Category: AI
-

Your AI Assistant Just Got a Direct Line to Request Tracker
AI assistants have gotten remarkably capable. You can ask them to summarize a situation, draft a response, compare options, or think through a problem, and they’ll do it well. But there’s a gap between what AI assistants can reason about and what’s actually happening inside your organization. That gap is the work: the tickets, requests,…
-

Creating RT Scrips with AI
Request Trackers Scrips feature is the built-in automation tool and new AI tools make it easier than ever to build custom conditions and actions to power your RT.
-

OpenAI and Request Tracker
Looking at ways OpenAI technology like ChatGPT can be used with Request Tracker.