time-saving.
10 minutes
Self-Paced Learning
Deepening Knowledge
Iterable AI
Journeys
6-15 minutes

Product Bite: Journey Assist
Learn how to use Journey Assist to create or edit journeys with a simple prompt.
4 minutes
Introductory
Self-Paced Learning
Video Tutorials (Product Bites)
Iterable AI
Journeys
5 minutes or less

Introduction to AI in Marketing
Get an overview of how to use AI in Marketing and see a summary of the Iterable AI features.
15 minutes
Introductory
Self-Paced Learning
Iterable AI
6-15 minutes

Applied AI: Maximizing the Value of Brand Affinity
Check out some specific use cases for Brand Affinity and get inspired to start or improve the use of Brand Affinity labels in your communication.
15 minutes
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Iterable AI
6-15 minutes

Product Bite: Frequency Capping
Learn how to set frequency capping for your channels and message types.
6 minutes
Mobile Push
Introductory
SMS
Self-Paced Learning
Video Tutorials (Product Bites)
Campaigns
Email
6-15 minutes

Product Bite: Data Sync
Learn how to send Iterable customer data to your data warehouse for a unified view of customer engagement.
5 minutes
Course catalog
Analytics Manager
Self-Paced Learning
Data Manager
Deepening Knowledge
Data Management
Integrations
Video Tutorials (Product Bites)
Engineer
5 minutes or less

Setting Up SMS in Iterable
Get an overview of the approvals and configurations needed before you create your first SMS campaign.
10 minutes
SMS
Self-Paced Learning
Deepening Knowledge
Compliance
6-15 minutes
SMS Implementation Partner Path

Product Bite: Creating a System Webhook
Learn how to set up a system webhook.
3 minutes
Introductory
Self-Paced Learning
Data Manager
Data Management
Integrations
Video Tutorials (Product Bites)
Engineer
Webhook
5 minutes or less
Email Implementation Partner Path

A Moment with Support: Cloning Templates with Locale Versions
Take a moment with the Iterable support team to review what happens when we clone a template with different locale versions.
5 minutes
Templates
Content Designer
Self-Paced Learning
Deepening Knowledge
Content Design
Troubleshooting
A Moment with Support
5 minutes or less

A Moment with Support: Journey Entry Rules
Take a moment with the Iterable support team to troubleshoot a common journey entry rules issue
4 minutes
Course catalog
Self-Paced Learning
Deepening Knowledge
Journeys
Troubleshooting
A Moment with Support
5 minutes or less

A Moment with Support: List Subscribe vs. List Membership in Segmentation
Take a moment with the Iterable support team to review the difference between "List Subscribe" and "List Membership" queries in segmentation
6 minutes
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Segmentation
List Management
Troubleshooting
A Moment with Support
6-15 minutes

A Moment with Support: Using Handlebars to Generate Random Numbers
Take a moment with the Iterable support team to learn how to generate random numbers using handlebar logic.
10 minutes
Handlebars
Templates
Self-Paced Learning
Deepening Knowledge
Content Design
A Moment with Support
6-15 minutes

Applied AI: Strategic Re-Engagement with Next Best Action
Strategize and create AI-informed re-engagement experiences for your customers.
10 minutes
Content Designer
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Content Design
Campaigns
Iterable AI
6-15 minutes
Strategy and Planning

Applied AI: Using Predictive Goals to Drive Business Goals
Explore strategies and examples for up-leveling your use of Predictive Goals in your marketing program.
20 minutes
Reporting & Analytics
Self-Paced Learning
Deepening Knowledge
Content Design
Iterable AI
16-30 minutes
Strategy and Planning

Activate Masterclass Workshop Certification Exam
In this exam you'll have the opportunity to leverage resources from our Activate Summit Advanced training workshop to become Masterclass Certified.

SMS Strategies- Get the Right Message Across!
This is a recording of a live training session, with an activity and additional resource attached!
60 minutes
SMS
Self-Paced Learning
Deepening Knowledge
Recorded Live Training
31+ minutes
Strategy and Planning

Product Bite: SMS Verified Contact Cards
In today's bite, we'll learn how to create, edit, and attach a contact card to an SMS campaign.
4 minutes
Introductory
SMS
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
Compliance
5 minutes or less
SMS Implementation Partner Path

Product Bite: Quiet Hours
In today's bite, we'll use Quiet Hours to avoid disturbing users with messages at certain times of the day.
3 minutes
Introductory
SMS
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
Campaigns
Compliance
5 minutes or less
SMS Implementation Partner Path

Path Completion Badge: SMS Channel
Collect your badge for finishing this learning path
Path Completion Badges

Product Bite: Creating an SMS Campaign
Learn how to create an SMS Campaign.
6 minutes
Course catalog
Introductory
SMS
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Video Tutorials (Product Bites)
Campaigns
Mobile
6-15 minutes
SMS Implementation Partner Path

Product Bite: Global SMS Settings
Learn how to use Global SMS Settings to view and edit SMS opt-out instructions by country.
3 minutes
Introductory
SMS
Email & Mobile Marketer
Video Tutorials (Product Bites)
Compliance
5 minutes or less
SMS Implementation Partner Path

Introduction to SMS
Learn the basics of SMS, including key features, sender types, and common use cases.
10 minutes
Introductory
SMS
6-15 minutes
SMS Implementation Partner Path

Introduction to SMS Compliance
Learn the basic concepts and best practices to creating compliant SMS campaigns.
16 minutes
Introductory
SMS
Self-Paced Learning
Compliance
16-30 minutes
SMS Implementation Partner Path

Creating Your SMS Marketing Strategy
Strategize your SMS content, program, and cross-channel integration.
20 minutes
SMS
Content Designer
Self-Paced Learning
Deepening Knowledge
Content Design
16-30 minutes
Strategy and Planning
SMS Implementation Partner Path

Measuring Campaign Success with Iterable Insights
Stop guessing what worked and what didn't. Master the analytics and reporting tools in Iterable to prove your campaign's success!
30 minutes
Introductory
Analytics Manager
Reporting & Analytics
Self-Paced Learning
Foundations
6-15 minutes
Partner Fundamentals

Introduction to Mobile
Learn all the basics about Iterable's mobile offerings.
10 minutes
Course catalog
Mobile Push
Introductory
SMS
Mobile In-App
Self-Paced Learning
Email & Mobile Marketer
Mini-Series
Mobile
Foundations
6-15 minutes
Embedded Messaging
Partner Fundamentals

Building a Base Template
Build, manage, and organize base templates in your Iterable project
15 minutes
Course catalog
Templates
Content Designer
Self-Paced Learning
Content Design
Foundations
6-15 minutes
Partner Fundamentals

Updating DNS Records
Add your DNS records when sending from a shared IP
5 minutes
Deliverability
Self-Paced Learning
Email
Account Administration
Foundations
5 minutes or less
Partner Fundamentals

Introduction to DNS and Authentication Protocols
This is a base-level course exploring what DNS is, and how its used to improve sending security in email marketing.
10 minutes
Course catalog
Self-Paced Learning
Email & Mobile Marketer
Mini-Series
Email
Foundations
6-15 minutes
Partner Fundamentals

Projects & Team Members
Manage your org's projects and team members
10 minutes
Course catalog
Self-Paced Learning
Account Administration
Foundations
6-15 minutes
Partner Fundamentals

Message Channels and Message Types
Create message channels and types for your project
7 minutes
Deliverability
Self-Paced Learning
Account Administration
Foundations
6-15 minutes
Partner Fundamentals

Creating a Campaign
Learn how to build blast and triggered campaigns
10 minutes
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Campaigns
Email
Foundations
6-15 minutes
Partner Fundamentals

Mobile 101
Learn about the basics of the mobile channel in Iterable.
10 minutes
Course catalog
Introductory
Self-Paced Learning
Email & Mobile Marketer
Mobile
6-15 minutes
Partner Fundamentals

Building Common Journeys
Apply what you've learned about Journeys by building a Welcome Series and Abandoned Cart Campaign
15 minutes
Course catalog
Self-Paced Learning
Journeys
Studio
6-15 minutes

Handlebars 101
Learn about getting started with handlebars, to personalize your marketing templates!
10 minutes
Handlebars
Course catalog
Introductory
Self-Paced Learning
Data Manager
Email & Mobile Marketer
Content Design
6-15 minutes
Partner Fundamentals

Ask an Expert Series: SMS Strategy and Insights
Learn about key SMS strategy best practices and insights from an expert at Iterable!
15 minutes
Course catalog
SMS
Self-Paced Learning
Deepening Knowledge
Mini-Series
Mobile
Ask an Expert
6-15 minutes
Strategy and Planning
Partner Fundamentals

Introduction to API
This course is an industry introduction to API, and how you can leverage it as an Iterable customer
10 minutes
Course catalog
Self-Paced Learning
Email & Mobile Marketer
Mini-Series
API
Foundations
6-15 minutes
Partner Fundamentals

Creating Your First Journey
Get to know the basics of using Studio to build your first Journey
20 minutes
Course catalog
Content Designer
Self-Paced Learning
Data Manager
Content Design
Journeys
Studio
Foundations
16-30 minutes
Partner Fundamentals

