Monitoring - We have identified the cause of the email notification delivery issue as a temporary listing of one of our sending IPs on a third-party blocklist, which resulted in email rejections for some customers.
The listing has since been removed, and we have not observed any new rejection logs since 2:21 PM ET. Email notifications should now be functioning normally.
We are continuing to monitor the situation to ensure stability. We will provide another update once we confirm the issue is fully resolved.
Apr 07, 2026 - 19:56 EDT
Investigating - Some customers are reporting that email notifications aren't being sent as expected upon form completion, and our team is investigating now.
We will post more information as it becomes available.
Apr 07, 2026 - 15:35 EDT
Welcome to FormAssembly's status page, a place for real-time information on system performance, status and security. If there are any interruptions in service, a note will be posted here. Thank you for choosing FormAssembly!
Resolved -
This incident has been resolved.
Mar 26, 11:57 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 26, 11:18 EDT
Investigating -
We are investigating reports of inaccessible form lists affecting accounts in the Frankfurt region. We understand the disruption this may cause and are actively working to resolve it as quickly as possible. We will provide updates as more information becomes available.
Mar 26, 10:50 EDT
