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We're so excited for you to experience this improved space, where you can find information on devices you already know and love - or discover your next favorite product! We’ve made it easy to search for information, join a discussion, and engage with other Ring neighbors. We hope you love this new look and feel as much as we do.
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Recent Solutions
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user_567a84
Devices Missing Dashboard
All my sensors and extenders dissapeared from the PC dashboard and the App. Everything still triggers events but I cannot check device health on anyof them. Chat bot basically just tells me to reinstall the whole alarm. I changed nothing and thing its an issue on Rings side. Anyone else in the same
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•23-03-2026 03:02:25
user_07d4c5
Leaking seal on RING camera/light
Our RING light/camera stopped working and we noticed under the lens glass it was full of water. After looking online I found several of the same complaint with water leaking into the unit. This is very disappointing considering the price of this unit and obviously is a manufacture defect with the se
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•19-03-2026 21:58:11
user_9fc584
Ring Pro (2nd generation) broken button
The button for my Ring Pro (2nd generation) has broken off. The screw inside can be still pushed to trigger the doorbell, but the plastic button that was screwed on has broken off. I have included some photos below. All the third party replacement button parts I can find online was for the first ge
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•19-03-2026 16:25:59
Recent Discussions
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user_a137ea
What happened
Why have you removed the interface for the door bell and gave us a totally useless waste of time. Looks like none of you testers have a ring doorbell or at least how to use it. Poor design. Useless. Not productive having to bounce from screen to screen to do what you could do on one scre
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•29-03-2026 19:32:57
user_fc8370
Ring update changed default layout
Until this update I was able to open my ring app and could see all my camera in both location in list view. This new update requires addition steps to see the list view of all cameras (multiple locations) and history view. We called and were told there is no way to change the setting back to this de
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•29-03-2026 16:52:34
user_17995e
Impossible to file warranty claim
It looks like ring makes it about impossible to file a warranty claim for a unit? My floodlight cam pro unit light will not shut off a night. Even if I turn all motion detection off and manually turn the light off in the app or on the web the minute I leave the app or page it comes back on. This who
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•29-03-2026 15:53:32
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