Iterable & GDPR
Learn about how Iterable supports you to be compliant with GDPR law.
8 minutes
Course catalog
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Data Management
Compliance
6-15 minutes
Email Implementation Partner Path

Brand Affinity
Learn how to leverage Brand Affinity, a tool powered by Iterable AI to help you personalize messaging to your users.
15 minutes
Course catalog
Introductory
Self-Paced Learning
Email & Mobile Marketer
Campaigns
Iterable AI
6-15 minutes

Account Roles & Permissions
In this course, you will learn how to use and set up Iterable account roles and permissions
10 minutes
Course catalog
Introductory
Email & Mobile Marketer
Account Administration
6-15 minutes
Email Implementation Partner Path

Sunsetting Users
Learn how to create a journey in Studio to automate your process for sunsetting users.
10 minutes
Course catalog
Deliverability
Self-Paced Learning
Data Manager
Deepening Knowledge
Data Management
Journeys
6-15 minutes

Deliverability 101- Troubleshooting
Learn how to trouble shoot common deliverability issues from a Deliverability Team member at Iterable
10 minutes
Course catalog
Deliverability
Introductory
Self-Paced Learning
Email
6-15 minutes
Email Implementation Partner Path

Experiments and A/B Testing
Learn about experiments and A/B testing in Iterable
15 minutes
Course catalog
Content Designer
Reporting & Analytics
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Content Design
Campaigns
Journeys
6-15 minutes
Experimentation
Email Implementation Partner Path

Advanced Handlebars
Learn to use advanced handlebars to create complex personalizations in your templates
15 minutes
Handlebars
Content Designer
Self-Paced Learning
Data Manager
Deepening Knowledge
Email & Mobile Marketer
Data Management
Content Design
6-15 minutes
Email Implementation Partner Path

Onboarding Certification Exam
In this exam, you'll have the opportunity to become Iterable Onboarding Certified!

Deliverability Scenario: Oopsies!
Answer the questions in this scenario to solve the deliverability issue!
5 minutes
Course catalog
Deliverability
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Email
5 minutes or less

Manage, Test, and Launch Your Journey
Set up your Journey to launch with success!
15 minutes
Introductory
Reporting & Analytics
Self-Paced Learning
Journeys
Foundations
6-15 minutes
Partner Fundamentals

Measuring Campaign Success with Iterable Insights
Stop guessing what worked and what didn't. Master the analytics and reporting tools in Iterable to prove your campaign's success!
30 minutes
Introductory
Analytics Manager
Reporting & Analytics
Self-Paced Learning
Foundations
6-15 minutes
Partner Fundamentals

Onboarding Certification Exam
In this exam, you'll have the opportunity to become Iterable Onboarding Certified!

Creating a Campaign
Learn how to build blast and triggered campaigns
10 minutes
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Campaigns
Email
Foundations
6-15 minutes
Partner Fundamentals

Introduction to DNS and Authentication Protocols
This is a base-level course exploring what DNS is, and how its used to improve sending security in email marketing.
10 minutes
Course catalog
Self-Paced Learning
Email & Mobile Marketer
Mini-Series
Email
Foundations
6-15 minutes
Partner Fundamentals

Template Personalization
Create more personal connections with your audience through personalization
20 minutes
Handlebars
Course catalog
Templates
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Foundations
16-30 minutes
Partner Fundamentals

Introduction to API
This course is an industry introduction to API, and how you can leverage it as an Iterable customer
10 minutes
Course catalog
Self-Paced Learning
Email & Mobile Marketer
Mini-Series
API
Foundations
6-15 minutes
Partner Fundamentals

Updating DNS Records
Add your DNS records when sending from a shared IP
5 minutes
Deliverability
Self-Paced Learning
Email
Account Administration
Foundations
5 minutes or less
Partner Fundamentals

Getting to Know Us
Get to know our company and values
5 minutes
Course catalog
Self-Paced Learning
Email & Mobile Marketer
Mini-Series
Foundations
5 minutes or less
Partner Fundamentals

Setting Up Senders
Set up and manage your senders
5 minutes
Course catalog
Self-Paced Learning
Email & Mobile Marketer
Email
Account Administration
Foundations
5 minutes or less
Partner Fundamentals

The User Profile
Learn how to navigate a user profile in Iterable.
7 minutes
Course catalog
Self-Paced Learning
Data Manager
Email & Mobile Marketer
Data Management
Foundations
6-15 minutes
Partner Fundamentals

Updating User and Event Data
Learn how to add and update user data and track events.
7 minutes
Self-Paced Learning
Data Manager
Data Management
Engineer
API
Foundations
List Management
6-15 minutes
Partner Fundamentals

Building a Base Template
Build, manage, and organize base templates in your Iterable project
15 minutes
Course catalog
Templates
Content Designer
Self-Paced Learning
Content Design
Foundations
6-15 minutes
Partner Fundamentals

Finding Your Way Through Iterable
Welcome to Iterable! In this course you'll get a high level overview of the Iterable platform.
5 minutes
Course catalog
Email & Mobile Marketer
Mini-Series
Account Administration
Foundations
5 minutes or less
Partner Fundamentals

Projects & Team Members
Manage your org's projects and team members
10 minutes
Course catalog
Self-Paced Learning
Account Administration
Foundations
6-15 minutes
Partner Fundamentals

Introduction to Email
Learn about all things email!
5 minutes
Course catalog
Self-Paced Learning
Mini-Series
Email
Foundations
5 minutes or less
Partner Fundamentals

Creating Your First Journey
Get to know the basics of using Studio to build your first Journey
20 minutes
Course catalog
Content Designer
Self-Paced Learning
Data Manager
Content Design
Journeys
Studio
Foundations
16-30 minutes
Partner Fundamentals

Message Channels and Message Types
Create message channels and types for your project
7 minutes
Deliverability
Self-Paced Learning
Account Administration
Foundations
6-15 minutes
Partner Fundamentals

Segmentation & Lists
Create a personalized experience for your recipients with targeted segments and lists. Walk away with the hands-on skills you need to confidently build, manage, and protect your Iterable project.
25 minutes
Course catalog
Self-Paced Learning
Data Manager
Email & Mobile Marketer
Data Management
Foundations
Segmentation
List Management
6-15 minutes
Partner Fundamentals

Deliverability Scenario: Pre-Launch Panic!
Solve the pre-launch deliverability scenario using your IP warming knowledge!
5 minutes
Course catalog
Deliverability
IP Warming
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Email
5 minutes or less

Deliverability 101
Become familiar with the concepts and best practices you need to get your emails to the recipients' inboxes.
20 minutes
Course catalog
Deliverability
Introductory
Self-Paced Learning
Email & Mobile Marketer
Email
Foundations
16-30 minutes
Partner Fundamentals

Building Reputation through IP and Domain Warming
Learn the key concepts and steps to conduct a successful reputation warming.
15 minutes
Course catalog
Deliverability
IP Warming
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Email
6-15 minutes
Strategy and Planning
Email Implementation Partner Path

How to Create your Data Schema
Plan and set up the data schema for your Iterable project.
15 minutes
Introductory
Analytics Manager
Self-Paced Learning
Data Manager
Data Management
Engineer
Account Administration
Foundations
6-15 minutes
Strategy and Planning
Partner Fundamentals

Dedicated vs. Shared IP
Learn the main differences between dedicated and shared IP.
10 minutes
Course catalog
Deliverability
Introductory
IP Warming
Self-Paced Learning
Email & Mobile Marketer
Email
6-15 minutes
Email Implementation Partner Path

Path Completion Badge: Intro to the MarTech Industry
Collect your badge for finishing this learning path
Path Completion Badges

Introduction to API
This course is an industry introduction to API, and how you can leverage it as an Iterable customer
10 minutes
Course catalog
Self-Paced Learning
Email & Mobile Marketer
Mini-Series
API
Foundations
6-15 minutes
Partner Fundamentals

Introduction to DNS and Authentication Protocols
This is a base-level course exploring what DNS is, and how its used to improve sending security in email marketing.
10 minutes
Course catalog
Self-Paced Learning
Email & Mobile Marketer
Mini-Series
Email
Foundations
6-15 minutes
Partner Fundamentals

Introduction to Email
Learn about all things email!
5 minutes
Course catalog
Self-Paced Learning
Mini-Series
Email
Foundations
5 minutes or less
Partner Fundamentals

Introduction to Mobile
Learn all the basics about Iterable's mobile offerings.
10 minutes
Course catalog
Mobile Push
Introductory
SMS
Mobile In-App
Self-Paced Learning
Email & Mobile Marketer
Mini-Series
Mobile
Foundations
6-15 minutes
Embedded Messaging
Partner Fundamentals

Deliverability 101
Become familiar with the concepts and best practices you need to get your emails to the recipients' inboxes.
20 minutes
Course catalog
Deliverability
Introductory
Self-Paced Learning
Email & Mobile Marketer
Email
Foundations
16-30 minutes
Partner Fundamentals

