All interns are housed in the staff house, which is less than 5 minutes away from the hotel (on foot), in the village of Saint-Mont.

The staff house is shared amongst all interns. There is one room for girls and one for guys. You also have access to a shared kitchen, common room, and a shared bathroom. EATING IN YOUR ROOM IS PROHIBITED. THERE ARE COMMON AREAS TO EAT.

Each intern is provided with a bed frame + mattress and a cupboard which locks with a key. This key must be taken care of. If the key is lost or the cupboard is damaged the person responsible will be charged 100€ for replacement. You are also provided with a small box to store your personal belongings and a led lamp (by your bed) chargeable with your phone charger.

Each intern is provided with a bed (90cm x 200cm) and a mattress. Each intern must bring their own pillow, duvet, sheets and towels. If you are unable to bring your own stuff from home, you can order from Amazon and get it delivered at the hotel before arrival (everything you need is also available to order from the shop on this link!). It is possible to order from IKEA prior to your arrival, you will be able to get everything you need (including cooking accessories) for 50€. If you arrive without the required sheets / pillow / duvet, you will be provided with a full kit (new) for 50€ which must be paid to the property upon arrival.

Each intern must do their own laundry. A washing machine is available freely in the staff house. However, each intern must purchase LAUNDRY DETERGENT PODS to do their laundry. If a person uses something else than detergent pods they will no longer be able to use the washing machine.

The bathroom is SHARED. Therefore, nothing is to be left on the sink or in the shower. Each person must have their own box or vanity bag with their bathroom stuff and their own towel. This can either be stored on the shelf in the bathroom or in your room. NO TOOTHBRUSH SHOULD EVER BE SEEN AROUND THE BATHROOM.

Each person must contribute to the maintenance of the house (cleaning products must be purchased by the interns). Windows must be opened daily, floor and surfaces vacuumed and cleaned weekly, bins must be thrown away, bed sheets must be cleaned weekly. HYGIENE IS NOT OPTIONAL. Failure to respect the rules will lead to a warning (on the first failure), a 350€ deduction from your salary (on the second failure), and permanent exclusion from the house (on the third failure).

Cooking at the Staff House

The staff house includes a shared kitchen available to all interns. Each intern must arrive with their own cutlery, plates, glasses, pans, and kitchen utensils, or purchase them immediately upon arrival. The hotel does not provide personal kitchen equipment. Dry storage space and fridge space are limited and shared. To keep the kitchen organised and hygienic, each intern is strongly encouraged to purchase storage boxes to neatly store their food in the fridge and cupboards. All food must be clearly organised and properly stored. Any rotten or spoiled food found in the fridge or cupboards will result in immediate disposal. If hygiene standards are not respected and rotten food is repeatedly found, the kitchen will be closed. The kitchen must always be left clean!

There is WIFI in the house. (NAME: Livebox-7690, PASSWORD: yceD4vtMf23FgvWoxy)

RECAP OF REQUIRED PERSONAL SUPPLIES

BEDDING: Bed sheets, pillow, duvet, laundry detergent pods BATHROOM: Towel, a box (or pouch) to keep personal belongings in the bathroom KITCHEN: kitchen towel, sponge, cleaning wipes, drinking glass, plate, cutlery, bowl, small pan or cooking pot, basic cooking utensils, food storage boxes for the fridge and cupboard

IMPORTANT REMINDER! Taking items from the hotel or from other interns is strictly forbidden. The hotel is NOT A SUPERMARKET. Towels, sponges, toilet paper, food, or any other supplies belonging to the hotel must not be taken for personal use. The same applies to personal belongings of other interns. Any form of stealing will lead to immediate termination of the internship. Please respect the property of the hotel and of your colleagues at all times.

Coming to France is not about staying in your room for six months. It is about learning a language. It is about discovering a culture. It is about exploring a country. Make the effort to speak French. Be curious. Go outside. Talk to your colleagues. This experience will only be as rich as the energy you put into it.

1. Booking my flights

When booking your flight to France, it is best to look for flights to BORDEAUX or to PARIS (never TOULOUSE). If you land in PARIS, you should take the train to BORDEAUX. From Bordeaux you will be able to get a BlaBlaCar to AIRE-SUR-L'ADOUR where a member of the hotel team will come get you. ‼️ Arrival on a Sunday is NOT permitted‼️

2. Informing of my Arrival

You must inform the head chef, or Carolyn (the pastry chef), of your arrival AT LEAST 1 WEEK BEFORE ARRIVAL. Failure to do so would mean that you will not have access to the house.

3. Formalities to do before Arrival

In France, it is essential to have a FRENCH phone number, and a FRENCH bank account. Without those you will not be able to get paid at the end of the month. As soon as you get to France, you must use the links provided below to get a French eSIM and then open a bank account.

Uniforms are NOT provided. If you are coming for an internship in the kitchen / pastry, you must come with your chef jacket (at least 5), your pants (at least 5), and security shoes. Aprons will be provided. If you work in service, you need to bring white shirts (at least 5), classic black or navy blue pants (at least 5), and white or black sneaker (NOT RUNNING SHOES!).

You must bring your own knives and small tools (IE. tweezers, spatula,...) or be prepared to purchase some upon arrival. As with the sheets you can order some before arrival and get them delivered at the hotel.

Schedules are published on Sling (link provided below). You MUST send your email address and phone number to Carolyn, the pastry chef, upon arrival to gain access to the app. You can send your email and phone number on WhatsApp at the number provided at the top (+33788150811).

7. A Typical Work Day

We work double shifts daily: LUNCH SHIFT: 10:30am to 3pm (lunch is served after) DINNER SHIFT: 6pm to 10pm Days off are Sunday (evening only), Monday and Tuesday (all day). This is subject to change. A hot meal is served daily for lunch (only on work days), we do no adapt to dietary preferences / allergies.

In France, tap water IS DRINKABLE, so we recommend that you bring a water bottle with you (even at work) so that you always have something to drink.

Smoking is strictly forbidden inside, in the garden or in front of the staff house. Failure to follow this rule will lead to immediate exclusion from the staff house. Smoking at work is not allowed either. You can smoke after your shifts but cigarettes breaks will not be allowed during shifts. If you do smoke, the smell of cigarette should never be felt at work.