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Android EMM Operational
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Directory Insights Operational
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General Access API Operational
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General Access API - EU Region Operational
Groups (user/devices) Operational
Groups (user/devices) - EU Region Operational
Groups (user/devices) Operational
JumpCloud GO Operational
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LDAP Operational
LDAP - EU Region Operational
Mobile Admin App: iOS and Android Operational
Mobile Admin App: iOS and Android Operational
Mobile Admin App: iOS and Android - EU Region Operational
Multi-Tenant Portal (MTP) Operational
Multi-Tenant Portal (MTP) Operational
Multi-Tenant Portal (MTP) - EU Region Operational
Office 365 Integration Operational
Office 365 Integration Operational
Office 365 Integration - EU Region Operational
Privileged Access Management (PAM) Operational
90 days ago
100.0 % uptime
Today
Privileged Access Management (PAM) Operational
Privileged Access Management (PAM) - EU Region Operational
90 days ago
100.0 % uptime
Today
Password Manager Operational
Password Manager Operational
Password Manager - EU Region Operational
Password Policies Operational
90 days ago
100.0 % uptime
Today
Password Policies Operational
90 days ago
100.0 % uptime
Today
Password Policies - EU Region Operational
90 days ago
100.0 % uptime
Today
Payment and Billing Operational
Payment and Billing Operational
Payment and Billing - EU Region Operational
Policy Management Operational
Policy Management Operational
Policy Management - EU Region Operational
RADIUS Operational
RADIUS Operational
RADIUS - EU Region Operational
Remote Assist Operational
Remote Assist Operational
Remote Assist - EU Region Operational
Reporting Operational
Reporting Operational
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SCIM Operational
SCIM Operational
SCIM - EU Region Operational
Security Operational
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Self-Service Account Provisioning (Devices SSAP) Operational
Self-Service Account Provisioning (Devices SSAP) Operational
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SSO OIDC Operational
SSO OIDC Operational
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jumpcloud.com/support Operational
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System Insights Operational
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TOTP / MFA / JumpCloud Protect Operational
TOTP / MFA / JumpCloud Protect Operational
TOTP / MFA / JumpCloud Protect - EU Region Operational
User Console Operational
User Console Operational
User Console - EU Region Operational
User Import from CSV Operational
User Import from CSV Operational
User Import from CSV - EU Region Operational
Windows MDM Operational
Windows MDM Operational
Windows MDM - EU Region Operational
Workday Import Operational
Workday Import Operational
Workday Import - EU Region Operational
www.jumpcloud.com Operational
www.jumpcloud.com Operational
www.jumpcloud.com - EU Region Operational
JumpCloud University Operational
JumpCloud University Operational
JumpCloud University - EU Region Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Maintenance for JumpCloud's Authentication Service Apr 2, 2026 22:00-23:30 MDT

Scheduled maintenance for JumpCloud's Authentication Service.

Maintenance Window: Thursday, April 2nd, 2026 22:00 to 23:30 MDT (Friday, April 3, 04:00 – 05:30 UTC)

What to expect:
• Any interruption to authentication requests will be very short lived - most users may notice nothing at all. If any disruption does occur, it is expected to last no more than 5-10 seconds. Active sessions should remain unaffected.
• Scheduled jobs may experience intermittent delays during this window.

No action is required on your end.

This maintenance is critical for system stability and security; we appreciate your patience while we implement these infrastructure enhancements.

If you have any questions or concerns, please reach out to JumpCloud Support.

Posted on Mar 24, 2026 - 13:00 MDT
Mar 31, 2026
Resolved - This incident has been resolved.
Mar 31, 00:24 MDT
Monitoring - The backlog affecting Directory services continues to decrease and we are approaching resolution. Administrators may still experience some delays when updating associations.

The team is continuing to monitor, and our next update will be to confirm full resolution.

Mar 30, 23:00 MDT
Update - The backlog affecting Directory services has been significantly reduced and continues to decrease. Administrators may still experience delays when updating associations for users, groups, policies, directories, and commands.

The team continues to work on additional changes to accelerate processing. We will provide further updates in an hour.

Mar 30, 21:42 MDT
Update - We have made progress in reducing the backlog affecting Directory services and are continuing to work through the remaining queue. Administrators may still experience delays when updating associations for users, groups, policies, directories, and commands.

The team is actively implementing additional changes to increase processing capacity and accelerate resolution. We will provide further updates in one hour.

Mar 30, 20:38 MDT
Identified - JumpCloud is currently experiencing dispatch delays for core Directory services. Administrators may experience delays updating associations for users, groups, policies, directories, and commands. We have identified the cause of the issue and are actively implementing a fix.
Mar 30, 18:32 MDT
Mar 30, 2026
Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.