Handlebars 101
Learn about getting started with handlebars, to personalize your marketing templates!
10 minutes
Handlebars
Course catalog
Introductory
Self-Paced Learning
Data Manager
Email & Mobile Marketer
Content Design
6-15 minutes
Partner Fundamentals

Product Bite: Creating a Mobile Push Campaign
In today's bite, we'll create and launch a mobile push campaign
5 minutes
Mobile Push
Introductory
Templates
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
Campaigns
Mobile
5 minutes or less

Product Bite: Creating an In-App Campaign
In today's bite, we'll look at the steps to create an In-App Campaign.
5 minutes
Course catalog
Mobile In-App
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
Campaigns
Mobile
5 minutes or less

Embedded Messaging
Learn how to set up and create Embedded Messages in Iterable.
15 minutes
Introductory
Self-Paced Learning
Email & Mobile Marketer
Campaigns
Mobile
Journeys
6-15 minutes
Embedded Messaging

Path Completion Badge: Mobile App Channel
Collect your badge for finishing this learning path
Path Completion Badges

Mobile 101
Learn about the basics of the mobile channel in Iterable.
10 minutes
Course catalog
Introductory
Self-Paced Learning
Email & Mobile Marketer
Mobile
6-15 minutes
Partner Fundamentals

Collections 101
Learn how to create a collection and use it in a template.
10 minutes
Introductory
Content Designer
Self-Paced Learning
Data Manager
Email & Mobile Marketer
Data Management
Content Design
Catalog and Collections
6-15 minutes
Email Implementation Partner Path

Introduction to Catalog and Collections
Explore how you can personalize messages and scale content creation with Catalog and Collections.
7 minutes
Introductory
Content Designer
Self-Paced Learning
Data Manager
Email & Mobile Marketer
Data Management
Content Design
Catalog and Collections
6-15 minutes
Strategy and Planning
Email Implementation Partner Path

Catalog 101
Learn how to create a catalog, add/edit catalog items, and lookup catalog items in a template.
10 minutes
Course catalog
Introductory
Self-Paced Learning
Data Manager
Data Management
Content Design
Catalog and Collections
6-15 minutes
Email Implementation Partner Path

Path Completion Badge: Catalog and Collections
Collect your badge for finishing this learning path
Path Completion Badges

Measuring Campaign Success with Iterable Insights
Stop guessing what worked and what didn't. Master the analytics and reporting tools in Iterable to prove your campaign's success!
30 minutes
Introductory
Analytics Manager
Reporting & Analytics
Self-Paced Learning
Foundations
6-15 minutes
Partner Fundamentals

Introduction to DNS and Authentication Protocols
This is a base-level course exploring what DNS is, and how its used to improve sending security in email marketing.
10 minutes
Course catalog
Self-Paced Learning
Email & Mobile Marketer
Mini-Series
Email
Foundations
6-15 minutes
Partner Fundamentals

Updating DNS Records
Add your DNS records when sending from a shared IP
5 minutes
Deliverability
Self-Paced Learning
Email
Account Administration
Foundations
5 minutes or less
Partner Fundamentals

Message Channels and Message Types
Create message channels and types for your project
7 minutes
Deliverability
Self-Paced Learning
Account Administration
Foundations
6-15 minutes
Partner Fundamentals

Deliverability 101
Become familiar with the concepts and best practices you need to get your emails to the recipients' inboxes.
20 minutes
Course catalog
Deliverability
Introductory
Self-Paced Learning
Email & Mobile Marketer
Email
Foundations
16-30 minutes
Partner Fundamentals

Introduction to Mobile
Learn all the basics about Iterable's mobile offerings.
10 minutes
Course catalog
Mobile Push
Introductory
SMS
Mobile In-App
Self-Paced Learning
Email & Mobile Marketer
Mini-Series
Mobile
Foundations
6-15 minutes
Embedded Messaging
Partner Fundamentals

Setting Up Senders
Set up and manage your senders
5 minutes
Course catalog
Self-Paced Learning
Email & Mobile Marketer
Email
Account Administration
Foundations
5 minutes or less
Partner Fundamentals

Introduction to Email
Learn about all things email!
5 minutes
Course catalog
Self-Paced Learning
Mini-Series
Email
Foundations
5 minutes or less
Partner Fundamentals

Path Completion Badge: SMS Channel
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Path Completion Badges

SMS Troubleshooting
Get equipped to troubleshoot any SMS questions that come your way.
10 minutes
SMS
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Troubleshooting
6-15 minutes
SMS Implementation Partner Path

SMS Certification Exam
In this exam, you'll have the opportunity to become SMS Marketing Certified!
SMS
Self-Paced Learning
Certification
31+ minutes

Product Bite: Creating an SMS Campaign
Learn how to create an SMS Campaign.
6 minutes
Course catalog
Introductory
SMS
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Video Tutorials (Product Bites)
Campaigns
Mobile
6-15 minutes
SMS Implementation Partner Path

Setting Up SMS in Iterable
Get an overview of the approvals and configurations needed before you create your first SMS campaign.
10 minutes
SMS
Self-Paced Learning
Deepening Knowledge
Compliance
6-15 minutes
SMS Implementation Partner Path

Product Bite: SMS Smart Opt-In
Learn how to compliantly automate and simply SMS sign-up for your existing users.
5 minutes
SMS
Templates
Self-Paced Learning
Deepening Knowledge
Content Design
Video Tutorials (Product Bites)
Campaigns
Compliance
5 minutes or less
SMS Implementation Partner Path

Product Bite: Deep Links
Learn the high-level steps to set up deep linking to your mobile app in Iterable.
5 minutes
Introductory
SMS
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
Engineer
Campaigns
Mobile
Email
Account Administration
5 minutes or less
SMS Implementation Partner Path

Product Bite: SMS Short Links
Learn how to shorten links, track engagement, and use deep links in SMS campaigns.
3 minutes
Introductory
SMS
Templates
Analytics Manager
Content Designer
Content Design
Video Tutorials (Product Bites)
Campaigns
5 minutes or less
SMS Implementation Partner Path

Introduction to SMS
Learn the basics of SMS, including key features, sender types, and common use cases.
10 minutes
Introductory
SMS
6-15 minutes
SMS Implementation Partner Path

Introduction to SMS Compliance
Learn the basic concepts and best practices to creating compliant SMS campaigns.
16 minutes
Introductory
SMS
Self-Paced Learning
Compliance
16-30 minutes
SMS Implementation Partner Path

Product Bite: SMS Double Opt-In
Learn how to use Double Opt-in to compliantly increase your SMS subscriber base.
5 minutes
Introductory
SMS
Self-Paced Learning
Video Tutorials (Product Bites)
Compliance
5 minutes or less

Managing SMS Subscribers
Develop an acquisition strategy for SMS subscribers and set up your Iterable project to support your SMS opt-in and opt-out requirements.
12 minutes
SMS
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Compliance
Journeys
List Management
6-15 minutes
Strategy and Planning
SMS Implementation Partner Path

Planning Your SMS Contract Needs
Scope your organization's SMS needs and explore what number types will be best for you.
16 minutes
Introductory
SMS
Self-Paced Learning
Email & Mobile Marketer
16-30 minutes
Strategy and Planning
SMS Implementation Partner Path

Product Bite: SMS Campaign Metrics
Learn how to monitor SMS campaign metrics, identify poor performance, and address bounces.
5 minutes
Introductory
SMS
Reporting & Analytics
Self-Paced Learning
Video Tutorials (Product Bites)
Campaigns
5 minutes or less
SMS Implementation Partner Path

Creating Your SMS Marketing Strategy
Strategize your SMS content, program, and cross-channel integration.
20 minutes
SMS
Content Designer
Self-Paced Learning
Deepening Knowledge
Content Design
16-30 minutes
Strategy and Planning
SMS Implementation Partner Path

Product Bite: SMS Verified Contact Cards
In today's bite, we'll learn how to create, edit, and attach a contact card to an SMS campaign.
4 minutes
Introductory
SMS
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
Compliance
5 minutes or less
SMS Implementation Partner Path

Product Bite: Global SMS Settings
Learn how to use Global SMS Settings to view and edit SMS opt-out instructions by country.
3 minutes
Introductory
SMS
Email & Mobile Marketer
Video Tutorials (Product Bites)
Compliance
5 minutes or less
SMS Implementation Partner Path

Product Bite: SMS Billing
Learn how to view and interpret your SMS billing metrics.
5 minutes
Introductory
SMS
Reporting & Analytics
Self-Paced Learning
Video Tutorials (Product Bites)
Account Administration
5 minutes or less
SMS Implementation Partner Path

Product Bite: Quiet Hours
In today's bite, we'll use Quiet Hours to avoid disturbing users with messages at certain times of the day.
3 minutes
Introductory
SMS
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
Campaigns
Compliance
5 minutes or less
SMS Implementation Partner Path

User Engagement Identification Through Segmentation
Take your segmentation skills to the next level and create lists based on engagement and relative dates.
15 minutes
Course catalog
Analytics Manager
Self-Paced Learning
Data Manager
Deepening Knowledge
Email & Mobile Marketer
Data Management
Account Administration
Segmentation
List Management
6-15 minutes

