Product Documentation Library
Find technical documentation to use our products effectively.
Web Services
DataPortal
Quick Start Guide
Get to know the DataPortal with brief introductions and descriptions on the main features.
User Manual
Read detailed descriptions covering the administration and configuration management.
DataPortal Login
Visualize and manage data regarding machines, users and organizations.
DataPlatform
REST API
Obtain and configure data from the DataPlatform, our API-first telematics cloud.
AEMP API
Export the machine's data from our DataPlatform according to the AEMP standard.
Status Page
Subscribe to real-time updates on DataPlatform reliability and maintenance announcements.
DataScience
DataScience Manual
Get ideas on how to gain additional insights into your machines' data.
Prodata Manual
Access and transform data for Proinsights instances and analytics projects.
Service Tools
Remote Service Tool Manual
Display and evaluate machine or vehicle data with a real-time connection to a target device.
SoftGateway Manual
Bidirectionally send and receive messages and files between local and remote CAN networks.
Mobile App
Machine Companion App
Check the features that are offered with the mobile app and how the app is set up.
Hardware & Connectivity
CANlink® mobile 3600
CANlink® mobile 3600 - Quick Start Guide
Get to know the CANlink mobile, the launch kit and applications for the device configuration.
CANlink® mobile 3600 - Device Manual
Read the steps for the configuration and operation of the device as well as the functionality and features.
CANlink® mobile 3600 - Datasheet
Find the datasheet for the different models of the CANlink® mobile 3600.
CANlink® mobile 3600 Var. PLUS+1 - Datasheet
Find the datasheet for the different models of the CANlink® mobile 3600 PLUS+1 variant.
CANlink® mobile 10000
CANlink® mobile 10000 - Quick Start
Get started with CANlink® mobile 10000 and its CODESYS application.
CANlink® mobile 10000 - Device Manual
Read the steps for the configuration and operation of the device as well as the functionality and features.
CANlink® mobile 10000 - Datasheet
Find the datasheet for the different models of the CANlink® mobile 10000.
CANlink® mobile 10000 - API
Integrate CANlink® mobile 10000 device with other platforms using HTTPS based API.
CANlink® wireless
CANlink® wireless 4000 - User Guide
Read about the key features and uses cases of the device and how to implement them.
CANlink® wireless 4000 - Device Manual
Read the steps for the configuration and operation of the device as well as the functionality and features.
CANlink® wireless 4000 - Datasheet
Find the datasheet for the different models of the CANlink® wireless 4000 variant.
CANlink® wireless 4000 - CANopen Object Dictionary
Find the available CANopen objects for configuring and operating the CANlink wireless 4000 via CANopen.
CANlink® wireless 3000 - Device Manual
Read the steps for the configuration and operation of the device as well as the functionality and features.
CANlink® wireless Configurator Manual
Read how to configure the CANlink wireless 3000 via GUI.
Tracking Solutions
Basic Tracker Device Manual
Read the steps for the setup and operation of the device as well as the functionality and features.
Basic Tracker Datasheet
Find the datasheet for the different variants of the Basic Tracker.
Beacon & Sensor Device Manual
Read the steps for the setup and operation of the BLE beacon and BLE sensor devices.
Accessories
Accessories
Get to know what accessories and tools can be used for handling the devices.
Legacy Devices
CANlink® mobile 3000 - Device Manual
Read the steps for the setup and operation of the device as well as the functionality and features.
Display 1001 – Device Manual
Learn how to set up, operate, and maintain the Display 1001 device, including detailed feature descriptions and configuration guidance.
CANbooster – Device Manual
Find the manual and related documents for the CANbooster device in our Download Center.
References & Guides
References
Standard Metrics
Get to know which signals are standardized at Proemion to be used as unified signal keys in the PDC.
PDC Documentation
Read how to define the specifications for interpreting the recorded files and visualizing data for a machine.
Byte Command Manual
Get to know the structure and commands used by the Proemion Byte Command Protocol.
Hosting Plans across Regions
Check which hosting plans are available for each region for CLM3600 and CLM10000 devices.
Guides
Telematics Configuration Guide
Learn how to configure the Proemion Global Telematics solution.
Dashboards for Machine Owners Guide
Read how to create Machine Owner-friendly dashboards on the DataPortal
Signal Catalog Migration Guide
Migrate signals to the Signal Catalog to standardize their definitions across all PDCs on DataPlatform.
Maintenance Planner Tool Guide
Read how to set up the tool and configure Maintenance Tasks.
MiC 4.0 Guide
Read how Proemion supports the MiC 4.0.0 standard.
DataPortal GDPR Compliance
As a provider of the DataPortal, read how to make the DataPortal GDPR compliant.
Rental System Integration Guide
Learn how to connect a Rental Management System to the DataPlatform.
Further Support Options
Collaboration Guidelines
Find out how Proemion collaborates using Jira and Confluence for issue maintenance and data sharing.
Request Support
We are happy to be there for you personally. Open a support case via our form, we'll be responsive.
Download Center
Download manuals for all Proemion products, utilities and drivers, and software tools.
Return Product
Find all information on how to return or replace a product quickly and smoothly.
Declaration of Conformity
Find the declarations of conformity for our hardware products.
Vulnerability Disclosure Policy
View the official policy for responsible security vulnerability disclosure.
Product Change Notification
Download the notifications about updates on our hardware, firmware, developer tools and software services.
DataPlatform Status
Subscribe to real-time updates on DataPlatform reliability and maintenance announcements.
Network Connectivity
Find the tools to test your network connectivity here.
Proemion Free & Open Source Software
Read about open source projects used for our products and find the licences.
See our newest technology
Sign up to our Product Newsletter to stay up-to-date with new features and important firmware updates.
