Last Updated
March 24, 2026
Information We Collect
Mobile App ( ReadOtter )
We do not store library or student data on our servers. We do not collect or transmit personal data to our servers by default.
If you use the feedback form, we collect the email address and message content you provide.
If you use account sign in, we collect the email address you provide.
Web App ( app.readotter.com )
If you create an account or purchase a subscription, we collect the following:
- Email address
- Subscription and billing information
Payments are processed by third-party providers. We do not store full payment details.
Website ( readotter.com )
If you submit a contact form, we collect the name and email address you provide.
We collect limited, aggregated usage data through our analytics provider to understand general site usage.
Basic technical data, such as browser type or IP address, may be processed by our hosting and security providers to operate the site.
How We Use Information
We use information only to:
- Provide and operate ReadOtter
- Process subscriptions and payments
- Respond to support or feedback requests
- Send essential account-related emails
- Understand and improve website performance
We do not sell or rent your personal information.
Third-Party Services
We use third-party providers to operate parts of the service, including:
- Payment processing
- Authentication
- Email delivery
- Website hosting and analytics
These providers only receive the information necessary to perform their function.
Cookies and Tracking
We do not use cookies for advertising.
Cookies or similar technologies may be used for login functionality and basic analytics.
Data Sharing
We do not sell personal information.
We may share information only with service providers necessary to operate the product or when required by law.
Data Retention
We keep personal information only as long as necessary to operate the service or comply with legal obligations.
Your Choices
You may stop using the app at any time. Local data remains on your device. Contact us to request deletion of account-related data on our servers.
Children's Privacy (COPPA)
ReadOtter is designed for use by educators and adults managing classroom libraries. It is not intended for children to create accounts or provide personal information directly.
We do not knowingly collect personal information directly from children under 13.
Library and student data entered into the mobile app is stored only on the device and is not transmitted to our servers.
Any student information entered into ReadOtter is controlled by the educator using the product.
If you believe that personal information from a child has been provided to us directly, please contact us and we will delete it.
California Privacy Rights
If you are a California resident, you may request access to or deletion of personal information we hold about you.
We do not sell personal information.
To make a request, contact us at readotter.com/contact .
Changes and Consent
We may update this policy from time to time. Continued use of ReadOtter means you accept the updated policy.
Contact
Questions about this policy can be sent through readotter.com/contact .