The User Profile
Learn how to navigate a user profile in Iterable.
7 minutes
Course catalog
Self-Paced Learning
Data Manager
Email & Mobile Marketer
Data Management
Foundations
6-15 minutes
Partner Fundamentals

Deleting Users: API & Bulk Delete
Learn how to utilize the Iterable API to update and delete users.
10 minutes
Course catalog
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Data Management
API
6-15 minutes
Email Implementation Partner Path

Segmentation & Lists
Create a personalized experience for your recipients with targeted segments and lists. Walk away with the hands-on skills you need to confidently build, manage, and protect your Iterable project.
25 minutes
Course catalog
Self-Paced Learning
Data Manager
Email & Mobile Marketer
Data Management
Foundations
Segmentation
List Management
6-15 minutes
Partner Fundamentals

Path Completion Badge: Segmentation and Lists
Collect your badge for finishing this learning path
Path Completion Badges

Updating User and Event Data
Learn how to add and update user data and track events.
7 minutes
Self-Paced Learning
Data Manager
Data Management
Engineer
API
Foundations
List Management
6-15 minutes
Partner Fundamentals

Product Bite: Audience Insights
In today's bite, we'll use Audience Insights to understand our customers more deeply.
5 minutes
Introductory
Analytics Manager
Reporting & Analytics
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
5 minutes or less

A Moment with Support: Unsubscribers
Take a moment with the Iterable support team to learn how to pull a list of users currently unsubscribed from a message channel.
5 minutes
Introductory
Self-Paced Learning
Segmentation
Troubleshooting
A Moment with Support
5 minutes or less

Predictive Goals
Plan, create, and analyze your first Predictive Goal
15 minutes
Course catalog
Reporting & Analytics
Self-Paced Learning
Data Manager
Deepening Knowledge
Email & Mobile Marketer
Data Management
Iterable AI
6-15 minutes

Iterable's Personalization Capabilities Framework
Strategize how to create relevant and personal customer experiences with Iterable's Personalization Capabilities Framework.
15 minutes
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
6-15 minutes
Strategy and Planning

How to Create your Data Schema
Plan and set up the data schema for your Iterable project.
15 minutes
Introductory
Analytics Manager
Self-Paced Learning
Data Manager
Data Management
Engineer
Account Administration
Foundations
6-15 minutes
Strategy and Planning
Partner Fundamentals

Path Completion Badge: Strategy and Planning
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Path Completion Badges

Introduction to AI in Marketing
Get an overview of how to use AI in Marketing and see a summary of the Iterable AI features.
15 minutes
Introductory
Self-Paced Learning
Iterable AI
6-15 minutes

AI and the Personalization Capabilities Framework
Strategize how to elevate personal customer experiences by using AI in Iterable's Personalization Capabilities Framework.
12 minutes
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Iterable AI
6-15 minutes
Strategy and Planning

Ask an Expert Series: Strategies for your Iterable Onboarding Experience
Learn to think like a growth marketer during your onboarding at Iterable.
15 minutes
Course catalog
Introductory
Self-Paced Learning
Email & Mobile Marketer
Data Management
Mini-Series
Ask an Expert
6-15 minutes
Strategy and Planning

Ask an Expert Series: Using Your Data to Drive Personalization
Learn about data types and how to create personalized content.
10 minutes
Course catalog
Introductory
Templates
Self-Paced Learning
Email & Mobile Marketer
Data Management
Mini-Series
Ask an Expert
6-15 minutes
Strategy and Planning

Spring Cleaning Your Data: Get set up for marketing success!
60 minutes
Course catalog
Self-Paced Learning
Data Manager
Deepening Knowledge
Email & Mobile Marketer
Data Management
Recorded Live Training
31+ minutes
Strategy and Planning

Building Reputation through IP and Domain Warming
Learn the key concepts and steps to conduct a successful reputation warming.
15 minutes
Course catalog
Deliverability
IP Warming
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Email
6-15 minutes
Strategy and Planning
Email Implementation Partner Path

Deliverability Scenario: Pre-Launch Panic!
Solve the pre-launch deliverability scenario using your IP warming knowledge!
5 minutes
Course catalog
Deliverability
IP Warming
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Email
5 minutes or less

Deliverability Scenario: Oopsies!
Answer the questions in this scenario to solve the deliverability issue!
5 minutes
Course catalog
Deliverability
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Email
5 minutes or less

Ask an Expert Series: Using Your Data to Drive Personalization
Learn about data types and how to create personalized content.
10 minutes
Course catalog
Introductory
Templates
Self-Paced Learning
Email & Mobile Marketer
Data Management
Mini-Series
Ask an Expert
6-15 minutes
Strategy and Planning

Ask an Expert Series: Bounce Handling with Workflows
Learn about how to handle bounced messages in Iterable with journeys (formerly know as workflows).
10 minutes
Course catalog
Deliverability
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Journeys
Ask an Expert
6-15 minutes
Strategy and Planning

Ask an Expert Series: Strategic Services; Personalization Maturity
Learn about personalization maturity and how to get there with Senior Strategic Services Consultant, Brett Eckrich
20 minutes
Course catalog
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Mini-Series
Ask an Expert
16-30 minutes
Strategy and Planning

Ask an Expert Series : IP Warming Best Practices
Learn about IP warming best practices, do's and dont's.
10 minutes
Course catalog
Deliverability
Introductory
IP Warming
Self-Paced Learning
Email & Mobile Marketer
Mini-Series
Email
Ask an Expert
6-15 minutes
Strategy and Planning
Email Implementation Partner Path

Ask an Expert Series: Leveraging Brand Affinity
Adding value through Iterable AI
10 minutes
Course catalog
Introductory
Self-Paced Learning
Email & Mobile Marketer
Mini-Series
Iterable AI
Ask an Expert
6-15 minutes
Strategy and Planning

Ask an Expert Series: Overview Pages and Foldering
Learn about the Overview Pages for Campaigns, Template and Workflows, as well as the foldlering feature.
15 minutes
Introductory
Templates
Self-Paced Learning
Email & Mobile Marketer
Mini-Series
Campaigns
Journeys
Ask an Expert
6-15 minutes

Ask an Expert Series: Strategies for your Iterable Onboarding Experience
Learn to think like a growth marketer during your onboarding at Iterable.
15 minutes
Course catalog
Introductory
Self-Paced Learning
Email & Mobile Marketer
Data Management
Mini-Series
Ask an Expert
6-15 minutes
Strategy and Planning

Ask an Expert Series: SMS Strategy and Insights
Learn about key SMS strategy best practices and insights from an expert at Iterable!
15 minutes
Course catalog
SMS
Self-Paced Learning
Deepening Knowledge
Mini-Series
Mobile
Ask an Expert
6-15 minutes
Strategy and Planning
Partner Fundamentals

Ask an Expert Series: Frequently Asked Customer Support Questions
Learn about four of the most frequently asked customer support questions from an expert on our Technical Support Team.
20 minutes
Course catalog
Introductory
Self-Paced Learning
Email & Mobile Marketer
Mini-Series
Campaigns
Journeys
Ask an Expert
16-30 minutes

Ask an Expert Series: Expanding Past Transactional with SMS
Learn how to be a strategic marketer when utilizing the SMS mobile channel!
20 minutes
Course catalog
SMS
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Mini-Series
Campaigns
Mobile
Ask an Expert
16-30 minutes
Strategy and Planning

Product Bite: Creating a Web Push Campaign
Learn how to create a web push campaign for your mobile marketing efforts
4 minutes
Introductory
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Video Tutorials (Product Bites)
Campaigns
5 minutes or less
Web Push

Product Bite: In-Browser Messaging
In today's bite, we'll set up in-browser messaging and send our first campaign.
4 minutes
Introductory
Content Designer
Self-Paced Learning
Content Design
Video Tutorials (Product Bites)
Campaigns
5 minutes or less
In-Browser (Web In-App)

Path Completion Badge: Web Channel
Collect your badge for finishing this learning path
Path Completion Badges

Embedded Messaging
Learn how to set up and create Embedded Messages in Iterable.
15 minutes
Introductory
Self-Paced Learning
Email & Mobile Marketer
Campaigns
Mobile
Journeys
6-15 minutes
Embedded Messaging

Finding Your Way Through Iterable
Welcome to Iterable! In this course you'll get a high level overview of the Iterable platform.
5 minutes
Course catalog
Email & Mobile Marketer
Mini-Series
Account Administration
Foundations
5 minutes or less
Partner Fundamentals

Getting to Know Us
Get to know our company and values
5 minutes
Course catalog
Self-Paced Learning
Email & Mobile Marketer
Mini-Series
Foundations
5 minutes or less
Partner Fundamentals

Introduction to DNS and Authentication Protocols
This is a base-level course exploring what DNS is, and how its used to improve sending security in email marketing.
10 minutes
Course catalog
Self-Paced Learning
Email & Mobile Marketer
Mini-Series
Email
Foundations
6-15 minutes
Partner Fundamentals

Creating a Campaign
Learn how to build blast and triggered campaigns
10 minutes
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Campaigns
Email
Foundations
6-15 minutes
Partner Fundamentals

Deliverability 101
Become familiar with the concepts and best practices you need to get your emails to the recipients' inboxes.
20 minutes
Course catalog
Deliverability
Introductory
Self-Paced Learning
Email & Mobile Marketer
Email
Foundations
16-30 minutes
Partner Fundamentals

Path Completion Badge: Email Channel
Collect your badge for finishing this learning path
Path Completion Badges

Setting Up Senders
Set up and manage your senders
5 minutes
Course catalog
Self-Paced Learning
Email & Mobile Marketer
Email
Account Administration
Foundations
5 minutes or less
Partner Fundamentals

Message Channels and Message Types
Create message channels and types for your project
7 minutes
Deliverability
Self-Paced Learning
Account Administration
Foundations
6-15 minutes
Partner Fundamentals

Building Reputation through IP and Domain Warming
Learn the key concepts and steps to conduct a successful reputation warming.
15 minutes
Course catalog
Deliverability
IP Warming
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Email
6-15 minutes
Strategy and Planning
Email Implementation Partner Path

Introduction to Email
Learn about all things email!
5 minutes
Course catalog
Self-Paced Learning
Mini-Series
Email
Foundations
5 minutes or less
Partner Fundamentals

Dedicated vs. Shared IP
Learn the main differences between dedicated and shared IP.
10 minutes
Course catalog
Deliverability
Introductory
IP Warming
Self-Paced Learning
Email & Mobile Marketer
Email
6-15 minutes
Email Implementation Partner Path

Product Bite: Smart Ingest
Learn how to use Smart Ingest to activate data from leading data warehouses directly on Iterable.
8 minutes
Introductory
Self-Paced Learning
Data Manager
Data Management
Integrations
Video Tutorials (Product Bites)
6-15 minutes
Smart Ingest

Deleting Users: API & Bulk Delete
Learn how to utilize the Iterable API to update and delete users.
10 minutes
Course catalog
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Data Management
API
6-15 minutes
Email Implementation Partner Path

The User Profile
Learn how to navigate a user profile in Iterable.
7 minutes
Course catalog
Self-Paced Learning
Data Manager
Email & Mobile Marketer
Data Management
Foundations
6-15 minutes
Partner Fundamentals

Product Bite: Data Feeds
Learn what a data feed is and how to use it in Iterable.
5 minutes
Course catalog
Data Feeds
Content Designer
Self-Paced Learning
Deepening Knowledge
Data Management
Content Design
Video Tutorials (Product Bites)
Engineer
Email
5 minutes or less
Email Implementation Partner Path

Iterable & GDPR
Learn about how Iterable supports you to be compliant with GDPR law.
8 minutes
Course catalog
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Data Management
Compliance
6-15 minutes
Email Implementation Partner Path

Introduction to Catalog and Collections
Explore how you can personalize messages and scale content creation with Catalog and Collections.
7 minutes
Introductory
Content Designer
Self-Paced Learning
Data Manager
Email & Mobile Marketer
Data Management
Content Design
Catalog and Collections
6-15 minutes
Strategy and Planning
Email Implementation Partner Path

Creating and Managing Your API Key
Learn how to set up an API key.
10 minutes
Course catalog
Self-Paced Learning
Deepening Knowledge
Engineer
API
6-15 minutes

Product Bite: Creating a System Webhook
Learn how to set up a system webhook.
3 minutes
Introductory
Self-Paced Learning
Data Manager
Data Management
Integrations
Video Tutorials (Product Bites)
Engineer
Webhook
5 minutes or less
Email Implementation Partner Path

How to Create your Data Schema
Plan and set up the data schema for your Iterable project.
15 minutes
Introductory
Analytics Manager
Self-Paced Learning
Data Manager
Data Management
Engineer
Account Administration
Foundations
6-15 minutes
Strategy and Planning
Partner Fundamentals

Updating User and Event Data
Learn how to add and update user data and track events.
7 minutes
Self-Paced Learning
Data Manager
Data Management
Engineer
API
Foundations
List Management
6-15 minutes
Partner Fundamentals

Path Completion Badge: Data Management
Collect your badge for finishing this learning path
Path Completion Badges

Sunsetting Users
Learn how to create a journey in Studio to automate your process for sunsetting users.
10 minutes
Course catalog
Deliverability
Self-Paced Learning
Data Manager
Deepening Knowledge
Data Management
Journeys
6-15 minutes

Building a Base Template
Build, manage, and organize base templates in your Iterable project
15 minutes
Course catalog
Templates
Content Designer
Self-Paced Learning
Content Design
Foundations
6-15 minutes
Partner Fundamentals

Template Personalization
Create more personal connections with your audience through personalization
20 minutes
Handlebars
Course catalog
Templates
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Foundations
16-30 minutes
Partner Fundamentals

A Moment with Support: Updating User Profile Fields and Custom Events Used to Trigger Journeys
Take a moment with the Iterable support team to learn what happens when you update a user profile field or a custom event that is used to trigger a Journey.
10 minutes
Self-Paced Learning
Deepening Knowledge
Journeys
A Moment with Support
6-15 minutes

A Moment with Support: Formatting the Current Date with Handlebars
Take a moment with the Iterable support team to correctly format the current date with handlebars.
4 minutes
Handlebars
Templates
Content Designer
Self-Paced Learning
Deepening Knowledge
Content Design
Troubleshooting
A Moment with Support
5 minutes or less

A Moment with Support: Utilizing Custom Event Data
Take a moment with the Iterable support team to review how to use custom event data in templates.
5 minutes
Handlebars
Templates
Content Designer
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Content Design
Campaigns
Troubleshooting
A Moment with Support
5 minutes or less

A Moment with Support: List Subscribe vs. List Membership in Segmentation
Take a moment with the Iterable support team to review the difference between "List Subscribe" and "List Membership" queries in segmentation
6 minutes
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Segmentation
List Management
Troubleshooting
A Moment with Support
6-15 minutes

A Moment with Support: Delay Tile Logic
Take a moment with the Iterable support team to review the nuances of delay tile logic in journeys.
6 minutes
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Journeys
Studio
Troubleshooting
A Moment with Support
6-15 minutes

A Moment with Support: Unsubscribers
Take a moment with the Iterable support team to learn how to pull a list of users currently unsubscribed from a message channel.
5 minutes
Introductory
Self-Paced Learning
Segmentation
Troubleshooting
A Moment with Support
5 minutes or less

A Moment with Support: Looping over Arrays
Take a moment with the Iterable support team to review the correct way to use the #each helper to loop over arrays.
5 minutes
Handlebars
Content Designer
Self-Paced Learning
Deepening Knowledge
Content Design
Troubleshooting
A Moment with Support
5 minutes or less

A Moment with Support: Using Handlebars to Generate Random Numbers
Take a moment with the Iterable support team to learn how to generate random numbers using handlebar logic.
10 minutes
Handlebars
Templates
Self-Paced Learning
Deepening Knowledge
Content Design
A Moment with Support
6-15 minutes

A Moment with Support: Journey Entry Rules
Take a moment with the Iterable support team to troubleshoot a common journey entry rules issue
4 minutes
Course catalog
Self-Paced Learning
Deepening Knowledge
Journeys
Troubleshooting
A Moment with Support
5 minutes or less

A Moment with Support: Cloning Templates with Locale Versions
Take a moment with the Iterable support team to review what happens when we clone a template with different locale versions.
5 minutes
Templates
Content Designer
Self-Paced Learning
Deepening Knowledge
Content Design
Troubleshooting
A Moment with Support
5 minutes or less

A Moment with Support: Error Messaging in Templates
Take a moment with the Iterable support team to troubleshoot common errors in the template editor.
4 minutes
Handlebars
Templates
Content Designer
Self-Paced Learning
Deepening Knowledge
Content Design
Troubleshooting
A Moment with Support
5 minutes or less

Path Completion Badge: Account Administration
Collect your badge for finishing this learning path
Path Completion Badges

Account Roles & Permissions
In this course, you will learn how to use and set up Iterable account roles and permissions
10 minutes
Course catalog
Introductory
Email & Mobile Marketer
Account Administration
6-15 minutes
Email Implementation Partner Path

Message Channels and Message Types
Create message channels and types for your project
7 minutes
Deliverability
Self-Paced Learning
Account Administration
Foundations
6-15 minutes
Partner Fundamentals

Product Bite: Monitoring Usage and Billing
Learn how to monitor your account limits and track usage.
3 minutes
Course catalog
Introductory
Analytics Manager
Reporting & Analytics
Self-Paced Learning
Data Manager
Email & Mobile Marketer
Data Management
Video Tutorials (Product Bites)
Account Administration
5 minutes or less

Projects & Team Members
Manage your org's projects and team members
10 minutes
Course catalog
Self-Paced Learning
Account Administration
Foundations
6-15 minutes
Partner Fundamentals

Setting Up Senders
Set up and manage your senders
5 minutes
Course catalog
Self-Paced Learning
Email & Mobile Marketer
Email
Account Administration
Foundations
5 minutes or less
Partner Fundamentals

Applied AI: Strategic Re-Engagement with Next Best Action
Strategize and create AI-informed re-engagement experiences for your customers.
10 minutes
Content Designer
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Content Design
Campaigns
Iterable AI
6-15 minutes
Strategy and Planning

Product Bite: Next Best Action
Use AI to generate re-engagement campaigns and gain insight into what content has engaged your users in the past.
4 minutes
Introductory
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
Campaigns
Iterable AI
5 minutes or less

Predictive Goals
Plan, create, and analyze your first Predictive Goal
15 minutes
Course catalog
Reporting & Analytics
Self-Paced Learning
Data Manager
Deepening Knowledge
Email & Mobile Marketer
Data Management
Iterable AI
6-15 minutes

Applied AI: Maximizing the Value of Brand Affinity
Check out some specific use cases for Brand Affinity and get inspired to start or improve the use of Brand Affinity labels in your communication.
15 minutes
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Iterable AI
6-15 minutes

Brand Affinity
Learn how to leverage Brand Affinity, a tool powered by Iterable AI to help you personalize messaging to your users.
15 minutes
Course catalog
Introductory
Self-Paced Learning
Email & Mobile Marketer
Campaigns
Iterable AI
6-15 minutes

Product Bite: Channel Optimization
In today's bite, we'll learn how to send campaigns using Channel Optimization.
5 minutes
Mobile Push
Introductory
SMS
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Video Tutorials (Product Bites)
Campaigns
Iterable AI
Email
Journeys
Studio
5 minutes or less

Product Bite: Copy Assist
Learn how to use Copy Assist to expedite the process of writing copy for your campaigns.
3 minutes
Introductory
Templates
Content Designer
Self-Paced Learning
Content Design
Video Tutorials (Product Bites)
Campaigns
Iterable AI
5 minutes or less

AI and the Personalization Capabilities Framework
Strategize how to elevate personal customer experiences by using AI in Iterable's Personalization Capabilities Framework.
12 minutes
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Iterable AI
6-15 minutes
Strategy and Planning

Path Completion Badge: Iterable's AI Suite
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Path Completion Badges

Applied AI: Using Predictive Goals to Drive Business Goals
Explore strategies and examples for up-leveling your use of Predictive Goals in your marketing program.
20 minutes
Reporting & Analytics
Self-Paced Learning
Deepening Knowledge
Content Design
Iterable AI
16-30 minutes
Strategy and Planning

Applied AI: Copy Assist and Journey Assist Quick Wins
Learn how to leverage two easy-to-use AI features for improved performance and time-saving.
10 minutes
Self-Paced Learning
Deepening Knowledge
Iterable AI
Journeys
6-15 minutes

Product Bite: Frequency Optimization
Learn how to optimize frequency caps based on your users’ personal preferences.
5 minutes
Mobile Push
Introductory
SMS
Self-Paced Learning
Video Tutorials (Product Bites)
Campaigns
Iterable AI
Email
5 minutes or less

Product Bite: Send Time Optimization
Learn what STO is and how to use it in Iterable.
5 minutes
Introductory
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
Campaigns
Iterable AI
5 minutes or less

Introduction to AI in Marketing
Get an overview of how to use AI in Marketing and see a summary of the Iterable AI features.
15 minutes
Introductory
Self-Paced Learning
Iterable AI
6-15 minutes

Product Bite: Journey Assist
Learn how to use Journey Assist to create or edit journeys with a simple prompt.
4 minutes
Introductory
Self-Paced Learning
Video Tutorials (Product Bites)
Iterable AI
Journeys
5 minutes or less

Proving the ROI of AI
Learn how to measure AI lift and how to communicate lift with stakeholders.
20 minutes
Analytics Manager
Reporting & Analytics
Self-Paced Learning
Deepening Knowledge
Iterable AI
Journeys
16-30 minutes
Experimentation

AI Marketing Process Checklist
Download this checklist and use it as you go through your campaign creation process to check if Iterable AI can assist you. (Not required for path completion)
Self-Paced Learning
Deepening Knowledge
Campaigns
Iterable AI

Path Completion Badge: Campaigns
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Path Completion Badges

Product Bite: Creating an In-App Campaign
In today's bite, we'll look at the steps to create an In-App Campaign.
5 minutes
Course catalog
Mobile In-App
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
Campaigns
Mobile
5 minutes or less

Product Bite: Creating an SMS Campaign
Learn how to create an SMS Campaign.
6 minutes
Course catalog
Introductory
SMS
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Video Tutorials (Product Bites)
Campaigns
Mobile
6-15 minutes
SMS Implementation Partner Path

Product Bite: Channel Optimization
In today's bite, we'll learn how to send campaigns using Channel Optimization.
5 minutes
Mobile Push
Introductory
SMS
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Video Tutorials (Product Bites)
Campaigns
Iterable AI
Email
Journeys
Studio
5 minutes or less

Message Channels and Message Types
Create message channels and types for your project
7 minutes
Deliverability
Self-Paced Learning
Account Administration
Foundations
6-15 minutes
Partner Fundamentals

Creating a Campaign
Learn how to build blast and triggered campaigns
10 minutes
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Campaigns
Email
Foundations
6-15 minutes
Partner Fundamentals

Tracking Campaign Conversions
Learn how to track campaign conversions in your Iterable project.
15 minutes
Course catalog
Reporting & Analytics
Self-Paced Learning
Data Manager
Deepening Knowledge
Email & Mobile Marketer
Data Management
Campaigns
API
6-15 minutes
Email Implementation Partner Path

Product Bite: Send Time Optimization
Learn what STO is and how to use it in Iterable.
5 minutes
Introductory
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
Campaigns
Iterable AI
5 minutes or less

Experiments and A/B Testing
Learn about experiments and A/B testing in Iterable
15 minutes
Course catalog
Content Designer
Reporting & Analytics
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Content Design
Campaigns
Journeys
6-15 minutes
Experimentation
Email Implementation Partner Path

Product Bite: In-Browser Messaging
In today's bite, we'll set up in-browser messaging and send our first campaign.
4 minutes
Introductory
Content Designer
Self-Paced Learning
Content Design
Video Tutorials (Product Bites)
Campaigns
5 minutes or less
In-Browser (Web In-App)

Product Bite: Quiet Hours
In today's bite, we'll use Quiet Hours to avoid disturbing users with messages at certain times of the day.
3 minutes
Introductory
SMS
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
Campaigns
Compliance
5 minutes or less
SMS Implementation Partner Path

Product Bite: Creating a Web Push Campaign
Learn how to create a web push campaign for your mobile marketing efforts
4 minutes
Introductory
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Video Tutorials (Product Bites)
Campaigns
5 minutes or less
Web Push

Product Bite: Creating a Mobile Push Campaign
In today's bite, we'll create and launch a mobile push campaign
5 minutes
Mobile Push
Introductory
Templates
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
Campaigns
Mobile
5 minutes or less

Product Bite: Adding an Organization Member
In today's bite, we'll add a new team member to your Iterable org
2 minutes
Self-Paced Learning
Video Tutorials (Product Bites)
Mini-Series
Account Administration
5 minutes or less

Product Bite: Creating a Blast Campaign
In today's bite, we'll create and send a new blast campaign
5 minutes
Course catalog
Introductory
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Video Tutorials (Product Bites)
Campaigns
Email
5 minutes or less

Product Bite: Journey Assist
Learn how to use Journey Assist to create or edit journeys with a simple prompt.
4 minutes
Introductory
Self-Paced Learning
Video Tutorials (Product Bites)
Iterable AI
Journeys
5 minutes or less

Product Bite: Audience Insights
In today's bite, we'll use Audience Insights to understand our customers more deeply.
5 minutes
Introductory
Analytics Manager
Reporting & Analytics
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
5 minutes or less

Product Bite: Creating a Triggered Campaign
In today's bite, we'll create and activate a new triggered campaign
4 minutes
Course catalog
Introductory
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Video Tutorials (Product Bites)
Mini-Series
Campaigns
Email
5 minutes or less

Product Bite: SMS Smart Opt-In
Learn how to compliantly automate and simply SMS sign-up for your existing users.
5 minutes
SMS
Templates
Self-Paced Learning
Deepening Knowledge
Content Design
Video Tutorials (Product Bites)
Campaigns
Compliance
5 minutes or less
SMS Implementation Partner Path

Product Bite: Frequency Capping
Learn how to set frequency capping for your channels and message types.
6 minutes
Mobile Push
Introductory
SMS
Self-Paced Learning
Video Tutorials (Product Bites)
Campaigns
Email
6-15 minutes

Product Bite: Creating an In-App Template
In today's bite, we'll create an in-app template that can be added to a campaign or journey.
6 minutes
Introductory
Templates
Mobile In-App
Content Designer
Self-Paced Learning
Content Design
Video Tutorials (Product Bites)
Mobile
6-15 minutes

Product Bite: Creating a Web Push Campaign
Learn how to create a web push campaign for your mobile marketing efforts
4 minutes
Introductory
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Video Tutorials (Product Bites)
Campaigns
5 minutes or less
Web Push

Product Bite: SMS Verified Contact Cards
In today's bite, we'll learn how to create, edit, and attach a contact card to an SMS campaign.
4 minutes
Introductory
SMS
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
Compliance
5 minutes or less
SMS Implementation Partner Path

Product Bite: Custom Fonts in Templates
In today's bite, we'll look at how to add custom fonts to your email templates.
4 minutes
Course catalog
Introductory
Templates
Content Designer
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Content Design
Video Tutorials (Product Bites)
Email
5 minutes or less
Email Implementation Partner Path

Product Bite: Copy Assist
Learn how to use Copy Assist to expedite the process of writing copy for your campaigns.
3 minutes
Introductory
Templates
Content Designer
Self-Paced Learning
Content Design
Video Tutorials (Product Bites)
Campaigns
Iterable AI
5 minutes or less

Product Bite: Monitoring Usage and Billing
Learn how to monitor your account limits and track usage.
3 minutes
Course catalog
Introductory
Analytics Manager
Reporting & Analytics
Self-Paced Learning
Data Manager
Email & Mobile Marketer
Data Management
Video Tutorials (Product Bites)
Account Administration
5 minutes or less

Product Bite: Data Schema Management Tools
Learn how to manage your data schema in Iterable.
5 minutes
Introductory
Self-Paced Learning
Data Manager
Data Management
Video Tutorials (Product Bites)
Account Administration
5 minutes or less

Product Bite: Deep Links
Learn the high-level steps to set up deep linking to your mobile app in Iterable.
5 minutes
Introductory
SMS
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
Engineer
Campaigns
Mobile
Email
Account Administration
5 minutes or less
SMS Implementation Partner Path

Product Bite: Creating and Applying Snippets
In today's bite, we'll create a new Snippet and add it to a template
4 minutes
Course catalog
Introductory
Templates
Self-Paced Learning
Content Design
Video Tutorials (Product Bites)
Mini-Series
Email
5 minutes or less

Product Bite: SMS Short Links
Learn how to shorten links, track engagement, and use deep links in SMS campaigns.
3 minutes
Introductory
SMS
Templates
Analytics Manager
Content Designer
Content Design
Video Tutorials (Product Bites)
Campaigns
5 minutes or less
SMS Implementation Partner Path

Product Bite: Creating an SMS Campaign
Learn how to create an SMS Campaign.
6 minutes
Course catalog
Introductory
SMS
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Video Tutorials (Product Bites)
Campaigns
Mobile
6-15 minutes
SMS Implementation Partner Path

Product Bite: Creating an Embedded Message Campaign
Learn how to create an Embedded Message Campaign in Iterable.
5 minutes
Introductory
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Video Tutorials (Product Bites)
Campaigns
Mobile
5 minutes or less
Embedded Messaging

Product Bite: Data Feeds
Learn what a data feed is and how to use it in Iterable.
5 minutes
Course catalog
Data Feeds
Content Designer
Self-Paced Learning
Deepening Knowledge
Data Management
Content Design
Video Tutorials (Product Bites)
Engineer
Email
5 minutes or less
Email Implementation Partner Path

Product Bite: Global SMS Settings
Learn how to use Global SMS Settings to view and edit SMS opt-out instructions by country.
3 minutes
Introductory
SMS
Email & Mobile Marketer
Video Tutorials (Product Bites)
Compliance
5 minutes or less
SMS Implementation Partner Path

Product Bite: Campaign Performance Alerts
Learn how to get alerted if your campaign doesn't perform as expected.
4 minutes
Introductory
Analytics Manager
Reporting & Analytics
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
Campaigns
Webhook
5 minutes or less
Email Implementation Partner Path

Product Bite: Next Best Action
Use AI to generate re-engagement campaigns and gain insight into what content has engaged your users in the past.
4 minutes
Introductory
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
Campaigns
Iterable AI
5 minutes or less

Product Bite: Dynamic Content Builder
Learn how to set up dynamic content in your templates with no code or handlebars.
3 minutes
Introductory
Templates
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Video Tutorials (Product Bites)
5 minutes or less

Product Bite: In-Browser Messaging
In today's bite, we'll set up in-browser messaging and send our first campaign.
4 minutes
Introductory
Content Designer
Self-Paced Learning
Content Design
Video Tutorials (Product Bites)
Campaigns
5 minutes or less
In-Browser (Web In-App)

Product Bite: Creating a System Webhook
Learn how to set up a system webhook.
3 minutes
Introductory
Self-Paced Learning
Data Manager
Data Management
Integrations
Video Tutorials (Product Bites)
Engineer
Webhook
5 minutes or less
Email Implementation Partner Path

Product Bite: Channel Optimization
In today's bite, we'll learn how to send campaigns using Channel Optimization.
5 minutes
Mobile Push
Introductory
SMS
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Video Tutorials (Product Bites)
Campaigns
Iterable AI
Email
Journeys
Studio
5 minutes or less

Product Bite: Send Time Optimization
Learn what STO is and how to use it in Iterable.
5 minutes
Introductory
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
Campaigns
Iterable AI
5 minutes or less

Product Bite: Creating an In-App Campaign
In today's bite, we'll look at the steps to create an In-App Campaign.
5 minutes
Course catalog
Mobile In-App
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
Campaigns
Mobile
5 minutes or less

Product Bite: SMS Campaign Metrics
Learn how to monitor SMS campaign metrics, identify poor performance, and address bounces.
5 minutes
Introductory
SMS
Reporting & Analytics
Self-Paced Learning
Video Tutorials (Product Bites)
Campaigns
5 minutes or less
SMS Implementation Partner Path

Product Bite: Creating a Mobile Push Campaign
In today's bite, we'll create and launch a mobile push campaign
5 minutes
Mobile Push
Introductory
Templates
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
Campaigns
Mobile
5 minutes or less

Product Bite: Quiet Hours
In today's bite, we'll use Quiet Hours to avoid disturbing users with messages at certain times of the day.
3 minutes
Introductory
SMS
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
Campaigns
Compliance
5 minutes or less
SMS Implementation Partner Path

Product Bite: Integrating with Movable Ink
Learn how to easily use Movable Ink content in your Iterable templates.
2 minutes
Introductory
Templates
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Integrations
Content Design
Video Tutorials (Product Bites)
5 minutes or less

Product Bite: Data Sync
Learn how to send Iterable customer data to your data warehouse for a unified view of customer engagement.
5 minutes
Course catalog
Analytics Manager
Self-Paced Learning
Data Manager
Deepening Knowledge
Data Management
Integrations
Video Tutorials (Product Bites)
Engineer
5 minutes or less

Product Bite: Creating a Project
Let's create a new project in Iterable in today's Product Bite!
4 minutes
Course catalog
Introductory
Self-Paced Learning
Video Tutorials (Product Bites)
Account Administration
5 minutes or less
Email Implementation Partner Path

Product Bite: Frequency Optimization
Learn how to optimize frequency caps based on your users’ personal preferences.
5 minutes
Mobile Push
Introductory
SMS
Self-Paced Learning
Video Tutorials (Product Bites)
Campaigns
Iterable AI
Email
5 minutes or less

Product Bite: Studio
Explore Iterable's Studio at a high level
8 minutes
Course catalog
Introductory
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Video Tutorials (Product Bites)
Mini-Series
Journeys
Studio
6-15 minutes

Product Bite: SMS Billing
Learn how to view and interpret your SMS billing metrics.
5 minutes
Introductory
SMS
Reporting & Analytics
Self-Paced Learning
Video Tutorials (Product Bites)
Account Administration
5 minutes or less
SMS Implementation Partner Path

Deliverability 101
Become familiar with the concepts and best practices you need to get your emails to the recipients' inboxes.
20 minutes
Course catalog
Deliverability
Introductory
Self-Paced Learning
Email & Mobile Marketer
Email
Foundations
16-30 minutes
Partner Fundamentals

Deliverability Scenario: Pre-Launch Panic!
Solve the pre-launch deliverability scenario using your IP warming knowledge!
5 minutes
Course catalog
Deliverability
IP Warming
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Email
5 minutes or less

Sunsetting Users
Learn how to create a journey in Studio to automate your process for sunsetting users.
10 minutes
Course catalog
Deliverability
Self-Paced Learning
Data Manager
Deepening Knowledge
Data Management
Journeys
6-15 minutes

Deliverability 101- Troubleshooting
Learn how to trouble shoot common deliverability issues from a Deliverability Team member at Iterable
10 minutes
Course catalog
Deliverability
Introductory
Self-Paced Learning
Email
6-15 minutes
Email Implementation Partner Path

Holiday Deliverability: Making Your List and Checking It Twice
Holiday season deliverability-focused webinar
60 min
Course catalog
Deliverability
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Recorded Live Training
Email
31+ minutes
Strategy and Planning

Dedicated vs. Shared IP
Learn the main differences between dedicated and shared IP.
10 minutes
Course catalog
Deliverability
Introductory
IP Warming
Self-Paced Learning
Email & Mobile Marketer
Email
6-15 minutes
Email Implementation Partner Path

Deliverability Scenario: Oopsies!
Answer the questions in this scenario to solve the deliverability issue!
5 minutes
Course catalog
Deliverability
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Email
5 minutes or less

Bounce Handling
Learn how to manage bounces in Iterable to maintain good deliverability.
20 minutes
Deliverability
Self-Paced Learning
Deepening Knowledge
Email
Journeys
Segmentation
List Management
Troubleshooting
16-30 minutes

Path Completion Badge: Deliverability Management
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Path Completion Badges

Building Reputation through IP and Domain Warming
Learn the key concepts and steps to conduct a successful reputation warming.
15 minutes
Course catalog
Deliverability
IP Warming
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Email
6-15 minutes
Strategy and Planning
Email Implementation Partner Path

Introduction to API
This course is an industry introduction to API, and how you can leverage it as an Iterable customer
10 minutes
Course catalog
Self-Paced Learning
Email & Mobile Marketer
Mini-Series
API
Foundations
6-15 minutes
Partner Fundamentals

The User Profile
Learn how to navigate a user profile in Iterable.
7 minutes
Course catalog
Self-Paced Learning
Data Manager
Email & Mobile Marketer
Data Management
Foundations
6-15 minutes
Partner Fundamentals

Segmentation & Lists
Create a personalized experience for your recipients with targeted segments and lists. Walk away with the hands-on skills you need to confidently build, manage, and protect your Iterable project.
25 minutes
Course catalog
Self-Paced Learning
Data Manager
Email & Mobile Marketer
Data Management
Foundations
Segmentation
List Management
6-15 minutes
Partner Fundamentals

Projects & Team Members
Manage your org's projects and team members
10 minutes
Course catalog
Self-Paced Learning
Account Administration
Foundations
6-15 minutes
Partner Fundamentals

Updating User and Event Data
Learn how to add and update user data and track events.
7 minutes
Self-Paced Learning
Data Manager
Data Management
Engineer
API
Foundations
List Management
6-15 minutes
Partner Fundamentals

How to Create your Data Schema
Plan and set up the data schema for your Iterable project.
15 minutes
Introductory
Analytics Manager
Self-Paced Learning
Data Manager
Data Management
Engineer
Account Administration
Foundations
6-15 minutes
Strategy and Planning
Partner Fundamentals

Creating a Campaign
Learn how to build blast and triggered campaigns
10 minutes
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Campaigns
Email
Foundations
6-15 minutes
Partner Fundamentals

Manage, Test, and Launch Your Journey
Set up your Journey to launch with success!
15 minutes
Introductory
Reporting & Analytics
Self-Paced Learning
Journeys
Foundations
6-15 minutes
Partner Fundamentals

Creating Your First Journey
Get to know the basics of using Studio to build your first Journey
20 minutes
Course catalog
Content Designer
Self-Paced Learning
Data Manager
Content Design
Journeys
Studio
Foundations
16-30 minutes
Partner Fundamentals

Product Bite: Data Feeds
Learn what a data feed is and how to use it in Iterable.
5 minutes
Course catalog
Data Feeds
Content Designer
Self-Paced Learning
Deepening Knowledge
Data Management
Content Design
Video Tutorials (Product Bites)
Engineer
Email
5 minutes or less
Email Implementation Partner Path

Path Completion Badge: Content Design
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Path Completion Badges

A Moment with Support: Error Messaging in Templates
Take a moment with the Iterable support team to troubleshoot common errors in the template editor.
4 minutes
Handlebars
Templates
Content Designer
Self-Paced Learning
Deepening Knowledge
Content Design
Troubleshooting
A Moment with Support
5 minutes or less

A Moment with Support: Utilizing Custom Event Data
Take a moment with the Iterable support team to review how to use custom event data in templates.
5 minutes
Handlebars
Templates
Content Designer
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Content Design
Campaigns
Troubleshooting
A Moment with Support
5 minutes or less

Introduction to Catalog and Collections
Explore how you can personalize messages and scale content creation with Catalog and Collections.
7 minutes
Introductory
Content Designer
Self-Paced Learning
Data Manager
Email & Mobile Marketer
Data Management
Content Design
Catalog and Collections
6-15 minutes
Strategy and Planning
Email Implementation Partner Path

Template Personalization
Create more personal connections with your audience through personalization
20 minutes
Handlebars
Course catalog
Templates
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Foundations
16-30 minutes
Partner Fundamentals

Product Bite: Creating and Applying Snippets
In today's bite, we'll create a new Snippet and add it to a template
4 minutes
Course catalog
Introductory
Templates
Self-Paced Learning
Content Design
Video Tutorials (Product Bites)
Mini-Series
Email
5 minutes or less

Product Bite: Custom Fonts in Templates
In today's bite, we'll look at how to add custom fonts to your email templates.
4 minutes
Course catalog
Introductory
Templates
Content Designer
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Content Design
Video Tutorials (Product Bites)
Email
5 minutes or less
Email Implementation Partner Path

Building a Base Template
Build, manage, and organize base templates in your Iterable project
15 minutes
Course catalog
Templates
Content Designer
Self-Paced Learning
Content Design
Foundations
6-15 minutes
Partner Fundamentals

Advanced Handlebars
Learn to use advanced handlebars to create complex personalizations in your templates
15 minutes
Handlebars
Content Designer
Self-Paced Learning
Data Manager
Deepening Knowledge
Email & Mobile Marketer
Data Management
Content Design
6-15 minutes
Email Implementation Partner Path

Intermediate Handlebars
Learn how to use handlebars for conditional logic and data modification.
15 minutes
Handlebars
Course catalog
Content Designer
Self-Paced Learning
Data Manager
Deepening Knowledge
Email & Mobile Marketer
Data Management
Content Design
6-15 minutes
Email Implementation Partner Path

Product Bite: Channel Optimization
In today's bite, we'll learn how to send campaigns using Channel Optimization.
5 minutes
Mobile Push
Introductory
SMS
Content Designer
Self-Paced Learning
Email & Mobile Marketer
Content Design
Video Tutorials (Product Bites)
Campaigns
Iterable AI
Email
Journeys
Studio
5 minutes or less

Path Completion Badge: Journeys
Collect your badge for finishing this learning path
Path Completion Badges

A Moment with Support: Delay Tile Logic
Take a moment with the Iterable support team to review the nuances of delay tile logic in journeys.
6 minutes
Self-Paced Learning
Deepening Knowledge
Email & Mobile Marketer
Journeys
Studio
Troubleshooting
A Moment with Support
6-15 minutes

Creating an Advanced Nurture Journey
Learn how to create a nurture journey in Studio.
15 minutes
Course catalog
Self-Paced Learning
Data Manager
Deepening Knowledge
Journeys
6-15 minutes
Email Implementation Partner Path

Product Bite: Journey Assist
Learn how to use Journey Assist to create or edit journeys with a simple prompt.
4 minutes
Introductory
Self-Paced Learning
Video Tutorials (Product Bites)
Iterable AI
Journeys
5 minutes or less

Sunsetting Users
Learn how to create a journey in Studio to automate your process for sunsetting users.
10 minutes
Course catalog
Deliverability
Self-Paced Learning
Data Manager
Deepening Knowledge
Data Management
Journeys
6-15 minutes

A Moment with Support: Journey Entry Rules
Take a moment with the Iterable support team to troubleshoot a common journey entry rules issue
4 minutes
Course catalog
Self-Paced Learning
Deepening Knowledge
Journeys
Troubleshooting
A Moment with Support
5 minutes or less

Building Common Journeys
Apply what you've learned about Journeys by building a Welcome Series and Abandoned Cart Campaign
15 minutes
Course catalog
Self-Paced Learning
Journeys
Studio
6-15 minutes

Creating Your First Journey
Get to know the basics of using Studio to build your first Journey
20 minutes
Course catalog
Content Designer
Self-Paced Learning
Data Manager
Content Design
Journeys
Studio
Foundations
16-30 minutes
Partner Fundamentals

Manage, Test, and Launch Your Journey
Set up your Journey to launch with success!
15 minutes
Introductory
Reporting & Analytics
Self-Paced Learning
Journeys
Foundations
6-15 minutes
Partner Fundamentals

Path Completion Badge: Reporting and Analytics Tools
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Path Completion Badges

Measuring Campaign Success with Iterable Insights
Stop guessing what worked and what didn't. Master the analytics and reporting tools in Iterable to prove your campaign's success!
30 minutes
Introductory
Analytics Manager
Reporting & Analytics
Self-Paced Learning
Foundations
6-15 minutes
Partner Fundamentals

Product Bite: Audience Insights
In today's bite, we'll use Audience Insights to understand our customers more deeply.
5 minutes
Introductory
Analytics Manager
Reporting & Analytics
Self-Paced Learning
Email & Mobile Marketer
Video Tutorials (Product Bites)
5 minutes or less

Product Bite: Monitoring Usage and Billing
Learn how to monitor your account limits and track usage.
3 minutes
Course catalog
Introductory
Analytics Manager
Reporting & Analytics
Self-Paced Learning
Data Manager
Email & Mobile Marketer
Data Management
Video Tutorials (Product Bites)
Account Administration
5 minutes or less

Onboarding Certification Exam
In this exam, you'll have the opportunity to become Iterable Onboarding Certified!
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